We couldn't be happier with this purchase! We love coffee in all forms and this does it all really well. It's so nice to have freshly ground beans for our morning coffees, espressos and lattes. It's easy to use and clean. We use it everyday and absolutely love it.

Truly the best purchase I have made. I was a frequent coffee shop visitor and haven't gone since I got this espresso machine. I was slightly nervous about operating the machine, but the guided steps and videos made it so simple. It makes the best iced lattes. The cleanup is super easy.

High quality machine, worth the price. I began pulling espresso daily about a year ago, buying all the tools and gadgets and things for my previous machine, which was pricey and nothing had a home. With this machine, you get everything you need in the box and it all has a place to go! HUGE space saver compared the my previous set up. I can make my coffee so much quicker now and it performs so well. I haven't had bad coffee with this machine yet. It also seems really easy to clean and wipes down well. I do wish more colors were sold in store (I wanted black) but I'm too impatient to order online so I just went with the silver!

I bought this item 1 months ago and overall its good. Did hope for hotter coffee and milk. Would be great to consider this for future machines will offer hotter coffee and milk. As i did read more posts on the temperature and the option for one espresso shot.

The overall purpose of making good coffee at home was successful with this machine. Unfortunately, after two months the steam wand stopped working and caused a backflow of pressure inside the machine. It made an enormous mess. That was after multiple cleanings and descaling. It was replaced under warranty. After another month, the drip tray broke. It was replaced under warranty. I'm certainly concerned about the longevity of this product. I previously had a used Breville that outlasted this coffee maker. Kinda wish I still had the other one. I'm satisfied with the grinder and coffee… as long as it continues to work. I would not recommend.

This was a Christmas gift. I hate this this machine. It make a horrible mess in my kitchen! Only two people are using it And it requires a change of setting for each person And not just one setting. Water res. is too small as is the grinder, Requires constant attention , Too much work for one cup of coffee. Not for me!

Bought this 2 years ago when it first came out and absolutely loved it. However now it is failing, conveniently after the year warranty. The team claimed they “fixed it” by letting me send it in the warehouse, but it is now failing again. Only regular coffee brews will work, not espresso. I am sick of this headache.

We purchased in June 2025. Have had intermittent problems with frother. It finally stopped working. Called warranty. Shared several videos with them. They made the decision that we had to send the machine back to be repaired. I asked if a loaner replacement would be shipped overnight for us to use since we would be without our machine for 2-3 weeks. I was told it's 'unfortunate ' and no they don't. I asked if I was going to be compensated for a lower cost machine I now have to buy so we can have coffee. Again, no and it's 'unfortunate'. That seems to be the buzzword used by warranty. I was offered 2 travel cups for my 'unffortunate' situation. REALLY? Buyer beware!

Im very happy with this. Everything worked great and was a smooth process from the first time setting it up and plugging it in. It has great storage space, it is a little bit bigger then most, but I find most ninja products are. If you go through the set up guide and read through everything, you find a lot of ways to calibrate it and make it your own. My most favorite part about the machine is that the frothing wand, it cleans it self out after every use. No dissembly needed. The only reason I did not give is a 5 star rating is 1. The size. 2. The calibration on the grinding settings took a lot to figure out. At first it was grinding the beans to fine but the setting was set for coarse like for a drip. After a half a bag of beans and clogging the grinder and turning on and off several times. It finally calibrated to the correct setting, no adjustment needed and the numbers were way lower than what it first started out with. 3. No where in the guide does it tell you the higher the number on the grind setting the coarser the grind and the lower the number, the finer the grind. Once I got those all figured out I finally enjoyed a double shot latte made in my very own kitchen. I even measured out the shots to make sure it was pouring accurately and they did.

Not user friendly. Takes 20 mins to make a cappuccino. By the time you clean around the machine and the milk frother, the drink would be cold. Additionally, the machine wastes so much water for no reason. Requires about 1.5 L every other day just after making two double espressos each day. Water starts leaking around the machine. Wanted to love it but honestly was so disappointed. Will be returning.