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Customer reviews for LG 25 cu. ft. Counter Depth 3-Door French Door Refrigerator for
LG 25 cu. ft. Counter Depth 3-Door French Door Refrigerator
4.5 out of 5 stars
stars
38 ratings38 reviews
  1. 5 stars74% (28)
  2. 4 stars13% (5)
  3. 3 stars8% (3)
  4. 2 stars0% (0)
  5. 1 star5% (2)
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Showing 11-20 of 38 reviews
Aug 3, 2026
Reviewer name: Betsy F
3 out of 5 stars
3 out of 5 stars review

Good looking refrigerator with thermostat issues

I like the design of the refrigerator and the ice making component. I am having persistent issues however with the temperature of the refrigerator section, which runs too cold and does not match the digital temps that I set. I have had a service call that did not resolve it. The fridge is not freezing items but it consistently has readings just above 32 despite what I set the temps at. I am living with it now but it is not ideal.

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG

Hello, Betsy. We appreciate you taking the time to share your review for your LG LF25Z6211S Refrigerator. We recognize your experience with the compartment temperature running cooler than your set digital preferences. To help adjust the internal temperature, please check that food items are not blocking the air vents inside the fresh food section and ensure the temperature sensor is kept clear of large objects, or visit our guide at https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-showing-the-incorrect-compartment-temperature--1337884341387?srsltid=AfmBOoqTJ__z_P-kvE5zX9-JmsJIYcCYJIbMyRMsgp8E9oFOhMaza9ex. We want to help ensure your kitchen setup operates smoothly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance on inquiries and questions. ^James

Aug 17, 2026
Reviewer name: Minimimi
5 out of 5 stars
5 out of 5 stars review

Spacious and well designed

We’ve had this for about a month. So far, it’s been great. Very spacious interior, well designed. Temperature remains steady in the fridge, food stays fresh for a long time. The freezer works well too. Things stay at a constant temperature in the freezer. There’s a good amount of room in the freezer even though that’s where the ice is. There’s more than enough ice for our 2 person family. The unit is very quiet. The only noise it makes is when it’s dispensing ice and then refilling with water.

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG Digital Care Team

Hey there! Thanks for the review. Always great hearing your refrigerator is keeping things steady, spacious and quiet all around. We’ll pass along your note about the rack fit to our product team. If you ever need help with anything, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich

Sep 14, 2025
Reviewer name: HhT in BC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy Wife

Lots of room and after a slow start the ice maker is working great. Happy with purchase.

Review from lg.com/ca
Helpful?51SMXUPKEMZP17955663590
Dec 15, 2025
Reviewer name: Shane
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product and installation team

So far the fridge has been great and the install was easy.

Review from lg.com/ca
Helpful?51SMXUPKEMZP17955663590
reply from LG CareQ

Thank you for taking the time to share your positive experience with your new LG LF25Z6211S refrigerator! We are delighted to hear the installation was easy and that you are enjoying the fridge so far. We appreciate your feedback and hope you continue to love your appliance for years to come!

Aug 14, 2026
Reviewer name: TheDuh
1 out of 5 stars
1 out of 5 stars review

Great appliances if they work

Had issues with the craft ice maker. LG service is a joke. Then they ask me to rate them. Someone is getting paid a lot of money for very little work.

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG

Hello. Thank you for sharing your experience and review regarding your LG LF25Z6211S Refrigerator. We recognize your experience with the Craft Ice maker functionality on your unit alongside your interaction with our support team. To assist with ice maker issues, check that the ice maker power switch is turned on, ensure the water supply valve is fully open, verify that the freezer temperature is set at or below 0°F (-18°C), and you can review our ice maker troubleshooting guide at https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181?srsltid=AfmBOoo-ZWQnBF-z8Ppubz3oInKifi3oBvLlVLCQ0OLu7bRevkent8J3. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Aug 6, 2026
Reviewer name: Vkearn
5 out of 5 stars
5 out of 5 stars review

LG Life IS Good with LG

I love this model, I love the water dispenser inside the door, I like the ice tray and have a scoop for the ice. It seems to keep lettuce and other foods fresher longer. I am very happy!

