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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars1,215 ratings1,092 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (207)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)
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Showing 501-510 of 1,092 reviews
Jul 15, 2018
kacey28
1 out of 5 stars review

HORRIBLE! PAINFUL REACTION!

Sadly, I did not read the reviews before using this product. My skin is usually smooth and glowing. Thanks to this product, it is now bumpy, red, and painfully dry. My entire face feels and looks chapped. I had to cancel my engagement photoshoot today because of this product. I'm so disappointed in Neutrogena and cannot believe they have not pulled this from the shelves after multiple bad reviews about painful reactions. I'm supposed to go wedding dress shopping in 2 days. Hoping this product doesn't ruin that too.

Review from neutrogena.com
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reply from Consumer Service

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.

Feb 8, 2024
kemyra779
5 out of 5 stars review

Face cleanser gel cream

This is also a great product just like the foam cleanser this product doesn’t break out your face it’s made to keep your face and skin shiny smooth clean and clear there isn’t really a scent to this product it’s not a strong smell that is unbearable the packaging of this product is very secure nothing was damaged when opening the box

Review from influenster.com
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May 24, 2021
BgabyB
5 out of 5 stars review

Skin feels and looks so soft and healthy!

Bought this after I bought the hydro boost lotion, and haven’t been disappointed in this line yet! It’s wonderful to use to gently scrub off my makeup or even after working out so I can get that nice clean fresh face look with minimal effort and without anything heavily scented. My skin is fairly sensitive these days and this is so gentle and easy to remove as I rinse my face.

Review from neutrogena.com
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May 28, 2020
Bfharmon
1 out of 5 stars review

Severe Allergic Reaction

After using this cleanser for just 2 days, I developed a severe allergic reaction on my eyes and face. I have used the Hydro Boost Gel Moisturizer for about a year so I thought this product would be safe to try. On the first day, I washed my face at night and woke up the next day with one very swollen eyelid that I had to ice it all day. On day 2 I didn’t use the face wash and the swelling started to go down by bedtime. The next day it was gone. I didn’t connect the dots until the 2nd use of this face wash. I woke up on day 3 used the face wash at night and boom, day 3 my entire face was swollen, had a rash, and both eyelids were almost swollen shut. After doing some googling, I found that many others had the same issue as me with this exact product. I love Neutrogena products but I have now had allergic reactions to two of their facial cleansers.

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear you've had allergic reactions to a couple of our products, and we'd love to learn more to see how we can help! When you have a minute, please call us at 1-800-582-4048 so we can gather some additional information. We're available Monday through Friday, from 9 AM to 5:30 PM ET. Talk to you soon!

Aug 10, 2019
kcramer80
4 out of 5 stars review

So I bought this because I was really interested in the hydro boost and I wanted to see if there was really any benefit from it. This particular product did a pretty good job at exfoliating and it is rather gentle, I wouldn't say that it's my favorite.

Review from influenster.com
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Jan 16, 2019
kwan
5 out of 5 stars review

This is the best exfoliating cleanser that I have tried, I love it because it is super soft it has microparticles with hyaluronic acid to clean it all over the face are soft that can be used even by sensitive skins; I tell them that I have a very sensitive and super irritable skin and I have not liked anything. On the contrary, it has improved my skin and the texture of my face.

Review from influenster.com
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Jul 17, 2020
daniellebishop-9f82eeeb
5 out of 5 stars review

This product has small exfoliate beads! Its a gell i used a little bit of warm water to activate it! It works great especially if you just got out of the shower and use information! It worked great with my sensitive skin and it smells so good! It didn't make my face break out with was surprising!

Review from influenster.com
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Jun 17, 2017
Bluebutterfly7
5 out of 5 stars review

Renew

[This review was collected as part of a promotion.] Gentle scrub that awakens your skin and senses. Absolutely love it. Keeps my skin fresh and clean for hours.

Review from Home Tester Club
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Sep 20, 2024
ness08
1 out of 5 stars review

ruined my skin in 4 days

I bought and used this for 4 days so far and my skin Does not like it at all. my face appears bumpy, rough, and irritated. I have slightly sensitive combination skin but my face has never reacted like this to anything.

Review from neutrogena.com
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reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Jul 31, 2019
michellej43
5 out of 5 stars review

I love how clean my skin is left. I feel this cleaner does it's job and works and preventing wrinkles. I love how it does not use microbeads. I will continue to use.

Review from influenster.com
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