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Customer reviews for LG 25 cu. ft. Counter Depth 3-Door French Door Refrigerator for
LG 25 cu. ft. Counter Depth 3-Door French Door Refrigerator
4.1 out of 5 stars
stars
47 ratings47 reviews
  1. 5 stars62% (29)
  2. 4 stars13% (6)
  3. 3 stars11% (5)
  4. 2 stars9% (4)
  5. 1 star6% (3)

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Showing 11-20 of 47 reviews
Aug 17, 2026
Reviewer name: Minimimi
5 out of 5 stars
5 out of 5 stars review

Spacious and well designed

We've had this for about a month. So far, it's been great. Very spacious interior, well designed. Temperature remains steady in the fridge, food stays fresh for a long time. The freezer works well too. Things stay at a constant temperature in the freezer. There's a good amount of room in the freezer even though that's where the ice is. There's more than enough ice for our 2 person family. The unit is very quiet. The only noise it makes is when it's dispensing ice and then refilling with water.

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG Digital Care Team

Hey there! Thanks for the review. Always great hearing your refrigerator is keeping things steady, spacious and quiet all around. We’ll pass along your note about the rack fit to our product team. If you ever need help with anything, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich

Aug 3, 2026
Reviewer name: Betsy F
3 out of 5 stars
3 out of 5 stars review

Good looking refrigerator with thermostat issues

I like the design of the refrigerator and the ice making component. I am having persistent issues however with the temperature of the refrigerator section, which runs too cold and does not match the digital temps that I set. I have had a service call that did not resolve it. The fridge is not freezing items but it consistently has readings just above 32 despite what I set the temps at. I am living with it now but it is not ideal.

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG

Hello, Betsy. We appreciate you taking the time to share your review for your LG LF25Z6211S Refrigerator. We recognize your experience with the compartment temperature running cooler than your set digital preferences. To help adjust the internal temperature, please check that food items are not blocking the air vents inside the fresh food section and ensure the temperature sensor is kept clear of large objects, or visit our guide at https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-showing-the-incorrect-compartment-temperature--1337884341387?srsltid=AfmBOoqTJ__z_P-kvE5zX9-JmsJIYcCYJIbMyRMsgp8E9oFOhMaza9ex. We want to help ensure your kitchen setup operates smoothly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance on inquiries and questions. ^James

Jul 26, 2026
Reviewer name: Tyson
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Dents and scratches

Fridge had a dent and few scratches. Otherwise the fridge is nice.

Review from lg.com/ca
Helpful?51SMXUPKEMZP17955663590
reply from LG CareQ

We appreciate you sharing your experience regarding your LF25BZH42S, Tyson. While we're glad to hear you're enjoying your new refrigerator overall, we understand how disappointing it is for it to arrive with a dent and scratches. That certainly isn't the first impression we want our customers to have. We'd be happy to review your concerns and explore the options available to you. Please contact our LG CareQ team through our support page: https://www.lg.com/ca_en/support/contact-us/. Please have a copy of your bill of sale available when you reach out, and reference CNN260729793203 so we can better assist you. Thank you for taking the time to share your feedback with us.

Sep 24, 2026
Reviewer name: bgkm
3 out of 5 stars
3 out of 5 stars review

nice looking

The looks and the performance of the item is good but the waterline has a problem, 2 service calls in a couple of months for water on the floor, LG would not give a new one so trying to figure out the issue.

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG

Hi. Thank you for sharing your thoughts regarding your LG LF25Z6211S Refrigerator. We appreciate you taking the time to share your review with us and providing feedback on its appearance and performance. As a helpful step for water line issues, ensure the water supply line connection at the back of the unit is securely tightened and check that the line is not pinched or damaged. You can also view complete guide steps at https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-a-leaking-refrigerator--20152715569705?srsltid=AU7gw4UhDugGN1SdTxAbKraq635oyO5dsy6wahfdfgNqsN3NTPW-duXt We want to ensure your refrigerator continues to perform reliably for your home. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Oct 20, 2025
Reviewer name: Live2Eat
5 out of 5 stars
5 out of 5 stars review

Sleek, Spacious & Smart – Perfect for Condos

[This review was collected as part of a promotion.] I am a family member of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. I've been using the LG Counter-Depth MAX with Zero Clearance 3-Door French Door Refrigerator with Thin Door Design (Model LF25Z6211S) for a few weeks now, and I'm genuinely impressed. It's a well-built, thoughtfully designed refrigerator that fits seamlessly into our condo lifestyle. At 25 cubic feet, the size is just right—spacious enough to hold everything we need, without overwhelming the kitchen. From large kimchi containers to takeout boxes and multiple cartons of milk, there's plenty of room, and the internal layout makes it easy to keep everything organized. The French door design is both practical and elegant, offering easy access and a clean, open feel. The stainless steel finish gives the fridge a sleek, modern appearance, and the overall build quality feels solid and durable. Shelves, drawers, and bins are sturdy and well-constructed, adding to the premium feel. It also runs quietly and maintains consistent internal temperatures, thanks to a user-friendly digital interface. Another big plus: it's energy efficient, which is especially important for both the environment and monthly utility bills. It's nice knowing such a large appliance is designed to run efficiently without compromising performance. One of my favorite features is the internal ice maker and water dispenser. By keeping everything inside, the exterior stays minimalist and uncluttered. The large ice cubes, ample ice storage, and effective water filter make everyday use feel just a bit more elevated. In short, the LG LF25Z6211S hits the sweet spot between style, space, and smart functionality. If you're looking for a reliable, energy-efficient, and visually clean refrigerator that fits well in condos or apartments, this is a fantastic choice.

