The ghost pillow is very soft, and must be used on the ghost bed. If you put your arm under your pillow as a sromach sleeper, it will squish down and feel like your arm is against your face with very little pillow in between. Mostly for back sleepers, not as much for side or stomach sleepers. However, I have TMJ, and commonly would wake up with jaw pain, probably from the pressure of sleeping on my face. This has been almost eliminated since using the ghost pillow. My TMJ is not gone, but the wakeup pains are, and the flare ups during the day have been more infrequent. I like to have more support in a pillow, which is why it was given this rating. I spent days wondering whether to just use my old pillow, but ultimately decided on ghost pillow because it always remains cool and helps relieve pressure from my jaw.

I wanted to love this pillow! I bought this as a Mother’s Day gift to myself. The pillow is actually great but the smell is unbearable. I let it air out for 3 weeks and I still can’t take the smell. It’s a cross between a chemical and mildew. I washed the pillow cover and even tried to use several pillowcases over it but nothing has worked.

The Ghost Pillow received a number one rating on the internet for cooling pillows. While it is cool, it doesn't stay cool, and is super stiff. I thought it was a pillow, but it is just a memory foam piece that is not soft at all. Maybe with time it would become softer, but my head and neck hurt after a few days of use, so I haven't used it in over a week. And because it is now a used pillow, how could I send it back? Very disappointed as I had done a ton of research.

I’ve never been more pleased with a pillow than this one. My neck is eternally grateful GhostBed! The level of support is both firm and cushy at the same time! So comfortable and is going to last me years and years to come. I am recommending this to all my family and friends most definitely.

Not only is the mattress uncomfortable. Not only is the mattress you receive shorter by inches (in both length and width) then the dimensions listed online. But if you try to use the 101 night sleep trial they so "generously" offer, they will refuse to honor it.

I’ve had my gel-memory foam Ghostpillow for three years and just bought a new one for my partner (who asked me just today where I got it because he can’t believe how well he sleeps now). It was a game changer for my neck and back pain, and I’m out like a light as soon as my head hits the pillow. It stays cool on the hottest summer nights and has yet to lose its firmness/springiness even after years of use. Love it and I’m never going back to my old pillows!!

I love my ghostbed pillow!!! I have had major neck surgery and have tried countless pillow brands trying to find one that was soft while still offering support/neck alignment. I’m a side sleeper, so it’s been frustrating. I FINALLY tried this one and I absolutely love it! The cooling effect is a major bonus for me as well, and adds another layer of comfort. Highly recommend!

I've used a few different pillows over the years. Most recently, and for several years, I used a water pillow. I loved it. Though, at times, it seemed too firm, I had no issues its weight or comfort level. However, for a couple reasons, it was time for a new pillow. We've been on a Ghostbed mattress since January, 2016 and we love it. It's one of the best mattresses we've ever used. So, it made sense to get a GhostPillow. I'm so glad we did! The pillow is the perfect size and weight. It's not too firm or too soft. It's a little slow to regain its form but, I suppose there is a slight restriction on airflow because I put a zippered pillow protector on it to keep my greasy head from ruining it. I also have had issues with neck and back pain. Before the Ghostbed mattress, I frequently woke up with both shoulder, neck, and back pain. Before the new GhostPillow, I would occasionally wake in the morning with neck pain or wake up in the middle of the night sweating through the pillow case. Since I've been using the GhostPillow, I haven't had any issues with neck pain and it cools very well.

I'm sleeping on a queen GhostBed mattress and a GhostPillow. Life is good. Sleeping in on the weekends and waking up on this bed is luxurious. I used to sweat profusely on our innerspring Beautyrest, in the last 45 days I'm honestly not sweating on this mattress. It just isn't nearly as warm.

At first, I wasn't sure I'd like it because it was so different from what I normally like. I normally prefer a pillow with no real form, down-filled, something that can be manipulated to the position I want without fighting against me to spring back into shape. The Ghost pillow doesn't really fit that description in that it's kind of like a big flat squishy cold memory foam brick. The odd thing is that it doesn't fight to go back to its preferred shape. I'm a stomach/side sleeper, and it supports that position well, but I've also noticed that it's helped me to begin back-sleeping more comfortably too. I can't really explain why. If you keep contact with i all night, it isn't "cooling" by itself, it is cold to the touch initially, but it will gradually warm up as it keeps contact with a warm body. The one negative I can say is the smell initially. My wife says it smelled like lavender, but it was really strong for a few days, then subsided.