The pool is nice and we’ve enjoyed it. The problem is the filter design. A pool should have a filter towards the top & bottom. But this one has both almost at the top, right next to each other. So anything that gets in and sinks is staying there.

Good price. Easy set up. The hard part is getting liner smooth in bottom. We had several loads of sand put down first but still hard to get wrinkles out. Ladder is not sturdy but replacement ladder to expensive. Pump is adequate.

Rails bent within a few days the ladder wasn't tall enough bent the railing as well

Love the pool. Hate the cover!! It will not stay on! Took a bit to set up too!

cheaply built and missing pool cover

Excited to get the pool & then the nightmare began when I was missing the 2nd Box with the liner, ladder & who knows what else. Sam's Club offered me a refund when they received back the item. I wanted the pool but they was out of stock!

bought this pool on friday and was filling up and one of the poles just bent in half. i had a coleman pool and was the best ever, i will never buy this pool again! was my daughters birthday present.

Almost one full year of owning heavy wind bend the top rail. Tried to return and was told it’s not eligible because it was used. And only is eligible for return if it’s bad in box.

I bought this pool from Sam's Club on May 15th, 2025 and due to the constant raining, it wasn't installed until June 20th, 2025 and filled on June 21st. The name is incorrect, "Power Steel"? There's no steel and rather the top rail is plastic along with the supports. After 4 days, my husband getting into the pool from the ladder stepped on the top rail and cracked it. The pump has never worked on the "Play mode" and only works on recirculating. The problem is the control valve is very loose and doesn't make contact. The gauge is broke too. I need help!

Absolute rip off with criminal customer service. I would strongly advise against buying this product. There were missing parts that rendered the pool useless and Bestway refused to ship the missing parts because thirty days had lapsed since we bought. We purchased this product in March as an Easter gift for our children to use in the summer. The boxes were delivered through Sam’s and arrived intact. However, when we opened the boxes to erect the pool, serious issues very quickly made themselves evident. The first box we pulled out of the larger boxes was sealed and when we opened it, it was completely empty. We chalked this up to being some sort of packing support. The instructions are essentially unusable so you will have to consult a Youtube video to have any hope of setting it up correctly. The provided booklet is so bad (essentially just a list of parts, a picture of the pool set up with warnings about it being level, and that’s about it) that it actually makes me think a primary instruction booklet was forgotten. Regardless, this can easily be overcome with DIY Youtube channels (I used one called the practical mechanic). One of the final steps of the assembly involved placing a filter pump jet assembly through a large hole (hole “A”) in the side of the pool. You guessed it … the a filter pump jet assembly was not in the box (maybe it was what was supposed to in the sealed empty box?). There is a picture of this assembly in the list of parts that are to be included in the box in the “instructions,” but it was nowhere to be found. In the instructions this part is the only one that does not include a part number, but I went online and sifted through the Bestway website to find one that most closely visually approximated the part and it is “out of stock.” If you ask me, it is very suspicious that the part they didn’t include is the part they also don’t have in stock. We called Bestway and they said since it had been 30 days since we bought the pool they were under no obligation to send us the part and would not help us. This part doesn’t seem to exist online anywhere else, so we are out of luck and stuck with a pool with a permanent large hole in the side and no way to hook the pump return to the pool. Basically, the pool is trash out of the box. When pressed about their quality control they simply replied that they don’t really know what is in the box when it leaves China and they just weigh it to try to determine if all the parts are in there. Having been through all of this and now knowing all this, there is NO WAY I would buy another Bestway ANYTHING. We just lit $400 on fire doing business with them. And all over some part that probably costs them a dollar to manufacture but which they refuse to ship us because it had been more than 30 days since we bought it and which we cannot otherwise get.