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Customer reviews for LG 25 cu. ft. Counter Depth 3-Door French Door Refrigerator for
LG 25 cu. ft. Counter Depth 3-Door French Door Refrigerator
4.1 out of 5 stars
stars
47 ratings47 reviews
  1. 5 stars62% (29)
  2. 4 stars13% (6)
  3. 3 stars11% (5)
  4. 2 stars9% (4)
  5. 1 star6% (3)

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Showing 21-30 of 47 reviews
Aug 6, 2026
Reviewer name: Vkearn
5 out of 5 stars
5 out of 5 stars review

LG Life IS Good with LG

I love this model, I love the water dispenser inside the door, I like the ice tray and have a scoop for the ice. It seems to keep lettuce and other foods fresher longer. I am very happy!

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG Digital Care Team

Hi there! Thanks for the uplifting review. Always great hearing your refrigerator is keeping things fresh and delivering the features you enjoy. If you ever need anything, @LGUSSupport is always here to help. #LifesGood ❤️ ‑Rich

Dec 8, 2025
Reviewer name: BstnFan
5 out of 5 stars
5 out of 5 stars review

Love it!

Love my new counter-depth fridge without handles. Easy to clean, plenty of room & fits perfectly in my kitchen.

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG

Hi there. Thank you for sharing your experience with us. We understand your inquiry. We are pleased to hear that you love your new LF25Z6211S counter-depth refrigerator. It is wonderful that the design without handles is easy to clean and that the unit fits perfectly in your kitchen while still providing plenty of room. We are glad that this unit is meeting your needs and enhancing your space. https://www.lg.com/us/refrigerators/lg-lf25z6211s-french-3-door-refrigerator For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo

Apr 14, 2026
Reviewer name: Laura Daigle
2 out of 5 stars
2 out of 5 stars review

LG Frig

I cannot use the top shelf because everything freezes up there. I tried lowering the setting and it didn't help.

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
Aug 31, 2025
Reviewer name: Kingston
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Indifferent post purchase help

My fridge died. I frantically bought a new fridge over the phone using Face Time. The new fridge works fine. I do however regret not buying a fridge with door handles. The finger slots are too high and too low for us but we still can open the doors. The water has an odd taste and LG states that it is because I have copper and not Pex pipes. There is not a word about this in the manual. I did change to Pex and the problem appears solved. Finally, I have a smudge mark on a door but LG is not responding. It is clearly a manufacturing oversight.

Review from lg.com/ca
Helpful?51SMXUPKEMZP17955663590
reply from LG CareQ

Thank you for sharing your experience with your LG refrigerator. We’re glad to hear that your new fridge is working well, though we understand your concerns regarding the door design and water taste. We apologize for any inconvenience caused by the lack of information about the impact of copper pipes in the manual. It’s great to hear that switching to PEX pipes helped resolve the water taste issue. Your feedback about this is valuable, and we will share it with our team to improve future communications. Regarding the smudge mark on your door, we’re sorry to hear that you haven’t received a response yet. This certainly does not meet our standards, and we’d like to address it promptly. Please contact our LG CareQ team at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time, so we can assist you directly. Thank you for your patience and for choosing LG. We appreciate the opportunity to make things right.

Dec 11, 2025
Reviewer name: Esther0106
5 out of 5 stars
5 out of 5 stars review

Three months in, still flawless.

[This review was collected as part of a promotion.] "I am a [friend or family member] of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG." The refrigerator's depth is just right, making it so much easier to take food out and keep everything neat. As advertised, It doesn't require extra space when opening the doors, so even in a compact kitchen it takes up minimal room while still offering maximum storage capacity. I've been using it for over three months now and I honestly can't find any shortcomings. It has exceeded my expectations in every way and I'm completely satisfied with it.

