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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars
1,217 ratings1,094 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (209)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)

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Showing 201-210 of 1,094 reviews
Jan 3, 2019
Reviewer name: baylee93
1 out of 5 stars
1 out of 5 stars review

Super dry skin

I was looking for a product that would cleanse my face and also moisturize my face since it seems so dry this time of the year. I have the neutrogena hydro boost water gel and love it so thought this product would be perfect. Boy was I wrong! I have been using this product for a week now. When I first get done cleansing my face it feels super clean and refreshed until I look in the mirror. The first time I used it I thought my water was too hot because my face was red when I got out of the shower (thank goodness it went away shortly after) but when I looked closer I noticed my whole face especially around my nose and my forehead is peeling. I have to put a lot of the water gel on to try and moisturize it but that is only temporary. I have never used something this bad such a shame.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Company Services

We're very sorry to hear this and want to help. Give us a call at 1-800-582-4048. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We hope to speak with you soon!

Sep 28, 2017
Reviewer name: Chelsea95
1 out of 5 stars
1 out of 5 stars review

I had an allergic reaction

I bought this product and I was super happy because it claims to be hydrating so I tried it once and I felt the moisture on my skin, but when I tried it the second time I noticed my skin looked patchy and my under eye area was swelling a little bit after that my skin felt rough and looked dry, I guess I was allergic to one of the ingredients so sad because I wanted this product to work for me, but now it's sitting on the corner of my bathroom and I am afraid to give it to someone.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Company Service

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.

Oct 11, 2018
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

I really like this cleanser. It is not too gritty which is nice and it smells really good. I feel like my skin feels hydrated and soft instead of tight and dry when I get out of the shower so I guess you can say it lives up to its claims. Would probably purchase again!

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
Jul 18, 2020
Reviewer name: bekahs9
4 out of 5 stars
4 out of 5 stars review

Simple, hydrating smooth cleanser. It isn’t too harsh on my sensitive skin. I normally pair it with the hydro boost gel moisturizer. It’s a good value for the price. I def recommend for anyone who wants a good quality product on a budget. [brand:neutrogena]

Review from neutrogena.com
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Apr 19, 2018
Reviewer name: Jasminem95
3 out of 5 stars
3 out of 5 stars review

Irritated skin

I have been using Neutrogena products over 4 years and have loved every single one! It is truly and honestly amazing! So decided to try their new Hydro Boost, the first night I tried it I got out the shower and my cheek bone and nose area were red and also hurt it felt like a really bad sunburn so tried it again the next day but had the same result so wasn't to satisfied about that but it's the only product I have ever had an issue with every other product has been amazing!

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Customer Service

We are so glad you love so many of our products and we would like to learn why this one missed the mark. Give us a call at 1-800-582-4048 Mon-Fri, 9am-530pm ET. We hope to hear from you soon!

Mar 31, 2020
Reviewer name: _theycallmecc_
5 out of 5 stars
5 out of 5 stars review

Love Love Love this product! My Favorite! Part of my daily routine. I've definitely seen results & it works. The consistency is a lil thick but a little goes far with this. Affordable & well worth it. Definitely buy again. Lasts awhile. Highly Recommend.

Review from neutrogena.com
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Jun 4, 2019
Reviewer name: Sierra658
2 out of 5 stars
2 out of 5 stars review

Sensitive Skin

I have sensitive skin and needed a good exfoliating product, but this is not it. This felt like it tore my skin and left it feeling extremely irritated and red. I will not be using this product again, but will give it to family members with less sensitive skin. Hopefully it works better for them.

Review from neutrogena.com
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reply from Consumer Care

Oh no! We're so sorry that you had a reaction to our cleanser. We'd like to learn more about your experience and ask that you call 1-800-582-4048 when you have a chance. We're available M-F 9am-5:30pm ET. When you can be sure to share your reviewer name with our specialist so they can pull up your case. Thanks for letting us know.

Jun 16, 2017
Reviewer name: Reese60601
4 out of 5 stars
4 out of 5 stars review

A great facial cleansing product

[This review was collected as part of a promotion.] Neutrogena Hydro Boost Exfoliating Cleanser is an exceptional product. It does a good job removing dirt and oil and also leaves my skin hydrated and refreshed. I would recommend it to anyone who needs an everyday facial cleanser that goes a step further.

Review from Home Tester Club
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Jun 16, 2017
Reviewer name: Edjona109
4 out of 5 stars
4 out of 5 stars review

Great product from Neutrogena

[This review was collected as part of a promotion.] I really like the look and colors of the bottle. It's very easy for the product to come out. I love how it's so thick that it is not slipping and falling all over my sink and tub. I enjoyed the scent of it, very soft but smells clean. It makes my skin very soft and feeling fresh. Great product from Neutrogena.

Review from Home Tester Club
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Jun 13, 2017
Reviewer name: seejulesgo2
5 out of 5 stars
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] I loved this cleanser. It made my skin soft and smooth without being too abrasive. It had a pleasant fragrance that wasn't overpowering. I was sure to wear sunscreen after using it,so I would recommend the same for others using this product, since that is included in the instructions. Overall, I would give Neutrogena Hydro Boost Exfoliating Cleanser 2 thumbs up.

Review from Home Tester Club
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