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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
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4.1 out of 5 stars
stars
1,311 ratings623 reviews
  1. 5 stars65% (853)
  2. 4 stars12% (156)
  3. 3 stars6% (75)
  4. 2 stars5% (70)
  5. 1 star12% (157)

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Showing 241-250 of 623 reviews
Jul 31, 2024
Reviewer name: Funinthesun
5 out of 5 stars
5 out of 5 stars review

Nice pool for the money!

We bought this pool a couple months ago. Really great value and very nice pool! Would totally buy another one if needed in the future.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for being a customer! We’re so happy to hear you’re enjoying your Pool Set! We’ll make sure to share your wonderful feedback with our team. Here’s to many more years of living it up with Bestway!

Oct 2, 2023
Reviewer name: Paula
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New Pool Waiting on 2024

Our inflatable pool didn't last through the summer, so we ordered this much larger pool for next summer!! It came very quickly, shipped in 2 boxes!!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Paula, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jan 13, 2026
Reviewer name: Hurdstead2016
1 out of 5 stars
1 out of 5 stars review

Refund please

I bought this pool 5m-11d ago and placed in climate control storage facility up off the ground out of the elements!

Review from bestwayusa.com
Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jun 20, 2025
Reviewer name: doubleought
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Will have to see if it will hold up.

This brand of pool does not have near the quality of an Intex pool. I will see if it holds up for more than one season.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for taking the time to share your feedback with us. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your pool set. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

May 8, 2023
Reviewer name: Robert
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Nice pool faulty pump

Great pool for the price it’s actually a good size but the pump didn’t work. In contact with customer service.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Robert, we are sorry to hear that you are having trouble with your pool's pump. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 27, 2023
Reviewer name: Amanda
2 out of 5 stars
2 out of 5 stars review

Pump not big enough

Easy installation but the pump is not big enough for this pool. Even with treatments the water gets green.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Amanda, we are very sorry to hear that your pump is not working out for you. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

May 3, 2023
Reviewer name: Mislaidy
1 out of 5 stars
1 out of 5 stars review

It is not good, we only used it 3 times and it already leaks, a lot of money spent with it and the water for nothing

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are very sorry to hear that your pool is leaking. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

May 17, 2023
Reviewer name: Kate
1 out of 5 stars
1 out of 5 stars review

leaks!

Just started getting it set and filled up today and it’s leaking from the bottom in several spots from the liner. Frustrating!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Kate, we are very sorry to hear that your pool's liner has several holes. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 31, 2023
Reviewer name: Monet Crowder
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing

This pool is amazing and great for pool parties. Multiple large size pool floats fit in this pool. Amazing

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are happy to hear that you are enjoying your pool! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 5, 2024
Reviewer name: Brandi T
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy!

Easy to assemble. Pump works great. At this price point it was a fantastic purchase! There aren’t really any instructions on pump operation but you can find them pretty easily on YouTube. Would absolutely purchase again.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hi Brandi, we are happy to hear you are enjoying your pool. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.