Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars1,215 ratings1,092 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (207)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)
Sort by |
Showing 491-500 of 1,092 reviews
Feb 5, 2018
LR1gby
1 out of 5 stars review

Allergic reaction

Unfortunately, like other reviews on this product, I have suffered from an allergic reaction. I have a red, itchy swollen rash around the lower part of my face, mainly around my chin and lip area which has now progressed to under my eye. My skin has started to flake and I am very upset as, I do not usually have dry skin. I have had to use calamine lotion on my skin to try and calm the burning, itchy sensation that is across my face.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Service

We can understand why you're upset, LR1gby, and we are, too. We'd love to take the time to hear more about your experience and gather details for our safety team. In order to do that and see how we can help you, we'd like to talk in person. Please give us a call at 1-800-582-4048, Monday – Friday, between 9:30AM and 5:30PM EST. Thank you!

Dec 29, 2018
Jehan
1 out of 5 stars review

damaged my skin

Beware: I used this product 4 times last week. the last time i used it my face turned bright red. a few hours later my skin is cracked, peeling, and it hurts. this product is PURE GARBAGE. it says its for everyday use. A week later my skin is still rough and dry to the touch, cracking, but doesnt hurt as much. This is my face I'm talking about. I will never use this, I do not recommend it. I had normal skin prior to using it, sometimes oily, but sometimes a little dry. DO NOT USE THIS. IT WILL RUIN YOUR SKIN. there is nothing good about this product. the texture of my skin has totally changed around my chin and lower cheeks thanks to this garbage.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Care

Hi there, thanks for taking the time to write us a review. We wouldn't expect this to happen while using our products, so we'd like to learn more about your experience and see how we can help! When you have a chance, please give us a call at 1-800-582-4048. We're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

Jun 7, 2017
Maritza91447
4 out of 5 stars review

Good for my skin

[This review was collected as part of a promotion.] I received this after having a very dry spell with my skin. I didn't really want to put new products on it, but this exfoliating cleanser made me feel better after using it. It made my skin feel revived and better than it had in weeks.

Review from Home Tester Club
Helpful?0YNBIJLZW3BU17889767000
Aug 5, 2019
BereniceG
1 out of 5 stars review

Not What I Was Hoping For

Sadly this product did not work for me. I’m surprised there’s no negative reviews for the Hydroboost Exfoliating Cleanser in this site, all you see are the great reviews first. I do not recommend this product, it left my skin REALLY irritated, dry, and uncomfortably itchy! For a second I thought I might’ve gotten an allergic reaction to something I ate, but not at all, I used the cleaner for a second time to make sure and yet again I had horrible bumps and was super red and swollen. Never buying from this brand again. I wanted to like it so bad, but this reaction is seriously so annoying. I should’ve check the reviews for this product before I purchased, dumb mistake since I’m always reading reviews for other products.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Care

Hey there! It's so great of you to give our Hydro Boost scrub a try. We're so sorry to hear about your experience and want you to know that this is not at all what we would expect. So we can have the chance to learn more about your personal experience and see how we can help, we'd like to chat in person. Just give us a call at 1-800-582-4048, Monday - Friday between 9am and 5:30pm ET with your reviewer ID or email address. Thank you!

Jul 31, 2019
baeronica
5 out of 5 stars review

This is the first step in my skincare routine. This is the third or forth time I've purchased it and nothing else has compared by far. I have very sensitive skin and it's the only exfoliant that doesnt irritate my skin. I reccomend it to anyone who needs a good staple face wash.

Review from influenster.com
Helpful?0YNBIJLZW3BU17889767000
Nov 15, 2017
Lindseylu2017
1 out of 5 stars review

Allergic reaction

I loved this the first day i used it made my skin feel amazing. Then 2 days of using this product i woke up with swollen eyes...swollen lips...a rash my skin was peeling off around my mouth...it was like a horrid sunburn for almost a week after only 2 days of using it, iv never had a reaction like this before with any face cleanser or exfoliator. I dont want to bash this product because i love Neutrogena i buy bothing but their products but i can not reccomend this one:(.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Customer Service

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.

May 28, 2020
Bfharmon
1 out of 5 stars review

Severe Allergic Reaction

After using this cleanser for just 2 days, I developed a severe allergic reaction on my eyes and face. I have used the Hydro Boost Gel Moisturizer for about a year so I thought this product would be safe to try. On the first day, I washed my face at night and woke up the next day with one very swollen eyelid that I had to ice it all day. On day 2 I didn’t use the face wash and the swelling started to go down by bedtime. The next day it was gone. I didn’t connect the dots until the 2nd use of this face wash. I woke up on day 3 used the face wash at night and boom, day 3 my entire face was swollen, had a rash, and both eyelids were almost swollen shut. After doing some googling, I found that many others had the same issue as me with this exact product. I love Neutrogena products but I have now had allergic reactions to two of their facial cleansers.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Care

We're so sorry to hear you've had allergic reactions to a couple of our products, and we'd love to learn more to see how we can help! When you have a minute, please call us at 1-800-582-4048 so we can gather some additional information. We're available Monday through Friday, from 9 AM to 5:30 PM ET. Talk to you soon!

Nov 6, 2023
duyne_5106
5 out of 5 stars review

Qualified

Neutrogena offers a range of face gel cleansers, and the effectiveness of each product may vary depending on your skin type and specific needs. Typically, Neutrogena’s cleansers are known for being affordable and easily accessible. They are often praised for their ability to remove dirt, oil, and makeup without over-drying the skin

Review from influenster.com
Helpful?0YNBIJLZW3BU17889767000
Jun 16, 2017
rrr752527
5 out of 5 stars review

I love Hydro Boost!

[This review was collected as part of a promotion.] I have used the Neutrogena Hydro Boost Exfoliating Cleanser it has left my skin feeling clean and has remove unwanted dirt and oils that has been left on my skin. I love how easily it absorbs into my skin and I am happy to test this product on behalf of receiving it from the Home Tester Club in exchange for my honest review.

Review from Home Tester Club
Helpful?0YNBIJLZW3BU17889767000
Oct 2, 2024
daniep514
5 out of 5 stars review

Light exfoliating face wash that leaves the skin feeling fresh

I have skin that gets easier oiled but also turns red fairly quick. I wanted a cleaner that would gentle exfoliate my skin . This was the product that did the job. Just enough scrub to help feel you got ask the dirt and grime but not too much where you feel like you’re ruining your skin.

Review from influenster.com
Helpful?0YNBIJLZW3BU17889767000