Hi missashleyp, perfect! We're truly delighted to hear about your satisfaction with the exceptional picture & sound quality, amazing Google TV feature, and superb performance of your BRAVIA 8. Thank you so much for your recommendation and for choosing the best brand, Sony! - Romeo

Hi alysannad, perfect! We're really thrilled to hear your satisfaction with the amazing picture and sound quality of your BRAVIA 8. Thank you very much for sharing your awesome experience with our product and for choosing the best brand, Sony! - Romeo

Hi brandym22, Thanks for sharing your review and experience with the BRAVIA 8 TV. We're glad that you like the picture quality, voice feature, and user-friendly functions of the TV. It's unfortunate that the remote is not working properly. These troubleshooting steps may help resolve the issue: 1. Press each button on the remote control twice to make sure none of the buttons are stuck. 2. Remove and reinstall the batteries to ensure a good connection. Note: It may be helpful to clean the battery terminals with a cotton ball, or soft cloth dipped in a small amount of rubbing alcohol before replacing the batteries. 3. Replace the batteries with new ones. -Make sure to insert the batteries with the + and - in the correct positions. -Avoid mixing new batteries and used batteries, or different brands of batteries together. -Don't use rechargeable batteries. -Check your TV Help Guide manuals for additional information. 4. Perform a power reset of your TV. Temporary and intermittent issues are often resolved by performing a power reset. Unplug the TV power cord, wait about two minutes, and then plug it back in. 5. Try performing a software update on your TV remote control (Android TV or Google TV models). You may find this link helpful: https://www.sony.com/electronics/support/articles/00243518 For more information, please refer to this link: https://www.sony.com/electronics/support/articles/00030297 Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Sincerely, -Ralph

Hi POJ1, We are incredibly sorry to hear about your experience and that your Sony BRAVIA 8 stopped working so unexpectedly. We completely understand your frustration, especially given the investment you made in our product. This is certainly not the standard of reliability we aim to provide. We would like to personally evaluate your situation to see how we can best help. Please email the below information to socialsupport@am.sony.com so we can better assist you: Full Name: Sony.com Username: Telephone Number: Model Number: Issue/Concern: We value your input and are committed to improving our products based on customer feedback. Thank you for considering Sony! Best regards, Dominick