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Customer reviews for Lucid Hearing OTC Engage Behind-the-Ear Hearing Aids for
Lucid Hearing OTC Engage Behind-the-Ear Hearing Aids

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Showing 1-10 of 41 reviews
Nov 15, 2022
PBK63
5 out of 5 stars review

Verified Purchase

Excellent for those with mild or moderate loss

A reasonable cost alternative for those with mild to moderate hearing loss. There are issues getting used to the hearing aid and fitting properly. Also issues with the app that can be annoying. But their customer service for technical issues are very good and if needed they can set up time with staff in the hearing aid center at Sams to help though you do need to set this up through their customer service to avoid extra cost. I would say that these work best for those who are comfortable with technology and its occasional glitches. The first week I found took getting used to but after that very comfortable. Have been using now for three weeks and very pleased. Consumer Reports in their latest (November 2022) issue have discussion of the OTC hearing aids. I chose the battery operated as it is easy to change batteries and Sams has low cost offer on these. Also chose behind the ear and think those work best vs the in the ear models.

Helpful?4OREQNIWTXZK17901556163
reply from Supplier Response

thank you we appreciate your feedback

Nov 14, 2022
DCC
5 out of 5 stars review

Verified Purchase

Lucid Engage OTC Hearing Aids - A Great Investment

The hearing aids have exceeded my expectations! Among other things, I can finally enjoy watching TV again. In the past, even though I turned up the volume, I would have a difficult time understanding what was being said. Now, I understand 98% of what is being said. It has been nice not to have to ask people to repeat themselves (sometimes 2 or 3 times) when having a conversation - and probably nice for them. It has taken a couple of weeks of adjustment, but now I don't even know I am wearing the aids. The best endorsement for these OTC hearing aids is: If something happened to them today, I would not hesitate to replace them tomorrow.

Helpful?4OREQNIWTXZK17901556163
reply from Supplier Response

that's amazing to hear thank you for your feedback

Sep 14, 2023
MDG2EA
5 out of 5 stars review

Verified Purchase

hearing is possible

I didn't realize what sounds I was missing. Water running sounds so crisp, plastic makes noise. My wife has super hearing and I couldn't understand why she noticed when I opened a wrapper. Sounds are so distinct. Even on mild mode. The Lucid hearing app is amazing, you can set the volume for both or each ear, the programing gives you options (mild, moderate, bass boot, and max). the lucid shape gives you the ability to change the DB level for each ear and pinpoints specific frequency levels for your best hearing of each ear. The only thing I have encountered is with an android phone the Bluetooth doesn't pair unless it has ASHA (look it up on google). Apple phones no problem

Helpful?4OREQNIWTXZK17901556163
reply from Lucid Hearing

MDG2EA, thank you for taking the time to share all of those positive experiences! We are happy that you see marked improvement and find the Lucid app and LucidShape beneficial. As you mentioned, not all Android phones are ASHA (Android Streaming for Hearing Aids) compatible, the list of verified phones can be found at https://lucidhearing.com/mobile-phone-compatibility. If you ever have any questions, please do not hesitate to contact us at 1-800-785-6052.

Oct 10, 2023
Brian
5 out of 5 stars review

Verified Purchase

Saved 1300.00

For the money over the 1800.00 prescription ones, there is little difference in quality. I’m happy with mine at 500.00

Helpful?4OREQNIWTXZK17901556163
reply from Lucid Hearing

Brian, we are very happy to hear about your success with our Engage OTC hearing aids! Thank you for taking the time to provide your feedback!

Dec 28, 2023
Pops
5 out of 5 stars review

Verified Purchase

Wish I'd got this several years earlier

Excellent clarity. I really like the phone app. The different settings allow use in a lot of different environments. Ease of use is really good. Just wish the batteries lasted longer.

Helpful?4OREQNIWTXZK17901556163
reply from Lucid Hearing

Pops, thank you for providing us this excellent feedback regarding our Engage hearing aids! To ensure that the batteries are lasting as long as possible, after removing the tab from the battery wait approximately 3 minutes and remember to open the battery door when the aids are not in use!

May 11, 2023
Mentor
4 out of 5 stars review

Verified Purchase

I can hear you, now!

My 46 year old son had developed hearing problems and was reluctant to pay thousands for aids that might not work for him. I ran across this set and ordered them based on the low price, the favorable reviews and Sam's excellent return policy. With nothing to lose, he tried them and his first statement was, "I haven't heard this well in years". After settling the app on his phone and some tweaking, he's using them daily.

Helpful?4OREQNIWTXZK17901556163
reply from Lucid Hearing

thank you for your feedback we're glad that you love your new hearing aids from lucid

Mar 26, 2023
Jill
4 out of 5 stars review

Verified Purchase

Paring to your phone is great

They stop paring with your phone too easily, you have to remove them from your ears, open and close - to turn off and on to pair them again. The sound quality works well for me, the batteries, last almost a week which is good.

Helpful?4OREQNIWTXZK17901556163
reply from Lucid Hearing

Thank you for taking the time to send us your valuable feedback. We're glad you are enjoying our product, and we appreciate your response.

Aug 16, 2024
Lionessb
3 out of 5 stars review

Verified Purchase

No auto connect WiFi

Able to hear better no feedback. However aides lose connectivity to WiFi often. Does not auto connect. Aweful I have reconnect 10-15xs a day. Only using until my insurance kicks in.

Helpful?4OREQNIWTXZK17901556163
reply from Lucid Hearing

We are committed to providing outstanding customer service and ensuring that our customers have the best experience. If you need any support regarding your aids, our Customer Solutions Team is here for you every step of the way! We can be reached at 800-785-6052 Monday - Saturday from 8am - 6pm CST. Thank you, Vanessa Trevino Sr. Manager of Customer Experience

Aug 21, 2024
Roby
3 out of 5 stars review

Verified Purchase

Okay but has background noise

I can hear some better but there is a lot of background noise some voice tones are still difficult if you turn down to block static noise.

Helpful?4OREQNIWTXZK17901556163
reply from Lucid Hearing

We are committed to providing outstanding customer service and ensuring that our customers have the best experience. If you need any support regarding your aids, our Customer Solutions Team is here for you every step of the way! We can be reached at 800-785-6052 Monday - Saturday from 8am - 6pm CST. Thank you, Vanessa Trevino Sr. Manager of Customer Experience

May 8, 2023
Billy from The Mountains
1 out of 5 stars review

Verified Purchase

Lousy Hearing aids; Great Customer Service

Bought ‘em. Heard well. Wow, for two days. Day three, they fell apart. Literally. In my hand. The speaker just fell out of the processor casing. Ugh. Returned them for full refund. Customer Service is alive and well at Sam’s Club. Poorly made hearing aids. Great Member Service.

Helpful?4OREQNIWTXZK17901556163
reply from Lucid Hearing

thank you for your feedback sorry you have that experience with our hearing aids we definitely want to have you come back and try something else or make things right.