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Customer reviews for Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker for
Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker
4.5 out of 5 stars
stars454 ratings452 reviews
  1. 5 stars78% (356)
  2. 4 stars9% (42)
  3. 3 stars4% (17)
  4. 2 stars4% (19)
  5. 1 star4% (20)

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Showing 21-30 of 452 reviews
Feb 19, 2026
Soph333
4 out of 5 stars review

Love my machine

I absolutely love my machine. Easy to use and clean only thing that I'm not a fan of is how hard it is to get the grind right and to keep it consistent. But it's been a very pleasant experience with my machine and I use it 2-3 times a day because it's so addictive.

Review from sharkninja.com
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Jan 8, 2026
wfree
5 out of 5 stars review

Loving it

Bought this around Black Friday, absolutely love this thing. It makes great espresso, and I don't need to be a pro constantly re-testing pulls and weights etc with new beans, after a shot or two it can dial it in for me. And also, the cold foam attachment works so well, makes amazing cold foam for my drinks. I'd highly recommend this unit, could not be happier.

Review from sharkninja.com
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Feb 19, 2026
Jmarshall
3 out of 5 stars review

Ninja LuxeCafe Premier Warranty

We purchased in June 2025. Have had intermittent problems with frother. It finally stopped working. Called warranty. Shared several videos with them. They made the decision that we had to send the machine back to be repaired. I asked if a loaner replacement would be shipped overnight for us to use since we would be without our machine for 2-3 weeks. I was told it's 'unfortunate ' and no they don't. I asked if I was going to be compensated for a lower cost machine I now have to buy so we can have coffee. Again, no and it's 'unfortunate'. That seems to be the buzzword used by warranty. I was offered 2 travel cups for my 'unffortunate' situation. REALLY? Buyer beware!

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re devastated to hear about your experience with the frother and the warranty process. We understand how frustrating and disappointing it is to be without your coffee machine for several weeks, and we’re sorry that the options provided didn’t meet your expectations. You deserve support that feels helpful and fair, and we regret that this wasn’t your experience. If you'd like to review your case again and see what more we can do to assist you. Please contact us using the link below so our team can take another look and provide further support: https://support.sharkninja.com/contact-us Kind regards, Ninja Kitchen

Feb 17, 2026
Anonymous
4 out of 5 stars review

Great features

I bought this item 1 months ago and overall its good. Did hope for hotter coffee and milk. Would be great to consider this for future machines will offer hotter coffee and milk. As i did read more posts on the temperature and the option for one espresso shot.

Review from sharkninja.com
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Jan 4, 2026
KylaG
5 out of 5 stars review

Obsessed with this machine

Obsessed with this machine ~ I had a Breville for years and wanted an upgrade . I almost didn't buy this because I wanted a more “experienced coffee machine company” this machine is above and beyond my Breville ! Incredibly user friendly , pours perfect espresso everytime and the ability to create hot or cold foam makes making my latte SO much more fun

Review from Shark Ninja
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Jan 7, 2026
NetworkGuy
5 out of 5 stars review

Great for beginner baristas

Makes excellent espresso shots if you have it dialed in correctly. When changing coffee beans, you will need to adjust the grind settings which is very easy to do. I am currently using Starbucks House blend that was also purchased from Sams club. Grind setting of 14 or 15 works great. Barista assist is awesome. The frother makes excellent foam for cappucino and lattes. Just make sure to wipe the wand with a wet towel immediately after using. Also shake the milk frother cup around a litte before pouring to mix in the foam with liquid. We made a Dalgona latte which was excellent. Note: if you are having issues with turning the portafilter to the locked position, you may want to wet the rim of the portafilter with warm water with your finger. It will make it a lot easier to lock it in place without having to hold the machine.

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Feb 25, 2026
McAwesome317
5 out of 5 stars review

Amazing machine!

We couldn't be happier with this purchase! We love coffee in all forms and this does it all really well. It's so nice to have freshly ground beans for our morning coffees, espressos and lattes. It's easy to use and clean. We use it everyday and absolutely love it.

Review from sharkninja.com
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Dec 26, 2025
bartholomew1998
5 out of 5 stars review

Grind, brew and froth...mmmmm

I received this as a Christmas gift and I absolutely love it. I have had a good Breville machine in the past, and this is a world of difference. it is almost automated...the grind is perfect, the frother is awesome and makes amazing froth out of almond milk. espresso shots are strong and taste great. 5 out of 5

Review from Shark Ninja
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Oct 28, 2025
Emma123
1 out of 5 stars review

Not user friendly

Not user friendly. Takes 20 mins to make a cappuccino. By the time you clean around the machine and the milk frother, the drink would be cold. Additionally, the machine wastes so much water for no reason. Requires about 1.5 L every other day just after making two double espressos each day. Water starts leaking around the machine. Wanted to love it but honestly was so disappointed. Will be returning.

Review from sharkninja.com
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reply from SharkNinja

Hello there, Thank you for taking the time to leave review. We’re truly sorry to hear that the machine didn’t meet your expectations. Your feedback about usability, cleaning time, water usage, and leakage is very important to us, and we’ll make sure it’s passed along to our product team for review. Kind Regards, Ninja Kitchen

Sep 17, 2025
Dorian
5 out of 5 stars review

The Best Coffee Machine EVER!

Amazing coffee machine! I can say that this is by far my favourite all time coffee machine! The way this machine does coffee is like a professional barista! I would recommend it to everyone! I cannot explain how happy I am to own one! Would recommend it to any friends or family without a single doubt!

Review from Shark Ninja
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