Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for

Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

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4.1 out of 5 stars

stars1,248 ratings590 reviews

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Showing 311-320 of 590 reviews

Sep 14, 2025

LINDA

3 out of 5 stars review

Good pool but they use symbols instead of letterin

The pools worked well all summer. The only complaint that I have about the pool is that they use symbols all over the filter pump instead of letters. Good luck figuring out the symbols without having to google them. It is quite infuriating when it comes time to take the pool down and when it is time to assemble the pump. I'm taking 2 stars off for this dumb decision. They could at least include stickers that one could put on the pump with lettering for the functions.

Helpful?

reply from Bestway USA

Hello Linda, we appreciate you taking the time to share your honest feedback with us. We're sorry that your pump didn't work out for you. If you have any questions, please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 13, 2024

Dawn

5 out of 5 stars review

Verified Purchase

Pool

Delivery was on time. The pool was fairly easy to put together.

Helpful?

reply from Bestway USA

Hello Dawn, we are happy to hear about your positive experience! Thank you for sharing your review with us. If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 11, 2024

Candace

5 out of 5 stars review

Verified Purchase

Great product

Perfect and the price was awesome

Helpful?

reply from Bestway USA

Hello Candace, we are glad to hear you are happy with your pool! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 25, 2024

sharon

5 out of 5 stars review

Verified Purchase

great

great pool for the price!

Helpful?

reply from Bestway USA

Hi Sharon, we are happy to hear you are enjoying your pool set! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 6, 2023

4 out of 5 stars review

Verified Purchase

Good buy needs a skimmer

Easy to setup and working great so far

Helpful?

reply from Bestway USA

Hello, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 21, 2023

5 out of 5 stars review

Verified Purchase

It’s big!

Great size for my four kids between 6-12 years old.we love it so far!

Helpful?

reply from Bestway USA

Hello, we are glad to hear everyone is having fun with the pool! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 22, 2024

Lisa

5 out of 5 stars review

Verified Purchase

I’m tickled

So far so good! I love it

Helpful?

reply from Bestway USA

We are so happy to hear you are loving your pool, Lisa! Thank you for your review!

Jul 20, 2024

Coachjaime

4 out of 5 stars review

Verified Purchase

Amazing product for the price

Really nice and easy to assemble unit

Helpful?

reply from Bestway USA

Thank you for your review! We are happy to hear you got your pool set up without issue. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Aug 8, 2024

5 out of 5 stars review

Verified Purchase

This pool is better than expected

Comes with everything you need!!!

Helpful?

reply from Bestway USA

Thank you for being a customer! We’re so happy to hear you’re enjoying your Power Steel Pool! We’ll make sure to share your wonderful feedback with our team. Here’s to many more years of living it up with Bestway! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 23, 2024

DeeDee

2 out of 5 stars review

Verified Purchase

The water Filter is not working correctly

I got this pool for my kids and grandkids

Helpful?

reply from Bestway USA

Hello, we are sorry that the pump is not working right for your pool. For help with trouble shooting: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.