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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars
1,216 ratings1,093 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (208)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)
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Showing 211-220 of 1,093 reviews
Dec 29, 2018
Reviewer name: Jehan
1 out of 5 stars
1 out of 5 stars review

damaged my skin

Beware: I used this product 4 times last week. the last time i used it my face turned bright red. a few hours later my skin is cracked, peeling, and it hurts. this product is PURE GARBAGE. it says its for everyday use. A week later my skin is still rough and dry to the touch, cracking, but doesnt hurt as much. This is my face I'm talking about. I will never use this, I do not recommend it. I had normal skin prior to using it, sometimes oily, but sometimes a little dry. DO NOT USE THIS. IT WILL RUIN YOUR SKIN. there is nothing good about this product. the texture of my skin has totally changed around my chin and lower cheeks thanks to this garbage.

Review from neutrogena.com
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reply from Consumer Care

Hi there, thanks for taking the time to write us a review. We wouldn't expect this to happen while using our products, so we'd like to learn more about your experience and see how we can help! When you have a chance, please give us a call at 1-800-582-4048. We're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

Feb 13, 2021
Reviewer name: Mona868
5 out of 5 stars
5 out of 5 stars review

My skin immediately after was soft!

I bought this yesterday and OMG I am in love! I was skeptical because I've been breaking out recently after using another product. With the harsh dry season in my country, I definitely needed a product that both cleaned and hydrated my skin and this one does just that. My face has never felt this clean, yet not dried out before. This product does exactly what it says it does. I'm in love. Btw, I have oily skin and waking up this morning, I've noticed a reduction in the amount of oil my skin usually produces overnight. I didn't buy this for oil control but if it does that too, I won't ever stop using it.

Review from neutrogena.com
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Jun 12, 2017
Reviewer name: Cordell42
4 out of 5 stars
4 out of 5 stars review

Gentle but effective

[This review was collected as part of a promotion.] This cleanser works really well without being overly harsh. It doesn't foam and kinda maintains the gel consistency throughout using it and so it takes a bit more work than others I have tried. The grit is very small so it doesn't leave my skin feeling scratched or sore. I also feel like my skin is well hydrated after using this cleanser so I don't moisturize as much before bed. This has been added to my cleanser rotation.

Review from Home Tester Club
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Jan 10, 2020
Reviewer name: darlenew9
4 out of 5 stars
4 out of 5 stars review

I really like this product a lot and would recommend you giving it a try if you haven’t done so already. It has a pleasant light France and it very lightly exfoliates the skin it’s not at all abrasive. It leaves the skin feeling soft. And isn’t hasn’t caused me any breakouts like some face wash products tend to do.

Review from neutrogena.com
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Mar 30, 2024
Reviewer name: ellej13
1 out of 5 stars
1 out of 5 stars review

just no

I bought this thinking it was the hydro boost gel cleanser but this is the “exfoliating gel cleanser” instead of being the smooth and a little bit of foam consistency like the gel cleanser it had the little beads in it. It was rough on my skin and gave me sty’s in my eye. No thank you. I had no idea how I was getting them till I realized it was from this.

Review from influenster.com
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reply from Neutrogena

Hey there! We're super sorry to hear about this. We'd love to know more. When you can please give us a call at 1-800-582-4048 Monday - Friday 9:00am-5:30pm ET. Chat soon!

Aug 6, 2018
Reviewer name: kimn486e
4 out of 5 stars
4 out of 5 stars review

I think Neutragena Hydro Boost Exfoliating Cleanser is a good product. This exfoliator has beads that’s a good size & not too many so it’s gentle on the skin. This cleanser is a light gel. The bottle is squeezable & easy to dispense. I love that this product is soap free, paraban free, & noncomedogenic. It won’t clog your pores. It’s was very effective at removing dirt & the oils in my t-zone. It left my skin feeling clean, INCREDIBLY soft, & refreshed! I LOVE the scent!! It’s light & fresh. After using Neutragena Hydro Boost Exfoliating Cleanser, I would use a toner then a light moisturizer. This creates a smooth clean surface to put on my foundation flawlessly. [product:neutrogena-hydro-boost-exfoliating-cleanser-5oz]

Review from neutrogena.com
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Jan 5, 2019
Reviewer name: velocimeagan
4 out of 5 stars
4 out of 5 stars review

I really enjoy the Hydro Boost line from Neutrogena. This exfoliating face scrub is gentle enough to use every day. It's vital part of my weekly skin care routine. It's a must. It doesn't leave my skin feeling tighter or dry after cleansing. I do actually think that it is very moisturizing and that's hard to find for me. My skin is always usually left even drier than before with scrubs but not this one. Keep up the good job Neutrogena!

Review from neutrogena.com
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Jun 3, 2025
Reviewer name: BelleD
4 out of 5 stars
4 out of 5 stars review

Works well

Recently been using this gel cleanser. My hubby is loving this product. It smells good and it will make you feel so fresh. As for the breakout, my hubby and I doesn't experience any. It may make your skin a bit dry (well for me ) so l make sure to use moisturizer every after use. This is one of hubby's holy grail. Eye catching packaging with their blue aesthetic

Review from influenster.com
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Mar 12, 2019
Reviewer name: Robin23
1 out of 5 stars
1 out of 5 stars review

Had such high hopes for this & am so disappointed

I bought this product a week ago. I love the smell and I used it for a few days. I loved how the little beads made it feel like it was really cleaning well, but my skin is now red, itchy, chapped, and bags under my eyes and very dry and stings when I put on the Neutrogena day or night creams. I had such high hopes for my aging skin and am so disappointed. :(

Review from neutrogena.com
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reply from Company Service

We want to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We look forward to speaking with you.

Apr 15, 2020
Reviewer name: isabellap96
5 out of 5 stars
5 out of 5 stars review

this product has changed my life and my skin! it smells SO GOOD and feels incredible. i’ve got combination skin and i feel like it’s a perfect daily cleanse and it very gently exfoliates so it’s a very soothing wash. i look forward to using it every day!!

Review from neutrogena.com
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