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Customer reviews for Sony 65” Class XR8C Series OLED 4K UHD HDR Google TV for
Sony 65” Class XR8C Series OLED 4K UHD HDR Google TV
3.8 out of 5 stars
stars
20 ratings19 reviews
  1. 5 stars60% (12)
  2. 4 stars10% (2)
  3. 3 stars5% (1)
  4. 2 stars0% (0)
  5. 1 star25% (5)
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Showing 11-19 of 19 reviews
Jul 10, 2024
summere32
5 out of 5 stars review

Unmatched picture and sound quality

[This review was collected as part of a promotion.] First, I want to thank Influenster for this amazing opportunity to receive this item. I absolutely love this TV. The picture quality is phenomenal and the sound performance is unmatched. The overall design of the TV is beautiful it’s so sleek and unique from other TVs I have. There are so many smart features making the TV super easy to use! I could not recommend this TV enough.

Review from sony.com
Helpful?4LXDKWPFSWRM17758920966
reply from Sony North America Customer Support

Hi summere32, Great! We're thrilled to hear that you like the picture and sound quality. Thank you for choosing Sony. Erin

May 4, 2025
Hello12
1 out of 5 stars review

Regretful Purchase

I bought this TV a month ago and wish I could return it. The volume cuts out randomly with the tv speakers or using a soundbar. I can set audio output to the soundbar but it reverts back to the TV after Turing the TV off and back on. The apps through the TV are very slow to connect and respond. The TV has shut off a few times in the middle of watching a show.

Review from sony.com
Helpful?4LXDKWPFSWRM17758920966
reply from Sony North America Costumer Support

Hi Hello12, thank you for reaching out and bringing this to our attention. We are truly sorry to hear that you are experiencing difficulties with the audio output on your BRAVIA 8. We are here to assist you! Please contact us at socialsupport@am.sony.com and provide your name, username, TV model number, details about the issue, and your telephone number. We look forward to hearing from you soon. Best regards, -Jenn.

Jul 8, 2024
brandym22
4 out of 5 stars review

Great — if it turns on

[This review was collected as part of a promotion.] Lots of good things: great picture quality, easy to set up, integrated with Alexa and our sound bar easily HOWEVER — it only turns on with the remote button like 40% of the time. All other buttons on the remote work responsively, and I’ve been reading this is a common issue for Sony Bravia TVs. Can still easily be turned on with Alexa or by pressing a button shortcut to a streaming platform, but frustrating to have such a nice and expensive TV that doesn’t turn on or off without a workaround.

Review from sony.com
Helpful?4LXDKWPFSWRM17758920966
reply from Sony North America Customer Support

Hi brandym22, Thanks for sharing your review and experience with the BRAVIA 8 TV. We're glad that you like the picture quality, voice feature, and user-friendly functions of the TV. It's unfortunate that the remote is not working properly. These troubleshooting steps may help resolve the issue: 1. Press each button on the remote control twice to make sure none of the buttons are stuck. 2. Remove and reinstall the batteries to ensure a good connection. Note: It may be helpful to clean the battery terminals with a cotton ball, or soft cloth dipped in a small amount of rubbing alcohol before replacing the batteries. 3. Replace the batteries with new ones. -Make sure to insert the batteries with the + and - in the correct positions. -Avoid mixing new batteries and used batteries, or different brands of batteries together. -Don't use rechargeable batteries. -Check your TV Help Guide manuals for additional information. 4. Perform a power reset of your TV. Temporary and intermittent issues are often resolved by performing a power reset. Unplug the TV power cord, wait about two minutes, and then plug it back in. 5. Try performing a software update on your TV remote control (Android TV or Google TV models). You may find this link helpful: https://www.sony.com/electronics/support/articles/00243518 For more information, please refer to this link: https://www.sony.com/electronics/support/articles/00030297 Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Sincerely, -Ralph

Jun 26, 2024
missashleyp
5 out of 5 stars review

Streamlined and stunning

[This review was collected as part of a promotion.] This TV is stunning. The image is crystal clear and beautiful. It has amazing detail without having too much detail that takes away from the cinematic experience. The smart TV function is outstanding, too. You can create separate profiles for everyone, including kids, which is amazing because you can pick and choose what apps are available to them. My kids aren’t allowed to watch YouTube unmonitored, and now I can finally prevent them from having access to it without myself also not having access to it. The sound quality is nice, although it’s not super loud so you may need a soundbar if that is something that is super important to you. It was seamless logging in to everything as well. This is probably the best TV I have ever had, honestly. I am super impressed and highly recommend!!!

Review from sony.com
Helpful?4LXDKWPFSWRM17758920966
reply from Sony North America Customer Support

Hi missashleyp, perfect! We're truly delighted to hear about your satisfaction with the exceptional picture & sound quality, amazing Google TV feature, and superb performance of your BRAVIA 8. Thank you so much for your recommendation and for choosing the best brand, Sony! - Romeo

Jul 2, 2024
pnae_3511
4 out of 5 stars review

Amazing!!