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG Digital Care Team

Hi there! Thanks for the uplifting review. Always great hearing your refrigerator is keeping things fresh and delivering the features you enjoy. If you ever need anything, @LGUSSupport is always here to help. #LifesGood ❤️ ‑Rich

May 30, 2026
Reviewer name: RapidHandyman
1 out of 5 stars
1 out of 5 stars review

LG refrigerator not so French doors

Look for other brands NOT LG French doors. So disappointed. No handle so must squat down to open or get fingers pinched by reaching thru the top of door. Water dispender is inside refrigerator on wall. The shelf was cracked could not get replacement. Avoid LG refrigerator. Gasket leaks cold air thru bottom. Poor design. Avoid LG refrigerator. Can not use tall bottles 3 litters nor gallon size teas or milk. So sad. Again bad design. Avoid LG refrigerator. The best thing is a easy to install water filter,but on the other hand it is over priced. Controls are the inside wall harder to view. Finally it is quiet.

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG

Hi. We appreciate you sharing your experience with your LG LF25Z6211S Refrigerator, and we hear you on how the design and layout have affected your day‑to‑day use. We want you to feel confident and comfortable with every part of your French‑door setup, and your feedback helps us understand what’s been most challenging for you. For the door access, ensuring the lower door edge is kept clear and the gasket is fully seated can help improve the opening motion and reduce any air escaping from the bottom. Interior spacing can also be adjusted by raising or lowering the shelves to accommodate taller bottles, depending on your storage needs. If the gasket isn’t sealing as expected, checking for debris and confirming the door is aligned evenly can help restore proper cooling performance. You can refer to this helpful link here: https://www.lg.com/us/support/help-library/lg-refrigerator-weak-door-seal-and-door-closure-issues--20154713215859 If you’d like us to take a closer look at your unit or explore additional options together, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James

Apr 22, 2026
Reviewer name: MichBos
5 out of 5 stars
5 out of 5 stars review

Great overall but looks fantastic!

We purchased the unit without handles. It looks really great and fits into the space perfectly. Actually looks like a built in fridge. Finger prints do unfortunately show up but they are easily wiped and not as bad some other fridges I've seen. Since I came from using a fridge that had a door at the top for the fridge and a door below for the freezer, this configuration is taking some getting used to. The biggest difference being that I now have to open two doors if I want to see the entire contents of the fridge. Just something to bear in mind. I like the feature of the beeping if the fridge door is left open. That is helpful since the doors don't seem to naturally drift closed like the older fridges did. So far, the fridge is AMAZING at keeping perishables fresh longer. I have really noticed the difference. I like the layout of the inside of the fridge and the shelves can be moved if needed. The freezer is a bit smaller than I imagined it would be but it can work for a smaller family I think. It's very quiet, looks great and works well so far!

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG

Hi, Michelle! We’re glad to hear how much you’re enjoying your LG Refrigerator and that it fits your space so well. It’s great knowing the sleek handle‑less design, quiet performance, and freshness of your perishables are all hitting the mark. We appreciate the thoughtful notes about the door configuration, fingerprint visibility, and freezer size—insights like these are always helpful for other shoppers, too. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Oct 1, 2025
Reviewer name: Song Roh
5 out of 5 stars
5 out of 5 stars review

Great slim fridge

We had similar fridge from 2018 and recently replaced with this one. It’s slimmer but has more capacity. House looks more updated since we changed the fridge. Spacious shelves make us store more food like kimchi and fruits. I can barely hear any noises from the fridge. I recommend this fridge for small houses or apartment, or 2nd fridge as well. It holds more food while hold less space.

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG Digital Care Team

Thanks for sharing your experience, Song! 🙌 We love hearing how the slim design not only gave your space a fresh update but also added capacity for all the good stuff—kimchi, fruits, and more. Quiet, spacious, and stylish is a winning combo! If you snap more pics of your fridge setup, share them with us on social media @LGUS so we can see! ✨ *Joseph

Sep 24, 2025
Reviewer name: Martha O
5 out of 5 stars
5 out of 5 stars review

Great product

Irecently purchased this refrigerator, and overall, I’m very satisfied with its performance and design. The cooling system is efficient, keeping both fresh and frozen items at the right temperature consistently. Fruits and vegetables stay crisp for longer, and the freezer prevents frost buildup, which makes organization easier

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG Digital Care Team

Thanks for leaving a 5-star review on your new LG French Door fridge, Martha—we love hearing how it’s keeping everything crisp, perfectly chilled, and organized. 🧊✨ If you ever post a pic of your fridge setup, be sure to tag @LGUS on social media so we can check it out! 📸 *Joseph