The pillow is good. I would like it a little firmer but it's hard to know when ordering. It did have a smell at first but that went away within 48 hours. My husband loves and and steals it often. It does stay cool so there is no flipping it over and that's important to me at my age! My only issue with my purchase was the 7 weeks it took to get the pillow. The "ships in 24 hours" is very misleading! It was so long I finally wrote an email asking if my pillow was being hand stitched by a small child and that was what was taking so long. Other than shipping, it's a great pillow and I think it will last me a very long time.

I’ve only had the bed for about 3 weeks now, but I’ve notice a few things. First and foremost, the shipping process is woefully inadequate. I purchased a Cal King mattress, mattress protector, and 2 pillows. Each of them shipped separately, and each had their own tracking number, which is great. They were never accurate on their information, which could probably be chalked up to the shipping company. When the mattress arrived, the box was pretty beat up. Maybe the shipping company employees get tired of handling these boxes and treat them like junk. Whatever the reason, it was not good. The other shipping problem is the box weighs over 100 lbs and THERE ARE NO BUILT IN HANDLES! Completely unacceptable, especially when you have to take it up a flight of stairs. The next problem is stability. I have been on bed rest for the past 2 weeks, due to a work accident, therefore, I’ve been in the bed A LOT. There is little to no support when you sit up. I know beds are for sleeping, but many people like to sit in bed and read and watch t.v. It’s not comfortable for this AT ALL. The last thing is the edges of the mattress. There is no support at all, so when you sit on the edge of the bed, perhaps to put your shoes on, you sink considerably, which is also not comfortable. As far as sleep, it’s pretty good. Maybe with a few more nights of sleep, my comfort level will improve.

Soft, cool, and supportive. I was unsure about the pillow at first. It seemed too small to be comfortable. After using it, I realized that I just used to fill other pillows to overcompensating for the lack of comfort. Overall, I am very pleased with the product. I will say it took some time to get the shipping smell out of the product after receiving it. But a wash of the cover and a day or two in this sunlight and it was cured!

I got the ghost pillow only because it came for free with the mattress - nice special offer. Now it's the only pillow I use. Other reviews mention the smell, which is true. They add some scent, which isn't bad. It's faded over the past month or so. More importantly, it's so comfortable.

It took over two weeks for the chemical smell to dissipate enough so I could use it to sleep. Needless to say one night with all her used it to sleep on as I woke up with massive neck pain. I know use the pillow as a back rest when I read in bed. Definitely not worth the money.

Most pillows I looked at had toxic ingredients that outgas and are breathed in while sleeping. I am impressed with Ghost Pillow. I even called their office and learned that the wonderful, calming lavender that is infused in the pillow is natural. It is very comfortable and allows me to have a restful, deep sleep.

I literally can't say enough about this pillow. I've been looking for years and years for a pillow I can wake up with no neck pain or headache. Not only does this one cover that problem but the cool gel is something I will never, ever go without again.

I honestly haven't sleep this good in a very long time. It cradles my neck perfectly. The cooling on the pillow is a very nice touch. It has just the right amount of firmness and softness. I believe this pillow will give me the longevity I've been asking for in a pillow for a very long time.

I heard about the GhostBed pillow through a friend and was told I had to get one for myself. It did not disappoint. My significant other and I are more than content with our new purchase. The pillow cradles your head oh so perfectly, as if floating in a cloud. It provides the perfect softness as well as supple support for your head and neck. 10/10 would recommend

I loveeeee this pillow. I had a VERY old pillow (embarrassingly old) and I’ve been searching for the right pillow for a few years. I can’t tell you how many pillows I have in my closet that I’ve tried. The problem I was having was that they were either too hard or too soft. I sleep on my side so I can have neck pain from time to time so I really need a medium soft pillow that provides the right support but I was having no luck. I saw the ghost pillow and figured why not?! So, I bought it and I’ve been loving it ever since. It took me a good two weeks to really settle into it (don’t give up on it as I feel it takes two weeks to really start molding to your body). There is a slight smell to it when you open it but I recommend letting it breath for 24 hours and then putting your own cover on it when you start using it. The smell is completely gone now. I enjoy that it provides a cooling feel to it. I notice it the most right when I fall asleep and then I feel comfortable throughout the night. Overall, I’m very pleased with it and I have NO neck pain. I’m saving up so I can purchase the mattress. It’s that good!