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Customer reviews for Cuisinart Burr Grind & Brew 12-Cup Coffeemaker for
Cuisinart Burr Grind & Brew 12-Cup Coffeemaker
4 out of 5 stars
stars
378 ratings376 reviews
  1. 5 stars54% (205)
  2. 4 stars20% (74)
  3. 3 stars11% (40)
  4. 2 stars6% (24)
  5. 1 star9% (35)

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Showing 21-30 of 376 reviews
Apr 10, 2025
Reviewer name: Mark21
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great coffee machine

Very good product. Great tasting coffee. Easy to use; except one finicky behavior. If you grind the coffee the night before (which I do so the loud grinding won’t wake the wife up in the morning) then start the coffee in the morning with no grind, it typically won’t start. Simple fix is to hit the button on the side to open the filter holder, then close it, it will then start.

Review from cuisinart.com
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Apr 2, 2025
Reviewer name: DGCS
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Easy to program. Easy to clean

This coffee maker is easy to program and easy to clean. I love the ability to fill coffee bean reservoir about once a week rather than adding coffee beans daily as with some of the cheaper grind and brew coffee makers. A larger coffee bean reservoir would be nice. A reheat button which would allow one to just turn on the heating plate without brewing a new pot of coffee would be a great plus. Even better would be the ability to program the number of cups of coffee one wants and it would only pull that much water from the water reservoir. But that would require reengineering the way the hot plate and the water reservoir are connected internally. Overall it is a good coffee maker for the price. My last grind and brew coffee maker (different brand) lasted a month beyond the factory warranty. I'm hopeful that this one will do better.

Review from cuisinart.com
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Apr 5, 2025
Reviewer name: John62
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic to wake up to a delicious cup 'o joe

I received this as a (requested) gift. It's been about 3 weeks now and I'm very happy with it. Simple to use and the resulting coffee is great! Cleanup is easy, pretty much as any other coffee maker is. I do use the supplied gold filter to gain as much flavor as possible. For folks that use paper filters, try the gold mesh filter and you'll be surprised how much flavor the paper filters remove. Point is, paper is easier cleanup but the gold filter is worth the extra cleaning effort. Bean grinding sound is like any other bean grinder, fairly noisy. It functions well, grinding exactly what's needed for the specified number of cups. I experimented with the strength setting, just for comparison purposes and there is a noticeable difference between settings. While I can't predict the service life of this coffee maker, it appears to be well made and I expect it to last for a long time.

Review from cuisinart.com
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Mar 20, 2025
Reviewer name: marv214
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not a gem

I replaced a different brand and went with a more economical option … mistake. The brewing basket has a tendency to overfill and then overflow, creating a mess. Even though the carafe is big enough for twelve cups you can really only brew six cups at a time. A mistake that I am stuck with.

Review from cuisinart.com
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Feb 22, 2025
Reviewer name: Emmadug
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Don't do it!

I have tried multiple times now to brew a pot of coffee without spilling water outside the reservoir, but this design is terrible. The water is poured into the back, so the entire machine has to be pulled towards the edge of the counter to reach it. The reservoir is shaped like an afterthought wrapped around the back of the machine, with its widest point being no more than an inch wide at the corners. There is no way to pour a pot of water into that small opening without it running down the side or missing it all together. The Coffee bean hopper cannot be cleaned out, and barely holds more than enough for 12 cups. The lid to the pot itself is too wide of a spout or isn't snapping shut properly, so it either pours too much or too little. Terrible design.

Review from cuisinart.com
Helpful?2QCMLB42ADC817874518193
reply from Cuisinart

Hello- Thank you for taking the time to share your review with us about your Cuisinart item. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.

May 29, 2025
Reviewer name: Carrie1890
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Some better features, but some not

I bought this to replace our original which lasted about 12 years. The new one arrived with a slight crack in the plastic housing on the right front side (pretty weak housing design caused I think by a decorative "crease" on the sides of the machine?) which hasn't so far affected the performance. The coffee pot is larger than the old one and is a little unwieldy to handle, plus it has a tendency to leak a little at the edges of the spout. Also, you have to make sure the pot is pushed all the way in, because it may feel like it's in place, but it isn't. On the plus side, the new one has integrated the filter basket and filter basket cover, so there's one less piece to mess with. Also a plus - the redesigned coffee hopper is much better at ensuring the coffee flows towards the grinder. It still makes a very good cup of coffee, so we'll keep it.

Review from cuisinart.com
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May 14, 2025
Reviewer name: Brian516
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New and Improved

[This review was collected as part of a promotion.] This was a replacement for a Burr Grind and Brew that I purchased six years ago. I like how this model has less parts to clean and the simplified, user-friendly controls. The digital readout could be brighter.

Review from cuisinart.com
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Apr 11, 2025
Reviewer name: Tad01
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent! Very well engineered!

This is the 4th Cuisinart Burr Grind & Brew that we have purchased. The first one, almost 20 years ago, was Excellent, so about 5 years later we replace it with a new one. I was better than the first! The third one was better than the second! And this one is way better than the third! I do not see how they could make this any better, but my guess is that in 5 years it will be and we will buy another one!

Review from cuisinart.com
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Mar 28, 2025
Reviewer name: Hazy
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Ccuisinart model DGB-800

I bought this Cuisinart on March 14, 2025 just 2 weeks ago to replace my other Cuisinart that had an electrical malfunction. I can't say that I'm happy with it..no matter what I do the coffee is weak. I prefer my older model that I could control the amount of beans and grind.

Review from cuisinart.com
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Feb 1, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cuisinart Coffee Maker

This has to be one of the best coffee makers I have ever had by Cuisinart. This is replacing a unit from the same company that broke down after 8 years. This new one is excellent, and the burr grinder is excellent at providing me with fresh tasting coffee every day! Wonderful tasting coffee and easy to use controls. I absolutely love this new Cuisinart Coffee Maker!!

Review from cuisinart.com
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