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG

Hello, Esther. That is such a wonderful review — thank you for sharing! We’re delighted to hear how the refrigerator’s perfect depth and smart door design are making life easier in your kitchen, especially with the balance of compact footprint and maximum storage. It’s fantastic knowing that after three months of use, it continues to exceed your expectations with no shortcomings in sight. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Oct 31, 2025
Reviewer name: Oleg
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very good

We like the fridge. For the countertop depth model it roomy and easy to use. Very quiet. Zero clearance feature works fantastic. The only annoying thing is its doors aren't aligned by depth at the bottom (on a picture). The installers said it can not be adjusted. Other than that, the fridge is good.

Review from lg.com/ca
Helpful?51SMXUPKEMZP17955663590
reply from LG CareQ

Thank you for sharing your feedback on the LG LF25Z6211S refrigerator! We're thrilled to hear that you're enjoying the spacious interior, the quiet operation, and the zero clearance feature—it’s great to know that those aspects are working well for you. We truly appreciate you bringing up the issue with the door alignment. While it’s unfortunate that the installers mentioned it couldn’t be adjusted, we completely understand how this could be an annoyance. Our team is always looking for ways to improve, and your input is invaluable in helping us do so. We recommend reaching out to our customer support team directly so we can assist you in troubleshooting or arrange for service if needed. You can reach us at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. Thanks again for your thoughtful review. We’re glad to hear that, overall, the fridge is meeting your needs, and we’re here to assist if anything else comes up!

Feb 16, 2026
Reviewer name: Rhonda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent fridge

Excellent fridge. Love the size and the sleek clean lines.

Review from lg.com/ca
Helpful?51SMXUPKEMZP17955663590
reply from LG CareQ

Thank you for sharing your feedback on the LF25Z6211S! We’re delighted to hear that you love the size and sleek, clean design of your new fridge. If you ever need assistance or have questions about your appliance, our LG CareQ Team is here to help. You can reach us at 1-888-542-2623, or connect via: WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp Live Chat: https://lg-chatbot.com/web/ca?locale=en_CA

Dec 15, 2025
Reviewer name: Shane
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product and installation team

So far the fridge has been great and the install was easy.

Review from lg.com/ca
Helpful?51SMXUPKEMZP17955663590
reply from LG CareQ

Thank you for taking the time to share your positive experience with your new LG LF25Z6211S refrigerator! We are delighted to hear the installation was easy and that you are enjoying the fridge so far. We appreciate your feedback and hope you continue to love your appliance for years to come!

Mar 6, 2026
Reviewer name: Norman
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fridge

The size is great. It accommodates all our items we shop for weekly.

Review from lg.com/ca
Helpful?51SMXUPKEMZP17955663590
reply from LG CareQ

It’s wonderful to hear that your LG LF25Z6211S perfectly accommodates your weekly shopping! We appreciate you sharing your feedback and are glad it’s helping keep your items organized. If you ever need assistance or have questions, our LG CareQ Team is happy to help: Phone: 1-888-542-2623 Support: https://www.lg.com/ca_en/support

Sep 22, 2025
Reviewer name: StarrJ
4 out of 5 stars
4 out of 5 stars review

Missing key features

I like the size of the refrigerator and it fits nicely within the space. The zero clearance is great! This refrigerator replaced a previous LG that offered more amenities that I will definitely miss. For instance, this LG LF25Z6211S refrigerator does NOT have humidity control on the crisper drawers, the door shelves are NOT adjustable, the ability to reposition the shelving is very limited and results in a lot of wasted space, there is NOT an on/off switch for the ice maker and there is NOT an adjustable divider in the freezer. I wish I had looked a little closer at the pictures and asked more questions of the chat assistant; it likely would have resulted in my choosing another model.

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG Digital Care Team

Thanks for sharing your experience with the LG LF25Z6211S Refrigerator, we’re glad the zero-clearance design is working well in your space. We also understand how important customizable features can be when it comes to everyday convenience. While this model is designed with a clean, space-saving layout, we offer alternative models with adjustable storage solutions and advanced crisper drawers. If you ever want to find other model features or have any questions, reach us through social media @LGUSSupport! ^Jose