Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for

Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

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4.1 out of 5 stars

stars1,247 ratings589 reviews

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Showing 431-440 of 589 reviews

Jul 17, 2025

Shelley

1 out of 5 stars review

These pools are very cheap made. Rips very easily at seams, also the legs and top ring of the metal poles are very easily dented in. Not worth the money at all

Helpful?

reply from Bestway USA

Hello Shelley, we are so sorry that you have experienced these issues with your pool set. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Apr 12, 2026

anonymous

2 out of 5 stars review

Disappointed

The sand filter only lasted a few months.

Helpful?

reply from Bestway USA

We're so sorry that you have experienced this with your pool set! If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you.

Jun 8, 2023

jessmart11

1 out of 5 stars review

Missing Parts

Excited to get the pool & then the nightmare began when I was missing the 2nd Box with the liner, ladder & who knows what else. Sam's Club offered me a refund when they received back the item. I wanted the pool but they was out of stock!

Helpful?

reply from Bestway USA

Hello, we're sorry to hear that your pool was missing pieces. If you have any questions, Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

Jun 16, 2024

Alishia

2 out of 5 stars review

bestway pool

bought this pool on friday and was filling up and one of the poles just bent in half. i had a coleman pool and was the best ever, i will never buy this pool again! was my daughters birthday present.

Helpful?

reply from Bestway USA

Oh no, Alisha! We’re so sorry that happened with your pool frame! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jul 11, 2024

Wells

1 out of 5 stars review

Verified Purchase

Broken

Came break

Helpful?

reply from Bestway USA

We're very sorry that your pool set came damaged. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 4, 2024

Mommyof3

5 out of 5 stars review

Verified Purchase

So far so good

Easy to put put together

Helpful?

reply from Bestway USA

If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 8, 2024

Loving it

5 out of 5 stars review

Verified Purchase

pool

We love it

Helpful?

reply from Bestway USA

Oh wow! We LOVE to hear you’ve had a great experience with your Pool Set. Thank you for sharing your feedback with us! We’ll pass it along to our team.

Jun 3, 2023

Kim R

5 out of 5 stars review

Verified Purchase

Best pool for size and price

Loved it

Helpful?

reply from Bestway USA

Hello Kim, we are glad to hear you are loving your pool! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

Jul 11, 2024

Nancy S

5 out of 5 stars review

Verified Purchase

Great value

Summer fun

Helpful?

reply from Bestway USA

Hello Nancy, we are happy to hear you are enjoying your pool! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 14, 2024

Jack the 3rd

5 out of 5 stars review

Verified Purchase

Best way pool

Good deal

Helpful?

reply from Bestway USA

Hello, we are happy to hear you are enjoying your pool! Thank you for your review. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.