Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
4.1 out of 5 stars
stars1,248 ratings590 reviews
  1. 5 stars65% (813)
  2. 4 stars12% (150)
  3. 3 stars6% (73)
  4. 2 stars5% (64)
  5. 1 star12% (148)

Member photos

  • +197 images
Sort by |
Showing 141-150 of 590 reviews
Apr 24, 2026
Jeremiah
1 out of 5 stars review

decent pool poor customer service and pool cover

pool is overall decent but a pain to set up. cover that is c included takes 3 people and prayers from the pope to get on. I called customer service and they told me that this is normal and I should buy an aftermarket pool cover. why the heck would you include it if you know it doesn't work right?

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review of your pool experience, Jeremiah. We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team.

Apr 20, 2026
anonymous
1 out of 5 stars review

Poles are trash after one summer.

Liner and pump will get a second year of use but the poles are so rusted after one year that can't use them. My first pool was intel and it lasted 7 years. Pretty disappointed with the quality of this brand. I even take it down and store it fo the winter.

Helpful?7CN4L3T3N4P417609763246
May 13, 2026
Tad
3 out of 5 stars review

Good product, lousy manual

Seems like a nice pool. Assembly of the pool itself was easy. The pump and filter do not go together as pictured, but everything will be fine if you ignore the picture and make sure you connect a to a, b to b, etc. The hoses are just too stiff. My problem was that the manual does not explain all the parts, does not tell you you'll need to run to Ace to cobble together a hose connection for the outflow, and forgets to point out there is a power switch on the circulating pump. Everything will check out, and all the pre-use steps work fine, but it wont work in normal operation because they forgot to tell you to turn the circulating pump on.

Helpful?7CN4L3T3N4P417609763246
May 11, 2026
Gma
4 out of 5 stars review

Need larger filter

We just set this pool up a couple of weeks ago. Fairly easy - but with two people took all afternoon including ground prep. We have not used the pool as it cooled off and storms came after set up. So far it has held up to the storms. The filter is not adequate. We called the customer support line to ensure we set it up correctly and their own support staff told us the filter was too small for the pool size. Working on replacing the filter so the grands can enjoy when it warms up.

Helpful?7CN4L3T3N4P417609763246
Jul 7, 2025
BM
2 out of 5 stars review

Verified Purchase

Make this right for the price.

The pool is great! East set up! But after all the hard work an effort and letting it fill to find out my pump handle is broken was a total let down.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Oh no! We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jul 31, 2023
Monet Crowder
5 out of 5 stars review

Verified Purchase

Amazing

This pool is amazing and great for pool parties. Multiple large size pool floats fit in this pool. Amazing

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are happy to hear that you are enjoying your pool! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 23, 2023
Bud
4 out of 5 stars review

Verified Purchase

Overall good pool!!

Overall good pool. Feet for legs made of cheap plastic, break very easily. Other than that satisfied!!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Bud, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 23, 2024
Khes
5 out of 5 stars review

Verified Purchase

Great pool

The pool was super easy to set up and the filter is doing well. Kids love it and it is worth the money. Would recommend.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hi! We are so happy to hear that you guys are all enjoying the pool! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 5, 2023
S Jay
1 out of 5 stars review

Verified Purchase

Disappointed

Boxes can damaged and customer service to this day continues to give me the run around by email and by phone

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we're sorry to hear that you are having trouble getting in contact with us. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT.

May 8, 2023
Robert
2 out of 5 stars review

Verified Purchase

Nice pool faulty pump

Great pool for the price it’s actually a good size but the pump didn’t work. In contact with customer service.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Robert, we are sorry to hear that you are having trouble with your pool's pump. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.