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG

Hello there — thank you for the thoughtful and detailed review! We're delighted to hear how well the LG LF25Z6211S refrigerator complements your condo lifestyle and delivers on both design and performance. From the spacious interior and sleek stainless steel finish to the energy efficiency and internal ice maker, it’s great to know the features are making a meaningful impact in your daily routine. We truly appreciate you sharing your experience! ^James.

Jun 22, 2025
Reviewer name: LisaDoo
3 out of 5 stars
3 out of 5 stars review

Mixed Feelings

The refrigerator was delivered 24 hours ago. It looks nice and it fits. My main reason for choosing this model was the zero clearance hinges and the lack of handles. One side is up against a wall. The right door opens into the door to my laundry room. My previous refrigerator was a side-by-side and I needed to keep my laundry room door open to open the refrigerator door wide enough to open my crisper doors. This LG solves that problem. However, there are some drawbacks. The doors on the LG allow for the interior drawers to open when the door are at 90 degrees, which is perfect but they don't open much wider than 90 degrees and the drawers can't be removed without lifting the full size shelf above it. This is a little bit cumbersome but it can be done. I read through the manual and didn't find these instructions. They should definitely be added. If the drawers were just a little bit narrower, they would clear the door. Because this refrigerator is made for tight spaces, I was disappointed to learn that there isn't an option for a 90 degree hinge limiter/restrictor. I hope they consider offering one for this model soon. I would love to add one to my right door that opens against the wall. Another thing we had to fix ourselves was the entire refrigerator would pull forward when opening the doors and roll back when closing the doors. My husband had to put the leveling feet down to lift the refrigerator off the rollers. This seems like something that should have been done when it was installed. Also, the left door closes really hard and rattles everything inside the refrigerator. I can't speak to the quality yet as I just received it yesterday. Time will tell.

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG Digital Care Team

Thank you for the thoughtful and detailed feedback on your new refrigerator. We appreciate you highlighting the drawer and shelf configuration, as well as your note about the need for a potential 90-degree hinge limiter accessory. If anything else comes up as you continue using it, feel free to reach out through social media @LGUSSupport. We'd love to hear all your feedback! -Jose

May 4, 2026
Reviewer name: Winnipeger returned
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fridge

So far, 3 weeks in, I love it. Ice, cold water and it works well.

Review from lg.com/ca
Helpful?51SMXUPKEMZP17955663590
reply from LG CareQ

Love hearing this — sounds like your LF25Z6211S is off to a fantastic start! There’s nothing better than that perfect combo of reliable ice, refreshing cold water, and a fridge that’s fitting smoothly into everyday life. We’re so glad it’s been delivering a great experience for you so far, and we truly appreciate you taking the time to share your thoughts with us. Here’s to many more years of keeping things cool and convenient in your kitchen! If you ever need assistance, our LG CareQ team is always here at 1-888-542-2623 or via https://www.lg.com/ca_en/support/contact-us/ Thank you for choosing LG.

Oct 15, 2026
Reviewer name: T9999
2 out of 5 stars
2 out of 5 stars review

LG Refrigerator

LG refrigerator broke after 8 mths. Took 4 wks to repair which is where the problem is and why only 2 stars

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG

Hello, We appreciate you sharing your experience regarding your LG LF25Z6211S Refrigerator. We acknowledge your feedback on the repair duration and are glad your unit is back in service cooling properly. As a standard best practice to maintain optimal performance, keep coils clean and ensure proper airflow around the refrigerator. We remain committed to delivering dependable quality and supporting you for all your future needs. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support for your unit. ^James

Dec 19, 2025
Reviewer name: Betty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New Fridge

No complaints in the first week. We are liking the space and the functionality so far. Nicely lit inside.

Review from lg.com/ca
Helpful?51SMXUPKEMZP17955663590
reply from LG CareQ

We're so glad to hear you’re loving the functionality and lighting of your LG LF25Z6211S! Providing a spacious and well-lit design is exactly what we aimed for with this model. Should you ever have questions or need assistance, please don’t hesitate to reach out. You can reach us at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG Electronics!

Aug 6, 2026
Reviewer name: Vkearn
5 out of 5 stars
5 out of 5 stars review

LG Life IS Good with LG

I love this model, I love the water dispenser inside the door, I like the ice tray and have a scoop for the ice. It seems to keep lettuce and other foods fresher longer. I am very happy!

Review from lg.com
Helpful?51SMXUPKEMZP17955663590
reply from LG Digital Care Team

Hi there! Thanks for the uplifting review. Always great hearing your refrigerator is keeping things fresh and delivering the features you enjoy. If you ever need anything, @LGUSSupport is always here to help. #LifesGood ❤️ ‑Rich