Hi Delaina,<br /><br />Thank you for sharing your feedback on your cordless vacuum. We’re sorry to hear the suction power has reduced and understand how frustrating this must be. We’d like to try some troubleshooting with you, so please reach out to our Customer Service team at 1-855-427-5127. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.<br /><br />Kind regards,<br />Shark Clean

Hi There,<br />Thank you for taking the time to leave a review on our Shark Detect Cordless Vacuum.<br />We&#39;re sorry to hear of your disappointment with the battery life of your vacuum. We will relay your sentiments to our designated team for further consideration. Do note, the average runtime is around 60 minutes on a full charge. Should your unit happen fall outside of this time frame, don&#39;t hesitate to give us a call.<br />You can reach our team by phone at 1-855-427-5127, we&#39;d be happy to look into this for you. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.<br />Kind Regards,<br />Shark Clean

Hello Larry,Thanks for taking the time to leave a review.We're sorry to know that the battery and suction performance of your Shark Cordless Vacuum are not the best, and it did not meet your expectations. We understand your frustration, especially with a recent acquisition. Please reach out to our team by phone at 1-855-427-5127; we'd be happy to look into this for you.Kind regards,Shark Clean