Good morning. Thank you for your feedback. I am sorry to hear that we were unable to stably connect to your Android device. ASHA, the hearing devices connection for Android, is sadly not available on all Android phones. We understand this may be inconvenient for some; however, we want to ensure that all our customers have the best connection possible. Life expectancy for a battery on a hearing aid is an average of 5-7 days for any hearing aid. The real time expectancy will depend on a couple of things, ie. streaming, power of prescription, how many hours you wear them a day. Feel free to contact our Customer Solutions Team Monday-Friday 8:00 am CST - 5:00 pm CST at 1-800-785-6052 if you have any questions or concerns.<br />Thank you,<br />Kathryn Benton H.I.S.<br />Customer Solutions Team

Thank you for sharing your experience with us. The average life of a hearing aid battery is typical for 5 to 7 days. However, this can be less if prescription in high, or if the patient&#39;s loss is severe to profound. The battery life will also be affected by the amount of streaming done throughout the day. I am sorry you did not have the best experience with our hearing aid and battery life. It is our goal to always be improving our products and ensure all of our members are happy. Thank you again for sharing.

bld, we are pleased to hear that about your experience with our Engage hearing aids! Thanks for letting us know!

We appreciate your comment and 5-star review. We are very pleased you are enjoying our Engage product and have had a great experience with it thus far. We are focused on providing outstanding customer service. Should you have any questions or need any assistance, our customer solutions team would be happy to assist. We are open Monday - Friday (8am-6pm). Have a great day.

mwestphal, we are sorry to hear that the Engage hearing aids stopped working after only a few months. We stand behind our products with a one year warranty and would be more than happy to replace them at no charge. Please contact our Customer Solutions Team at 800-785-6052 for assistance in replacing them.

kenneth, please view our video with tips on changing the batteries at https://youtu.be/6GBBBQOHTOc! Please call our Customer Solutions Team at 800-785-6052 if you have further questions!

Terry, while we are glad to hear that the aids are satisfactory, we are concerned about the experience you are having with the app! If you have not done so, please reach out to our Customer Solutions Team at 1-800-785-6052 and one of our associates will be more than happy to try to improve your experience. Thanks for taking the time to review!

thank you for your positive feedback we do appreciate that

Thank you so much for sharing your feedback! We’re glad to hear that you found the set-up simple, the fit comfortable, and the adjustability helpful. It’s wonderful to know the Engage OTC hearing aids are working well for you. Should you need anything further, please feel free to contact our Customer Solutions Team at 1-800-785-6052. We truly appreciate you choosing Lucid Hearing!