After buying this for my son who just got a house on base in the military and spending two hours putting it together The metal warped and folded like a taco during the season process. We have the stainless 5 burner griddle from five years ago. That has been wonderful, but this one's a piece of crap.

Bought this in store on sale for $338. Amazing so far. Assembly was easy, needing only a phillips head screwdriver. Seasoning took a little bit of time to do it correctly using avocado oil. I've made 2 meals on it so far. Both turned out delicious and cleanup was a breeze. Cover that came with it is nice and fits well.

Looking to buy a griddle, this is the one to purchase. I do so much research when it comes to these types of purchases. I have friends with Traeger and Blackstone griddles. They both like them and say they would buy them again. Both have also had some minor issue with them. I had concerns with the wind blowing out the flame. That has not been an issue even on low. Why I bought this vs others: 5 burners allows for much better heating and temperature control on the griddle. I have cooked pancakes, eggs, stir fry, smash burgers. Each came out flawlessly. For examples burgers on one side and buns on the other. Cabinet is super nice to store cooking utensils, paper towels and hide the propane tank. Illuminates dials are a great look and show the novice cooker what burner is on. Overall: the griddle heats quickly and evenly (used an infrared thermometer). It is so much less expensive than comparable models, by a long shot. The look of the griddle is high end. Assembly was easy and straightforward.

Would’ve been great if I received the correct item. Instead I received a four burner model that they don’t even have available anymore. Customer service has been a joke, I’ve contacted them five times and been disconnected or hung-up on.

I did my research and compared this griddle to the Blackstone. This is way more sturdy and very well built. It fires up instantly, cooks evenly, and cleans up well. I love this griddle especially since I waited and got it on sale!

Terrible customer service..Purchased item today and got it home , after unpacking everything i found out it was missing all the hardware pieces.., i had to repackage everything and bring back to store for a exchanged. just to find out they only had one left and it was damaged..the griddle was very heavy and they showed no consideration on the situation..i got my money back and wont be back there..

10 Stars! Please read before you season your griddle. This griddle is heavy duty and high quality. This has to compare or exceed the quality of a Blackstone. Plan 1-1/2 to 2 hours for a one person assembly but it was not difficult at all. Here's the important part: SEASON PROPERLY and you will be in heaven with this griddle. The instructions however were very minimal for the seasoning process. It merely shows a big glob of oil being spilled and wiped on the griddle. NO! I went out on AI and it walked me through it perfectly. You squirt only a few lines of oil on the surface (couple tsp) then using blue shop towels, spread it over evenly then wipe it down well (almost as if you made a mistake and were wiping the oil off). There should be no puddles or thick oil. Then fire up the griddle and let that oil smoke off. Keep the griddle going full blast until the oil stops smoking. We found this to be roughly 15 minutes. Turn the griddle off, let it cool about 20 minutes and repeat the steps. Oil, wipe off, heat, smoke, turn off. Do this 5 times total. The total amount of oil you use for the whole entire process is maybe a few tablespoons and you'll end up with a black surface (what you want!). That's it. My griddle came out perfectly seasoned and literally nothing sticks. I cook, scrape off, re-oil and it's ready for the next time. The grease/debris catcher tray in the front is pure genius. It takes a 2lb disposable aluminum loaf pan. I bought a pack of 50 for under $15. It makes clean up a breeze and depending on what you are cooking, you don't need to change it every time. I love the full cabinet as well. If you are looking for a high quality griddle, this is it. I rarely write reviews, this one is worthy!

Just got the updated version of this griddle vs previous iterations. Delivery: Amazing delivery!! Handled by Fedex Freight, delivered on time, phone call ahead to advise ETA and phone call when on site too. Packaging: Box is extremely heavy, you need two people or super strength to slide it around. Everything was well packaged and labeled. Every box had the code of what the item was and I love how the screws are in individual bags. So much better than those plastic screw cases that you have to rip the cardboard off the back if you know anything about assembling stuff. Assembly: Instructions are the best I've ever seen. It's a very high quality printed booklet with clear instructions. Tools needed that I used vs the booklet are: 1 x small philips, 1 x large philips, 1 x low torque electric screwdriver if you want to save your wrists. Don't use a drill, too strong. You will need 2 people to lift the griddle top. Probably weighs 100LBS in itself. All the videos you see online of assembly are for older versions. Set aside a good 2HR aside to set this up and make sure next day is garbage day. Lots of plastic and cardboard to throw out. Quality: OUTSTANDING!! All the panels are painted with a matte finish and seems durable. Everything is welded very tight and it's built with heavy gage steel. Doors and panels have hefty weight to them. Lid is double walled which is way better than the competition with just an X brace. Only suggestion I would make is the lid bar is a bit loose. Next time I'd cut a think piece of the cardboard in a circle and make a gasket to tighten it up. No sharp edges and all fasteners have rivnuts / nuts instead of screwing into threaded steel. Final Thoughts: Very, very good alternative to the other brands and I'm not 100% but I think this is made in Thailand instead of China. This griddle gets extremely hot so watch out when seasoning it for the first time. It was so hot that it baked the seasoning and caused the oil to polymerize and create a brown gooey layer. I scraped my top and cleaned up all the polymerized oil, gave it a wipe down with some water and re-seasoned at med-high heat, not full blast. Much better outcome. Some more robust knobs would be better. They are made with very thin plastic and the rubber is pretty much non-existent. Would definitely recommend this griddle over bigger name brands.

I am sure it would have been a good grill and a great Father's Day gift, but Sam's Club decided to cancel the order two days before Father's Day. Another Sam's Club disappointment.

Initial impressions are great! Cooked one meal so far and I'm impressed with the build quality. It's a good bit to assemble but I didn't have any issues. Well packaged and delivery was smooth. At the time of my purchase the description did not mention whether it is set up for propane or natural gas, but it is set up for propane out of the box.