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Customer reviews for Cuisinart Burr Grind & Brew 12-Cup Coffeemaker for
Cuisinart Burr Grind & Brew 12-Cup Coffeemaker
4 out of 5 stars
stars
378 ratings376 reviews
  1. 5 stars54% (205)
  2. 4 stars20% (74)
  3. 3 stars11% (40)
  4. 2 stars6% (24)
  5. 1 star9% (35)

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Showing 61-70 of 376 reviews
Jun 15, 2021
Reviewer name: Jennifer LechugaBerg
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Love the idea…

I love the idea of this model, but the burr grinder is high maintenance and it is hard to make a strong pot of coffee. Additionally, the grinder is very loud and warming is limited to 4 hours without the ability to reheat. Overall, I am very disappointed on the quality of this product. Furthermore Cuisinart support was. It will to stand behind their product since it wasn’t purchased directly from them. This tells me a lot about their products and causes me pausé in considering Cuisinart products on the future.

Review from cuisinart.com
Helpful?2QCMLB42ADC817874518193
Sep 28, 2024
Reviewer name: Chris04976
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Coffee Maker- Grinder, but there are rules..

I read a lot of negative reviews about this machine. I was able to purchase it at a reasonable price, so I did. There is a sequence that must be followed in order for this coffee maker- grinder to work correctly. If you don't follow these steps, you will get an error message. 1. Fill the hopper with coffee beans. 2. Add the amount of water you want per the number of cups. The carafe is awkward for this so I use a liquid measuring cup. 3. Turn the machine on. 4. With the carafe removed open and close the coffee filter holder, using the button on the left-hand side of the machine. 5. Then place the carafe into the machine being sure that it sets flatly and securely on the heating burner. 6. Select the strength, of the coffee you want to brew. 7. Twist the knob to the correct number of cups of coffee you added water for. 8. Press the brew button.

Review from cuisinart.com
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Mar 28, 2024
Reviewer name: TWRW
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not worth it

This does not do a good job of regulating the amount of beans ground for each pot. Thus, the hopper is useless, and we have been relegated to including just the amount of beans needed for one pot each time. Additionally, the pot doesn’t fit great, which can lead to spills when brewing of the pot is not placed just right. Once you get used to those things it works fine.

Review from cuisinart.com
Helpful?2QCMLB42ADC817874518193
reply from Cuisinart

Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team

Apr 9, 2022
Reviewer name: Grandma 13
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New Excellent Design

This is my third Burr Grind & Brew 12 Cup Coffee Maker by Cuisinart. I have enjoyed all of them. The machine is excellently made and the coffee is excellent and it is kept hot ! I have to comment on this redesigned Model, it has excellent features. Not only is the programing more high tec, a bit of a learning curve. More importantly, the new design is much easier to clean the Grinder. This maintenance has to be done often to insure that the Burr grinder is working properly . Also, the basket for the ground coffee has a new design and it too is excellent. I am very happy with my purchase ! I do know that Cuisinart stands behind their products and their Warranty is excellent.

Review from cuisinart.com
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May 21, 2022
Reviewer name: Dcoop
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Who needs Starbucks

This was a replacement for a similar model that I had for over ten years that started leaking for some reason. I love being able to set up my morning coffee with fresh ground beans and have it waiting for me when I get up. This model is even easier to keep clean also, as a coffee snob, I highly recommend it

Review from cuisinart.com
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Apr 19, 2023
Reviewer name: Dude Man
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Makes good coffee...has pro's and cons

Pros: This coffeemaker makes very good coffee. Can use either whole beans, grounds or combo. Can make smaller batches as good as full pot. Cons: Very finnicky setting controls. Clock runs fast...have to keep resetting to correct time. Program mode woks ork, but trying to start earlier than planned is cumbersome. Sometime grinds beans twice when starting manually...makes coffee too strong, plugs basket. All in all...good coffee taste is worth bit of trouble, but there may be better choices out there.

Review from cuisinart.com
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Oct 31, 2023
Reviewer name: V.M.M.
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Functional but not a long term solution

Efficient and convenient but not high quality materials. Too much plastic. The bean caddy for the grinder is too small (IMHO). The carafe should be insulated rather than thin glass. Not worth the investment. Should have stuck with my old percolator or Bialetti Moka.

Review from cuisinart.com
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Feb 6, 2023
Reviewer name: Nana G
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this coffeemaker!

Love this machine. We buy whole coffee beans and wake up to fresh ground coffee in the morning. This model is easy to clean and fill. We always use the gold filter basket. I think the paper ones don't drain through fast enough as we would get some grounds in the pot.

Review from cuisinart.com
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Feb 7, 2024
Reviewer name: Joey SD
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Coffee is weak, but I like having the hopper :-(

Unfortunately the coffee brews pretty weak. I use the strongest setting, but I think the issue is the grind is very coarse - so it fills up the filter with the right amount, but just not a fine enough grind for my taste. I had another version before that was a little better. I solve this by just brewing a smaller amount of water, but unfortunately that means I can't get a full pot with full strength, and then it's a little inefficient on the usage of the beans.

Review from cuisinart.com
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May 27, 2023
Reviewer name: Longview, TX
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Happy with product

Enjoy the all in one grind and brew. Only negative for me is don’t like the how you put the beans in. Never know how much is in there. And I like to try different coffees. So then I am grinding them separately. Defends the whole process of the maker.

Review from cuisinart.com
Helpful?2QCMLB42ADC817874518193