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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll
4.5 out of 5 stars
stars
6,819 ratings5,064 reviews
  1. 5 stars78% (5,322)
  2. 4 stars11% (741)
  3. 3 stars4% (244)
  4. 2 stars3% (172)
  5. 1 star5% (340)

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Showing 441-450 of 5,064 reviews
May 29, 2014
MNLoyal
2 out of 5 stars review

narrow rolls

We've purchased your Mega Roll Soft 16 pack since it came out. I but 6-8 packages at a time. Everytime I buy a new group, the rolls get narrower. Pretty soon I'll just buy dental floss. It's gone down in width by over an 1" in under a year. Is this continuing? Should I start looking for dental floss in mega rolls or other brands of toilet tissue?

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from CM

Thanks for the honest feedback. We're sorry to hear that you were recently disappointed. We hope you'll find that while we have made some changes to the rolls, we also invested in the product to bring you a better bathroom experience. Thanks for taking the time to review us and for the support, we appreciate it!

Oct 1, 2016
GroceryShopperInFlorida
5 out of 5 stars review

Best toilet paper you can buy.

I have tried several toilet paper brands: Quilted Northern Ultra Plush 3 ply, White Cloud 3 ply, and several others. None of them were as soft as they advertised. I decided to buy Charmin Ultra Soft and see if it was different from the other brands I previously tried. It is very soft like advertised. It is now my favorite brand of toilet paper. I always buy Charmin Ultra Soft now. I always buy it in the Mega Roll pack since I do not have much storage space in my bathroom.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Mar 9, 2014
SME6
3 out of 5 stars review

Changes to product lowered the quality

I liked your Ultra Soft product a lot. It was going to be the TP in my home from that point on. In the Fall of 2013, you made some changes for the worse...1) the roll was shrunk significantly, at least a 1/2 inch. 2) you changed the texture from smooth to a pattern. 3) The new rolls are shredded and uneven on the sides. 4) The rolls are crushed a bit and have to be reshapped to roll properly. 5) And, the price is the same as the previous version. Overall, new product=poor quality. I agree with others- next time please make a price adjustment and explain why. Also, I noticed any response from your company to these comments stopped in August of last year. It's unfortunate you don't respond to these complaints. I will start trying competitor products to find a new TP for the house.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jan 19, 2015
cartersmommy14
5 out of 5 stars review

Charmin Ultra Soft

[This review was collected as part of a promotion.] I received a pack of Charmin Ultrasoft to try and it is great! It is just the right balance between soft and strong. Other brands are either rough or tear so easy but not this one. This is a great product that I would recommend to everyone.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jul 26, 2020
David50
2 out of 5 stars review

Doesn’t roll in dispenser

Breaks when I try to dispense tissue. Tried to get FREEE ROLL EXTENDER noted on package but website makes no mention of it after trying to find it.Without it the product is frustrating to use and results in a lot of waste. Thusly not a good value as first part of roll gets wasted.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Charmin

We want you to dispense with ease, David, so we're sorry to hear this. Good news the free Roll Extender is under the "About" tab, then select "guarantees", then it'll be under the "Request a Charmin Roll Extender". Just be sure to click on the "Request Now" button, and input your information. We can also help with this along with help finding a size you may enjoy, so give us a call at (800) 777-1410 when you're ready.

Feb 3, 2015
trtlx2
3 out of 5 stars review

trtlx2 mom

[This review was collected as part of a promotion.] I received the Charmin Ultra Soft a couple weeks ago and at first I was extremely impressed with how soft it was and how it is now safe for septic tank house holds like mine. Then my 5 year old son pointed out something interesting, the roll is skinny. It says it is a jumbo roll and equals 4 rolls per square but my son was correct, the roll is smaller. There is much more room on each side of the roll than my "normal brand". I felt duped and what made it worse was that my 5 year old noticed it first. Yes it's super soft so maybe I will use just for tissue to blow my nose since it is winter because honestly my behind doesn't need something THAT soft.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from CR

Thank you for your feedback! We are sorry you are unhappy with the recent changes. While we have made slight changes to the size of our roll, we feel our changes have only improved the quality of our TP. We will share your feedback with our team.

Jan 14, 2015
Tami0220
5 out of 5 stars review

Soft and Cushy

[This review was collected as part of a promotion.] I love Charmin Ultra Soft. I have used many tissues in the past but continually return to Charmin. I may have to pay a bit more but the quality is totally worth it. The paper is soft yet strong. You have to use less sheets, just like the commercial says! Very little lint and no poke throughs.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jan 29, 2015
m3troball
5 out of 5 stars review

How fluffy is Charmin Ultra Soft?

[This review was collected as part of a promotion.] Charmin Ultra Soft toilet paper is so fluffy and soft it nearly floated out of the package! This toilet paper is so soft and fluffy you almost have to weigh it down to keep it from floating out of the bathroom. Since it is so fluffy and soft Charmin Ultra Soft is very kind to your behind. It so important to have Charmin Ultra Soft when your tummy isn't happy with you. On those days when you are in the bathroom more than you want to be it is nice to have soft, strong Charmin Ultra Soft toilet paper to rely on. Charmin Ultra Soft takes away one of your worries when you have to visit the throne just a little to often.

Review from charmin.com
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Jan 17, 2015
Anonymous
5 out of 5 stars review

huge roll of tp

[This review was collected as part of a promotion.] Just got my package today and as soon as I opened the box I noticed how big the rolls were. I'm impressed with the size hoping it last longer so I don't have to buy tolit paper as much and save some money. I open the pack and felt the paper it feels really soft. Its thick as well so when I went and used the bathroom it got the job done without as much as normal rolls of paper. I'm one to usually use wipes instead of tolit paper because I feel like tp dosent do the job. This roll is different I felt clean without the wipes. Very impressed.

Review from charmin.com
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Jan 25, 2015
hstrong1010
4 out of 5 stars review

charmin ultra soft.

[This review was collected as part of a promotion.] Biggest roll of tissue I've ever seen. Super soft and doesn't take much. Definatly recommend. I didn't even tell my family I switched brands and right off the back my husband made a comment about it.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363