The Wife loves it. Works really well.

Works great and very easy to clean when finished

I thought i was ordering a vaccum it does vacuum so I never used and Sams will not let me return it...

Does amazingly well with filtering out and capturing/releasing dog hair without clogging. The dirty water/ cleaning solution tanks are foolishly small.WHY? If you do large rooms or multiple rooms or a floor of your house it becomes like ground hog day dumping in and cleaning out the dirty tank and filling the solution. it does not last long. we've had ours almost a year and it not won't start when pressing the power button a majority of the time. It has started eventually randomly the last two times but have given up a few times cause it wouldn't start. Returning to Sam's tomorrow but will probably buy another Shark as we do like it overall.

you are ordering model 304, but that is NOT the model you will recieve. recieved midel 234 - asked for a replacment for the one i actually ordered - replacment was also model 234. model 234 provides less features and DO NOT seperate the hair like advertised. you are getting this for cheaper because it is the older model. Sams club is hoping you dont notice that your model numbers are different. what a scam.

As noted by other reviewers the description states this is the EX304 model but the inferior EX234 model is the one they ship out. This model is not a "HairPro" and should not be labelled as such. 3 stars because it was fairly painless to return it after noticing this on the box.

I purchased this does no one realize this leaves soapy residue on your carpets where is a clean water tank rinse option like the Hoover shampooer you spray water and chemicals they are getting rinsed off then you and your pets are walking on it 👎👎👎👎

Okay here's a real review of how great this carpet cleaner is. We have a new puppy who is still working on being house broken. Well the robot vacuum got ahold of one of his accidents when I was not home. Let just say it was a brown mess all over the carpet in extra bedroom. Well needless to say after cleaning it three times now all stains are gone and the carpet looks and smells brand new. This carpet cleaner really does work great. Would recommend to anyone.

I've had several carpet shampooers, but this has been the best, by far. Excellent suction and cleaning. Easy to use and operate. I cleaned my thinner rug that was 9' x11' . It was filthy w/ set in dirt and now looks and smells like new.

I had a Hoover steam cleaner that I bought almost a decade ago when I lived in an apartment that was fully carpeted and I sung the praises of it to everyone I knew. I still have that steam cleaner to this day and I still always felt it did a good job. However, last year I bought a Shark vacuum on instant savings, even though we had a vacuum that I felt did a good job, until I used the Shark and the bin looked as if we hadn't vacuumed in years. After that, I was sold on Shark products and had my sights set on replacing our carpet cleaner. While the price was still pretty steep on Instant Savings, I just knew this thing would blow our current steam cleaner out of the water. And it did! It revived a 4-year-old area rug to as close as brand new as you can get. The pile is fluffy again and there's no dingy tinge to it anymore. The water was almost black, even though we had just steam cleaned it maybe 5 or so months ago, and we do not wear outside shoes in the house nor have pets that go outside or children. I was also disgusted at just how much of our cat's fur it picked up, considering we vacuum every week. It's really getting deep down into the fibers and pulling everything out. It even saved a cream area rug we have in our guest room that my mother destroyed last year by wearing her shoes during a week-long visit. We had steam cleaned it with our Hoover after she left and you could still see the sad grey line running up and down the rug where she regularly walked. This Shark made it disappear and made the rug look good as new. The price is high, yes, but so is the quality. As with every steam cleaner I've ever come across, the tank is frustratingly small. I probably had to empty it at least a dozen times from start to finish on our 8x12 area rug. There's also not an ideal place to grip it when emptying it. The cleaner does have a hard time on higher piles. In fact, when I first turned the machine on, it instantly turned off due to the brush roll not being able to spin on the pile. I got it to work but still ran into the problem a few times while cleaning the rug and would have to turn the machine off and back on again, which is annoying. But the clean the machine provides makes it all worth it, in my opinion. Little tip, unless you're planning on using the hand tools, don't fill the small blue tank with cleaner, as the instructions say. Only the hand tools pull from that tank. So now, annoyingly, an entire bottle of the cleaner is sitting in the tank and who knows when we'll use the hand tools. If you're on the edge about buying this machine, buy it! And if you have pets or kids that track stains, dirt and messes into your home, you definitely need this!