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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars1,215 ratings1,092 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (207)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)
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Showing 391-400 of 1,092 reviews
Jun 12, 2017
CarolinaGirl2
5 out of 5 stars review

Smoother Younger Skin

[This review was collected as part of a promotion.] This product was a blessing for my face! I have tried lots of exfoliates in the past, but usually they dry my skin out or leave a film on my skin. With Neutrogena® Hydro Boost Exfoliating Cleanser my face feels cleaner and smoother, all day. I love this product and will continue to use this as well as spread the word about it.

Review from Home Tester Club
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Jun 30, 2020
brianalaurenbela
5 out of 5 stars review

I know I’ve reviewed this before because it’s one of my favorite drugstore skincare lines. This whole collection is fantastic and this product is perfect for a daily exfoliant or every once in a while when you feel like you need an extra scrub. Awesome for dry skin!

Review from influenster.com
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Oct 17, 2019
Magmcd03
1 out of 5 stars review

My skin burns!

I purchased this product and used for THREE DAYS! On day three my neck broke out, my face felt like sand paper, and turned red. I immediately stopped using it. On Day 4 I have patches and what looks like burns on my face. My face is so irritated! I do not have sensitivity to any soaps or products...until Now.

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear you had this experience while using our cleanser! This isn't something we'd expect and we'd love to learn more. Please give us a call at ​1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We look forward to hearing back!

Jan 30, 2025
mampu_6531
3 out of 5 stars review

Decent one for normal to oily skin type.

I tried the Neutrogena Hydro Boost Exfoliating Cleanser, and it’s a decent daily cleanser with mild exfoliation. It has a gel-like texture with tiny beads and lathers well. While it cleans thoroughly without being too harsh, it’s not as hydrating as I expected. My skin feels fresh but slightly tight afterward, so I always need a moisturizer. It didn’t cause major irritation despite my sensitive skin, but the added fragrance and sulfates might not suit everyone. Overall, it’s a good option for normal to oily skin but may not be the best for very dry or sensitive skin. Rating: ⭐⭐⭐☆☆ (3/5)

Review from influenster.com
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Aug 15, 2021
ducky17
1 out of 5 stars review

Can't believe they call this exfoliating

I purchased this about a week ago and have been using it ever since. The microscopic exfoliating beads, you can barely see and can only feel when you put the product on you fingers and rub them together. Even then you barely feel them. I'm not into harsh scrubs, but if you can't feel it at all, it won't remove anything either. It so far hasn't been successful at removing any of the dead skin from my face, I have to use other products. The hydro boost part, I'm 35 so my skin is plump enough at my age, that it won't make a difference. I use moisturizer after, because this cleanser is extremely drying(makes my face look chalky). Wish I could get a refund......

Review from neutrogena.com
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reply from CS

We appreciate you sharing your experience with us and would love to hear more! Please call us at 800-582-4048 M-F 9 am-5:30 pm ET so we can help! Thank you.

Jun 8, 2017
ginapm885
4 out of 5 stars review

Gentle & effective exfoliating cleanser

[This review was collected as part of a promotion.] The cleanser was not as rough as I expected it to be texture-wise. The exfoliating beads were not rough and were gentle on my skin. The smell was refreshing and reminded me of a clean, fresh day of swimming in a pool. My skin felt smoother and very clean after use.

Review from Home Tester Club
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Jun 11, 2017
jiabiswas3
5 out of 5 stars review

Love my skin after using it

[This review was collected as part of a promotion.] I really liked the Hydro boost exfoliating cleanser, it cleans the skin well and at the same time removes dry skin very efficiently. I had a flaky line by the crease of my nose and since I started using this cleanser I do not see the dry skin around my nose anymore. After I wash off my face my skin feel smooth and soft, I always moisturize later to avoid my skin from drying out too much. I would surely be buying the exfoliating cleanser by Neutrogena again. I received a sample product to try and test in exchange for my unbiased and honest review.

Review from Home Tester Club
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Nov 13, 2019
Brooke21
2 out of 5 stars review

Hurts my Skin

I just ran out of my old cleanser and decided to try a new one, so I bought this one. The first time I used it, it hurt my skin and felt too harsh, I thought that I had to get used to it and when I used it the second day it still hurt my skin, it felt like a scratching feeling on my skin and kinda burned after I rinsed it off, kinda sad, I was excited about this product.

Review from neutrogena.com
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reply from Customer Care

We're sorry to hear about this, and we hope you're feeling better! We'd like to learn more about this, so please call us at 1-800-582-4048 between 9 AM & 5:30 PM ET, Mon-Fri. When you call, let our beauty expert know your reviewer name so we can find your information. Can't wait to talk!

Jun 13, 2017
BCar891
4 out of 5 stars review

Neutrogena left my skin clean

[This review was collected as part of a promotion.] I have combination dry-oily skin, so it van be a challenge trying to find the right skincare for me. I was really happy to see, how well it cleans without drying my skin in the process. It was gentle, yet really effective at getting deep down in my pores. It was pretty creamy coming out of the tube, and hand a light scent to it. I definitely will buy this, when I buy face wash next time. I think Neutrogena is a, leader in advancing skincare products.

Review from Home Tester Club
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Jul 4, 2018
emily008
5 out of 5 stars review

I love this

I only bought this 2 days ago, and I’m already in love. I’ve been using the Hydro Boost moisturizer in the jar for a very long time and it is the only moisturizer I will ever use. I wanted to try a cleanser in the Hydro Boost line to go with the moisturizer and I’m so happh I did. Having oily skin and breakout prone skin, I was hesitant to use products that hydrate your skin because of my skin type, but this stuff is so gentle and even with oily skin hydration is the key to keep oil under control. It doesn’t dry my skin out, it feels so clean and fresh. I love the combo of this exfoliating cleanser and their Hydro Boost gel moisturizer!

Review from neutrogena.com
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