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Customer reviews for Cuisinart Burr Grind & Brew 12-Cup Coffeemaker for
Cuisinart Burr Grind & Brew 12-Cup Coffeemaker
4 out of 5 stars
stars
378 ratings376 reviews
  1. 5 stars54% (205)
  2. 4 stars20% (74)
  3. 3 stars11% (40)
  4. 2 stars6% (24)
  5. 1 star9% (35)

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Showing 81-90 of 376 reviews
Apr 4, 2023
Reviewer name: Fred P
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Makes coffee, but......

This machine grinds beans and makes coffee but the grind texture is very coarse and not adjustable, so the coffee is not great.....if you want to get the most flavor from your expensive coffee beans, grind the beans yourself and use a less expensive coffeemaker.

Review from cuisinart.com
Helpful?2QCMLB42ADC817874518193
Feb 7, 2022
Reviewer name: Bill R
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Difficult to pour water into the coffee maker.

We have had a Burr Grind & Brew 12-cup Coffee maker for several years. When the first one died we got another. This is our third. We really liked the 2 previous ones in spite of the difficulties with pouring from the insulated curafe. The new glass curafe is easier to pour from but it is difficult to get the water into the reservoir. The water has to be poured from the curafe over the open lid to the reservoir. This is difficult. The water cannot be poured from the side because of the overflow hole. the water splashes out of the hole. If there was a guard over the hole it would be possible to pour from the side greatly improving the use of the machine. I do like the fact that the grinder does not have to be opened for cleaning. In general it works very well. Cuisinart could make an insert to divert the water away from the overflow hole and send it to all customers who have bought this coffee maker.

Review from cuisinart.com
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Nov 29, 2022
Reviewer name: Ignoto
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Generally Quite Happy

I was sent this machine by the manufacturer after my first one broke down after a year's daily use. I must say that Cuisinart honored the warranty promptly and without any resistance. It's a good machine. The only suggestion I can make for future models is to install a window into the water reservoir on both sides of the coffee maker. I have the window side against a wall so it's useless to me.

Review from cuisinart.com
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Jun 6, 2023
Reviewer name: Paisley56
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Ok not great.

This machine is ok not great due to the fact that if you add a paper filter to the grounds basket the coffee will overflow and spill on the counter as well as grounds mixing in with liquid coffee. Absolutely a messy situation. I prefer paper to reduce the sediment. It is more noisy than my older grind n brew. Makes a decent coffee if you use the mesh filter but there will be thick black sediment at the bottom of every cup.

Review from cuisinart.com
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Mar 24, 2022
Reviewer name: 2BeachBums
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

An effecient morning time saver

Have had our Burr Grind and Brew about 2 weeks. Took 3 pots to get the strength level adjusted to our liking--BOLD is extremely bold! And don't have it "grind" until after the alarm goes off--it's loud. Now, we love it. Would recommend the convenience of Burr Grind & Brew

Review from cuisinart.com
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Feb 21, 2024
Reviewer name: Dario J
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not what we expected from a Cuisinart

This coffee maker had all the features we were looking for in a replacement coffee maker. Unfortunately, it fell short. The things we found disappointing were. 1: it grinder a full basket of beans when only 4 cups were selected. 2: it overflowed during brewing on 2 to 3 occasions within the first week of owning the coffee maker.

Review from cuisinart.com
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Jun 19, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Coffee Maker

We had an older grind and brew Cuisinart that worked well, but after 10+ years the grind system began to get intermittent. We liked it enough to upgrade to the latest version. We loved the thermal carafe of the older model, but the new model keeps the glass carafe and coffee hot for up to 4 hours without making the coffee taste burned. With the dual adjustments of strength and number of cups, you can find your perfect cup of coffee within a few brews. We highly recommend this coffee maker.

Review from cuisinart.com
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Dec 16, 2023
Reviewer name: cozyjoe
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

MINUS 5 STARS!

Horrible. Even at 10 cups it overflows leaving leaking mess all over the counter. Sediment and grounds everywhere. EXTREMELY hard to close. I have owned a few DGB-800's and have NEVER had the problems like I experienced with this recent iteration. Returned to store. Won't buy another

Review from cuisinart.com
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Aug 22, 2023
Reviewer name: k.c.b.
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not like DGBs used to be...

I have been a long time owner of Cuisinart Grind & Brew coffee makers. I absolutely loved my DGB-900BC. Sure it had some occasional grinder blocked up issues, but if you kept it reasonable clean, it made consistently great coffee. My first DGB-800 was a disaster from the start, but turned out to be defective out of the box. I struggled with coffee all over the counter top, frequent cleaning cycled that never really finished, clock that gained several minuted every day, and finally repeated grind cycles that never brewed any coffee. I could only brew in the pre-ground mode. Customer Service was very helpful and promptly replacing the unit with one that is working much better, but still keeps terrible time. The carafe does periodically dribble on the counter on the first cup poured in the morning, but other than that is makes OK coffee. If I set the grind setting to 12 with a full pot of water, it seems to grind way too much coffee and has water and grounds all over. By reducing grind to 6 or 8 I get a pretty consistent, messless, operation with few grinds in the bottom of the pot. While I was initially impressed with the several improvements with this newer model, I do have concerns about grinder cleaning in the long term as there is no apparent way to access the grinder mechanism. The descaling clean cycle seems to work well, but I think its asking to be cleaned too often, considering I have a water softener removing minerals from the water.

Review from cuisinart.com
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Jan 2, 2022
Reviewer name: Dafna
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Warranty is not a convenient process

Product leaked after a short period of time. This is our 4th grind and brew. Waiting for a replacement unit since it is still under warranty. Unfortunately they are not sending until I cut the cord and send a picture. The unit still works although leaking. We don’t have another machine so it would be nice if we had the replacement before disabling the only machine we have. :(

Review from cuisinart.com
Helpful?2QCMLB42ADC817874518193