Hello Larry,Thanks for taking the time to leave a review.We're sorry to know that the battery and suction performance of your Shark Cordless Vacuum are not the best, and it did not meet your expectations. We understand your frustration, especially with a recent acquisition. Please reach out to our team by phone at 1-855-427-5127; we'd be happy to look into this for you.Kind regards,Shark Clean

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that your IW4624 has no suction. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.Kind regards,Shark Clean

Hello there, thank you for sharing your experience. We’re very sorry to hear your vacuum stopped working after only a handful of uses. That’s definitely not the durability or reliability we want for our customers. Even if it’s past the return window, we’d appreciate the chance to help troubleshoot or explore support options for you. Please reach out to our customer support team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean

Hello,Thank you for taking the time to leave a review.We're sorry to hear that you aren't happy with your cordless vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.Kind regards, Shark Clean\

Hi Gracie,<br /><br />Thank you for your feedback on the Shark Detect Pro Cordless Vacuum with Auto-Empty System. We&#39;re glad to hear you&#39;re enjoying the cordless convenience. It&#39;s great to know the design is making your cleaning routine easier.<br /><br />If you ever have any questions or need support, feel free to reach out to us at 1-855-427-5127.<br /><br />Kind regards,<br />Shark Clean