Overall very satisfied and it meet all expectations. It was nice it can with drill bits and some tools for assembly. I was surprised by the number of different parts but they were bagged and detailed out in the instructions for easy sorting. Everything lined up well and the final install looks great.

Most painful warranty process ever. When we assembled the product, we found that the metal sheets for the roof were slightly rusted. I reached out to Backyard Discovery and what should have been an easy email process turned into a very long-winded email conversation. Every time an email gets sent, a different customer service rep responds. They ask for the same information that prior reps requested so the process is never completed. Send photos of the damage, send name and address, send items that need to be replaced, send proof of purchase. Then they said to resend the pics as they did not receive them. Another email to please send the address where to send the replacements. Another email to ask for proof of purchase. Over and over and over again.

I helped my son assemble his and loved this product, so I bought one for myself. The delivery company delivered two boxes but one of them was not mine or the correct item. I couldn't make contact with the delivery company to correct the order, so I contacted the Backyard Discovery customer service, they were very responsive and immediately contacted their shipping dept which contacted the delivery company the truck returned and picked up the incorrect box but my box was not on the truck. They did deliver it the next day though. I am very impressed with the efforts of the C.S. rep. and the follow up phone calls ensuring i was kept informed and satisfied. I will definitely use this company again. The kit was in good condition, well packaged, and the assembly instructions were very clear and easy to follow. the hardware and included tools made the task a breeze. I only needed help raising the roof into position.

We LOVE it. Great quality, and easy assembly. The customer service at Backyard Discovery is SUPERB! A simple text to let them know we were missing a piece (that we probably lost). Took approximately 8 hours to put together by my husband mostly on his own, I helped with the roof. We fudged the roof instructions and assembled the roof on the roof then attached the roof metal, rather than trying to lift the whole roof on top - it's VERY heavy - so you could do it by instructions if you had 2-3 full grown men to lift it up there. We use it as a gazebo on our deck. LOVE IT!

I bought and assembled my grill gazebo earlier this month. The kit was very well packed and came with all the necessary hardware including some extras! The directions were fairly easy to follow but you need to pay attention to the details in the pictures. I found it easier to build the roof structure and mount it before installing the roof panels. It was much lighter to lift with two people. Once installed, we added the roof panels one by one using two ladders. The gazebo looks great and is very functional. I have both my pellet grill/smoker and BBQ side by side under the gazebo!!

Excellent addition to our deck as a grill gazebo! First, the 3 boxes this came in were very heavy- going to need at least 2 people to move to the area of the build. Second, you will absolutely need at least 3 people to get the roof on. Highly recommend you sort all of the wood and hardware pieces BEFORE you begin the build. We set up 2 separate 6 foot tables for each. All of the hardware is easily listed via stickers on each bag so don't get overwhelmed with the amount of bags! The wood is all labeled on the ends with the corresponding part %23. We had to utilize both the paper booklet of instruction and the Built App recommended- and the app was definitely more useful at times. This is sold construction; all of the pre-drilled holes lined up perfectly. You even get extra pieces of hardware "just in case". We did not put the roof panels on until after the roof was put into place as other reviewers recommended same and we're glad we did! It took 3-4 people to get the roof frame into place safely. Side tables are nice and the power port allows for phone charging while grilling. This is worth every penny!

I missed out last year when they went on sale. But I got one this year for $799. I put it together in a weekend myself with help from our son to lift up the top panel. It took about 12 hours in all to complete. Very welcome shade as I live in the Phoenix area.

So far I like this unit. the hardware is well made. The wood is very light. imIt is supposedly cedar so we'll see how it lasts. The assembly instructions were actually pretty good. However, I recommend a couple of deviations. Place the roof frame on before the roof panels. It is otherwise much too heavy, especially if putting on a deck. Also, the rood trim slips under the panels and the have you leave out the outer row of screes. Do that on all 4 sides (picture doesn't imply that). Also the second to last row on the long side needs loosened to slide in the trim.

I purchased my Backyard Discovery Saxony XL grill gazebo to for our outdoor grill station. All of our parts were in great condition and install was pretty straightforward. It's great having a place to cook and serve hot off the griddle or smoker . Couldn't be happier with the purchase.

Assembly instructions are well written, plenty of pictures easy to follow.