[This review was collected as part of a promotion.] The Sony Bravia 8 TV is amazing!! The picture quality is top tier. The features are very high quality along with the tv itself. I still need to figure out the sound performance and either unhook my sound bar or go into the settings and recalibrate. But overall this TV is incredible and highly recommended!

Review from sony.com
Helpful?4LXDKWPFSWRM17758920966
reply from Sony North America Customer Support

Hi pnae, Thank you for the awesome review! We're glad you like the superb picture quality, excellent features, and overall performance of your new Sony Bravia 8. We appreciate the recommendation and thanks for choosing Sony! -Sam

Jul 15, 2024
anyaj9
5 out of 5 stars review

I’ve received this product for free in exchange of my honest review

[This review was collected as part of a promotion.] It’s an amazing TV, quality of the picture is amazing . It’s lots of smart features and the experience of watching this TV is exceptional. The sound system is great and I love watching movies on it. It’s such a huge difference with my other TV

Review from sony.com
Helpful?4LXDKWPFSWRM17758920966
reply from Sony North America Customer Support

Hi Anyaj9, Great! You definitely made the right choice. We're very happy to hear you are having an enjoyable watching experience with your Sony BRAVIA 8 and you like the smart Google TV features. We always strive to deliver the best picture and sound quality with our TVs. Thanks for choosing Sony! -Jess

Jun 20, 2024
alysannad
5 out of 5 stars review

The tv you never knew you needed

[This review was collected as part of a promotion.] Wow! This tv is beyond any tv I’ve ever owned. The pixel quality is way above average. The sound so much louder than Samsung and lg TVs. No need for a sound bar. It’s a smart tv and could be connected to Google. It has all the apps you need. I have the 65” that is perfect for a great living room movie night. This is definitely worth the money.

Review from sony.com
Helpful?4LXDKWPFSWRM17758920966
reply from Sony North America Customer Support

Hi alysannad, perfect! We're really thrilled to hear your satisfaction with the amazing picture and sound quality of your BRAVIA 8. Thank you very much for sharing your awesome experience with our product and for choosing the best brand, Sony! - Romeo

May 20, 2025
jvig
1 out of 5 stars review

TV with a lot of issues that are hard to overcome

Probably the worst TV we have had. We went from having a Phillips flat screen for 15 years that worked flawlessly. We got rid of it strictly because newer tvs had better features and also paired easier with other devices. This Sony randomly just restarts in the middle of tv shows. Frequently! No reason at all. It just powers down and back up again. Weirdest thing ever. One night it powered up at 3am when I was in bed and had been for hours. House was completely dark and silent. The TV just turned on. It was terrifying. (no kids or pets in the house that could have done it) The biggest complaint is that the sound is constantly off sync where you can see that the sound doesn't' match the lips. It's very distracting and hard to even focus on what you're watching. Tried customer service a couple of times and they removed over did a few tweaks, but nothing really stuck. We tried adding a sound bar to see if it would fix it, but that didn't help. It's unfortunate because the picture is nice.

Review from sony.com
Helpful?4LXDKWPFSWRM17758920966
reply from Sony North America Customer Support

Hi. Jvig, Thanks for reaching out to Sony. We are truly sorry to hear about the inconveniences encountered with your BRAVIA TV. We'd be more than glad to help you, as we understand that it is definitely not the experience our customers are meant to go through. We will be leaving some troubleshooting steps to try to fix the situation: 1. Make sure Timer is off You can turn the Timer off by going to Quick Settings → Timer / On Timer → Off. 2. Disable the TV auto power on setting in BRAVIA Sync Settings → Select Channels & Inputs → External inputs → BRAVIA Sync settings → BRAVIA Sync control → TV auto power on → Off. 3. Update the TV software to the latest version Settings → System → Software Update. We hope this information comes helpful! In case the problem persists even after trying the steps previously mentioned, we would highly recommend to get in contact with our Technical Support Team at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Thanks for the understanding, have a nice day. -DiegoV, Sony North America Customer Support

Aug 7, 2024
laurat334
5 out of 5 stars review

Incredible TV

[This review was collected as part of a promotion.] The Sony Bravia 8 OLED TV lives up to the hype! The TV consistently deliver exceptional picture quality. It’s sleek and ultra thin, with exceptional design! The Google integration also provides a great user experience with seamless app integration. I could not be more happy to have this new addition to our home! I highly recommend the TV to anyone looking to upgrade their television!

Review from sony.com
Helpful?4LXDKWPFSWRM17758920966
reply from Sony North America Customer Support

Hi laurat334, Thank you so much for sharing your great experience with us! We're delighted to hear your satisfaction with the exceptional picture quality, design, features, and overall performance of your BRAVIA 8 TV. Thanks for your highly recommendation and for choosing Sony! - Kris