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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll
4.6 out of 5 stars
stars
7,230 ratings5,125 reviews
  1. 5 stars79% (5,678)
  2. 4 stars11% (776)
  3. 3 stars4% (254)
  4. 2 stars2% (174)
  5. 1 star5% (348)

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Showing 1,321-1,330 of 5,125 reviews
Feb 14, 2015
Reviewer name: jajsing
4 out of 5 stars
4 out of 5 stars review

AWESOME TOILET PAPER

[This review was collected as part of a promotion.] I received my rolls and used them right away. It was a little too thick for my holder but I managed to make it work. It was thick, soft and very easy to use. It held up very well when it came to wiping and I really did not get any scratchiness from using it. I would recommend it to anybody as it is good quality toilet paper.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Apr 16, 2024
Reviewer name: CCCBK
1 out of 5 stars
1 out of 5 stars review

Horrible change. No more for me after 40 years‼️

I've been buying Charmin for 40 years. This new change with a scalloped Edge is not soft any longer. Is a piece of junk it's too flat and the texture is horrible again I'm not buying it anymore. What a disappointing change and who asked for it anyway?

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Customer Care

Thank you for taking the time to get in touch with us about your history with Charmin and thoughts with your recent pack of Ultra Soft. Please know, we’re honored to read your message and learn about your experience with our bathroom tissue. Because all our rolls go through many quality checks to ensure they reach you in perfect condition, and because the feel of Ultra Soft hasn’t been changed recently, what you've described is not something we expect. Please know, your happiness is BEARy important to us, and we hope you’ll give us a bit more of your time, by calling us for more help. We’re here Mondays through Fridays, from 9 AM to 6 PM, EST. Give us a jingle at 1 (800) 777-1410.

Feb 25, 2015
Reviewer name: evavillezcas
5 out of 5 stars
5 out of 5 stars review

Charmin is a winner in my book

[This review was collected as part of a promotion.] I had never tried Charmin before and surely never thought that these 4 rolls would last as long as they did. I am a single mother of 7 so we go through toilet paper like water. I was very surprised and happy to see how long it lasted but also that you don't have to use much at all and how cleaner I felt after using Charmin. I have switched our usual brand if you couldn't guess by now and am very happy in doing so and saving $$$$$.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jan 3, 2024
Reviewer name: Nonnie4
3 out of 5 stars
3 out of 5 stars review

Very Disappointed

I would normally have given this product a 5 star review but not with the change you’ve made to it. I seriously can’t understand why you would change something that’s not broken, the tear line? I don’t feel it works any better it’s really hard to tear apart at all and the quality of the paper is not up to par either. I think I’ll have to be looking for a new product, very disappointed because I normally only would buy Charmin.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Customer Care

We always aim to impress you with the consistent quality of Charmin, Nonnie, so we're sorry for any disappointment with our new perforation design. We wouldn't expect this innovation to impact your experience negatively, especially since our products go through so many quality checks to ensure they reach you in perfect condition. We'd like to make this right for you and also gather some information for our Quality Assurance Team. Please give us a call at 1 (800) 777-1410.

Jul 11, 2020
Reviewer name: KimberKat
3 out of 5 stars
3 out of 5 stars review

13047108614

I've used Charmin for years, and couldn't get it for months! Now that it's back fairly regular on the shelves, it's not the same! My toilet paper holder used to only hold 4 rolls of Charmin. Now it holds SIX of the exact same kind I've always purchased! It's nowhere near AS SOFT or big! Honest. This is a plea, not a complaint! Please don't be in such a hurry to keep shelves stocked that you sacrifice the quality! It feels like gas station tp, and I'm sincerely not kidding! Don't skimp on the fluffiness!

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Charmin

We truly appreciate your dedication, so we're very sad to hear this. We assure we're still the same wipe you adore, and we haven't made any changes to our ingredients as go through many quality checks to only give you the best! We'd love to learn more and get you back to the 4 rolls you prefer, so please give your bear friends at call at (800) 777-1410 to make this right!

Sep 28, 2013
Reviewer name: frank
1 out of 5 stars
1 out of 5 stars review

rip off

I have been using this product for quite a while,today I bought fresh supply only to find out that the rolls are at lease 1/2 in smaller with the same amount off sheets and the price is higher,,they say its a mega roll with 4 times more than regular roll..its time people stop buying this product because its a low blow for the consumer,BOYCOTT CHARMAIN UNTIL THEY BRING BACK THE ORIGNAL SIZE ROLL,,i will be monitoring this and have reported this to consumer affairs about this wrong practice..

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Feb 3, 2015
Reviewer name: Volvolady
5 out of 5 stars
5 out of 5 stars review

Family tested and approved

[This review was collected as part of a promotion.] I usually do not change our paper products, I get complaints from the troops. This time, with the shipment received from Charmin Ultra Soft, I got only positive feedback. Everyone has been impressed with the softness and absorbency. I have been impressed with how long these rolls have lasted in comparison to our normal double roll. I was concerned when I felt how soft the tissue is that it would leave lint, I was happy to discover it does not. I give this product a thumbs up and a positive endorsement from a very particular family who is not happy about any kind of change.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jan 22, 2015
Reviewer name: specialklm
5 out of 5 stars
5 out of 5 stars review

The Ultimate Toilet Paper

[This review was collected as part of a promotion.] I was usually a Charmin Basic user and liked it (but had to change rolls too frequently). Upon using my 1st roll of Charmain Ultra Soft from the brand, it barely fit in the wall tp holder - it was such a mega thick roll. But my experience gets much better-- Charmain Ultra Soft is so amazingly soft and thick (it's almost cloth-like). It's extremely gentle and very effective in doing its task. I'm using so much less tp - a pleasure to have a roll last approx. 4x longer. And, I must repeat, how soft and thick it is. It's a winner!! My tush thanks you and my guests think so too (more on that later).

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jul 7, 2017
Reviewer name: alexthecat32
5 out of 5 stars
5 out of 5 stars review

Top of the Line

[This review was collected as part of a promotion.] Out of all the different toilet papers I've used, Charmin Ultra Soft mega has become by far, my absolute favorite. It is so soft to the touch & the mega size rolls have lasted so much longer than a standard roll. If I had to pick my #1, this would be on top for sure.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jan 28, 2015
Reviewer name: kferretti
5 out of 5 stars
5 out of 5 stars review

So Soft and Cushiony!

[This review was collected as part of a promotion.] I like using this tissue because it is kind to your skin. It is definitely soft, and one uses a lot less than a tissue such as Scott's or a store bargain Brand. I was a little concerned that the big rolls might not fit on the toilet tissue holder, but I haven't had a problem with this. I can definitely recommend Charming as a good choice of a tissue to buy.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363