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Customer reviews for Cuisinart Burr Grind & Brew 12-Cup Coffeemaker for
Cuisinart Burr Grind & Brew 12-Cup Coffeemaker
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Showing 31-40 of 373 reviews
Aug 15, 2025
dorli
1 out of 5 stars review

Verified Purchase

Poor quality

This coffee maker never worked correctly. It ground the same amount of beans whether we were brewing 4 or 10 cups. This was our third coffeemaker ,same model and we have had issues with all of them. We are moving on.

Review from cuisinart.com
Helpful?2QCMLB42ADC817874518193
reply from cuisinart

Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.

Jun 11, 2025
Wm50
5 out of 5 stars review

Verified Purchase

Updated replacement

This unit is to replace an old one. Love the 12 cup with timer and burr grinder. Nothing like waking up to freshly ground, freshly brewed coffee. Just the best.

Review from cuisinart.com
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Aug 9, 2025
Gman2
5 out of 5 stars review

Verified Purchase

Great so far

So far, the coffee maker has been great and actually a little easier than the previous model I replaced with this unit. I needed to adjust to the new electronics and setting, but not a big deal. Sometimes newer is better.

Review from cuisinart.com
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Apr 10, 2025
Mark21
5 out of 5 stars review

Verified Purchase

Great coffee machine

Very good product. Great tasting coffee. Easy to use; except one finicky behavior. If you grind the coffee the night before (which I do so the loud grinding won’t wake the wife up in the morning) then start the coffee in the morning with no grind, it typically won’t start. Simple fix is to hit the button on the side to open the filter holder, then close it, it will then start.

Review from cuisinart.com
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Apr 6, 2025
CoffeeRuss
5 out of 5 stars review

Verified Purchase

Great coffee, just a little messy

This coffee maker makes the best coffee. The burr grinder is superior to the blade style grinders. This is my second time ordering this model. The first has been working for about 5 years and still does, I just needed a new coffee maker for my second home. There are a couple of flaws with the product. If you forget a filter or try to use a paper and the wire filter, the grounds will get into the pour stop valve and make the coffee overflow and make a mess. There is also rarely a time when the maker doesn’t make a little bit of a mess with grounds getting out. Also, after a while (every year or so), you may notice fewer grounds and weaker coffee. The grinder tends to deposit some grounds into the bean feeder area above the grinder that slows the flow of the beans. There is a guard above this that makes it difficult to access. You can, however, reach the blockage with a skewer with a kink in it. You can also see the area using your phone camera once you find just the right position. Regardless of these issues, I would order one of these again. Based on messiness, I would deduct a star or two, however, the flavor is just so good, that it deserves the full five stars.

Review from cuisinart.com
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Feb 27, 2025
Every
1 out of 5 stars review

Verified Purchase

Why change a good thing?

After using for about 5 days starting making weak coffee. The strength setting was the same, same beans , same amount of water. Now just making 10 cups of water with 12 cups setting on machine. We had the discontinued dgb900 with insulated carafe for years that made perfect coffee. Hate they changed it …

Review from cuisinart.com
Helpful?2QCMLB42ADC817874518193
reply from Cuisinart

Hello- Thank you for taking the time to share your review with us about your Cuisinart item. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.

Feb 11, 2025
Sam .
5 out of 5 stars review

Verified Purchase

awesome coffeemaker!

I love this coffeemaker! I had the previous model for almost 20 years till it finally gave out. improved features on this newer model made it an easy choice to purchase, and I am not disappointed at all. there is nothing like having fresh ground coffee in the morning.. or evening. or anytime for that matter. just get some good quality beans, locally roasted if possible and you will never be disappointed in your coffee!

Review from cuisinart.com
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Apr 9, 2025
Golfguy
4 out of 5 stars review

Verified Purchase

Good coffee maker with lid issues

Purchased as a replacement for similar Cuisinart coffee maker with stainless carafe. Replaced due to a problem with the lid/pour spout. Leaked badly and got tired of fooling with it. This coffee maker is identical except for this one has the glass carafe and is 12 cups rather than 10. The good is it grinds and brews nicely. The bad is this lid will not snap in place, thus you have to hold it with your thumb so it does not fall off while pouring. Unlikely to purchase another Cuisinart. Quality Control is not to acceptable standards and I do not want to go through more aggravation like I did with the last problem. Have not had long enough to attest to longevity.

Review from cuisinart.com
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Apr 11, 2025
Tad01
5 out of 5 stars review

Verified Purchase

Excellent! Very well engineered!

This is the 4th Cuisinart Burr Grind & Brew that we have purchased. The first one, almost 20 years ago, was Excellent, so about 5 years later we replace it with a new one. I was better than the first! The third one was better than the second! And this one is way better than the third! I do not see how they could make this any better, but my guess is that in 5 years it will be and we will buy another one!

Review from cuisinart.com
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Feb 7, 2025
Idaho Java Lover
3 out of 5 stars review

Verified Purchase

Great coffee, questionable quality control.

I love the ease and taste of the coffee. My criticism is that the carafe leaks from the black collar onto the counter. Also I noticed the clock had changed auto brew by an hour...turns out the clock gains two minutes over each 24 hour period. I'm hoping this is just a fluke and not a pervasive issue. I will contact customer service tomorrow so let's see how Cuisinart stands behind their products, I've always held them in a positive light. 🤞

Review from cuisinart.com
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