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Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub for
Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub
4.6 out of 5 stars
stars
310 ratings310 reviews
  1. 5 stars80% (247)
  2. 4 stars10% (31)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (18)

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Showing 261-270 of 310 reviews
Jul 2, 2024
Reviewer name: Mae L
4 out of 5 stars
4 out of 5 stars review

New fridge

[This review was collected as part of a promotion.] I have had this fridge for about a month now. The only thing I don’t like is how I can’t access or search for songs on Spotify on the fridge, forcing me to open an amazon music account. Overall happy with my purchase.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Jun 6, 2025
Reviewer name: JitT
5 out of 5 stars
5 out of 5 stars review

A Game-Changer for the Modern Kitchen!

[This review was collected as part of a promotion.] I absolutely love this refrigerator! The Bespoke 4-Door Flex with AI Family Hub is not only stunning to look at with its customizable panels, but it’s also packed with smart features that genuinely make life easier. The AI-powered Family Hub keeps our household organized — from shared calendars and grocery lists to recipe suggestions and even streaming music while I cook. The FlexZone drawer is incredibly versatile, allowing me to switch between fridge and freezer modes depending on what I need. Plus, the space is massive — it fits everything, and then some, without feeling cluttered. Cooling is fast and even, and the beverage center with auto-fill pitcher is a small luxury I didn’t know I needed. Highly recommend it to anyone looking for a premium, feature-rich fridge that blends style with cutting-edge technology!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Jun 17, 2025
Reviewer name: NoSamsungsAgain
1 out of 5 stars
1 out of 5 stars review

Horrible

I will never buy another samsung refirgerator. This is the second one (both came with house when bought). Ice maker was replaced and started leaking 6 months later. Previous samsung ice maker would continually freeze and also needed to be replaced. Both were "out of warranty"

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
reply from SEA Care

Hi there, We care about the betterment of your fridge. Let's help you out. To rectify the leaking concerns in your fridge, please click the link and the hyperlinks and watch the embedded video (If there is any) for tips. Water leaks in a Samsung refrigerator (Please select where the leak is coming from): https://www.samsung.com/us/support/troubleshoot/TSG10003766/# Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1149621253, to help our team pull up your information when you message us. Have a great day. -John

Dec 6, 2024
Reviewer name: Nicole
2 out of 5 stars
2 out of 5 stars review

Loud and annoying

I bought this fridge in August. I was very happy with it until a few weeks ago. It started making a squeaky rattling noise for hours on end. Repair guy came and said it’s a normal noise of the compressor. He installed some foam to make the noise less noticeable. It made no difference. Outside of that there is nothing else to be done and I just have to get used to it because that’s a “normal noise” The noise drives me nuts. My 15 year old GE fridge was quieter than this. Very disappointed.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
reply from Samsung Care

Hi Nicole, It must be incredibly frustrating to deal with a noise like that, especially after having a positive experience with the fridge initially. We are here to assist. I have shared a Samsung link below to help with your experience. The link has an embedded video that we recommend watching in full. The link also has hyperlinks that can be visited for additional help. Understand the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Should you need more assistance with your refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147866404 to help our team pull up your information. Leo

Jun 19, 2025
Reviewer name: JasonL
5 out of 5 stars
5 out of 5 stars review

Love the AI Family Hub

[This review was collected as part of a promotion.] Overall, the quality is good. Sound level is very low when compressor is running. Love the AI Family Hub. It is convenient watching news while working in the kitchen. I found it is a bit hassle using AI Vision, so I am keeping it off most of the time.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Jan 3, 2025
Reviewer name: jitzy3296
5 out of 5 stars
5 out of 5 stars review

Bougie?

[This review was collected as part of a promotion.] We have had this appliance for about 4 months now and we love it. It is so roomy and the beverage center is nice. I enjoy the AI vision and being able to see what is currently in the fridge when I am out at the store. No regrets in this purchase. Our kids call us bougie....

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
May 1, 2024
Reviewer name: Chuchi
3 out of 5 stars
3 out of 5 stars review

Nice fridge, but only if you have a second fridge.

I bought this fridge for my new home. Although I like most of the fridge's features, I loathe this 4-door design. Half my items from big box stores don't fit in these narrow freezer spaces. And good luck if you've got a frozen pizza to put in there. What was Samsung thinking, not releasing a wide freezer drawer option? I had to buy a new freezer for the garage because of this thing's design.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
reply from Samsung Care

Hi there, We can feel the frustration you have with this fridge. We are here to help you in any way possible. We recommend checking the resources below for steps on how to organize your fridge. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147106900), and it will help our team pull up your information. ^Rodel

May 11, 2024
Reviewer name: AcmeAdict
3 out of 5 stars
3 out of 5 stars review

3 out of 5

Yep. 3. Here’s how to make it a 5. Fix the left door so it stays open when you open it. And for god’s sake, make it possible to update key functionality on the Family hub from your phone! To do list for example! Can’t believe how limited Family hub is in that respect.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
reply from Samsung Care

Hi there, We can feel the disappointment with this refrigerator. We are here to assist you. We would like to speak to you directly to provide options and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147129160), to help our team pull up your information. Have a great day! ^Rodel

Jun 3, 2025
Reviewer name: Santo
5 out of 5 stars
5 out of 5 stars review

Loving it!!

[This review was collected as part of a promotion.] I'm thoroughly enjoying it, particularly due to its amazing features and impressive design. The functionality offered is truly remarkable, making it a joy to use. Each feature seems thoughtfully integrated, enhancing the overall experience.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Jan 17, 2025
Reviewer name: Techlove
4 out of 5 stars
4 out of 5 stars review

Really cool features and sleek design.

[This review was collected as part of a promotion.] We've had this for about a month or so now and i would say that it definitely does have all the bells and whistles but we don't really use it for all it's intended. A lot of the set up took many shots of resetting in order to get some of the functions like the ring camera to work on demand and the camera to capture the shots necessary to place reorders. The inside could use another shelf because i do find it wastes a lot of space so i do not recommend it for a big family. For ex. if you cook a pot of food, that pot will most definitely fit on one side of the fridge, but that's it. My biggest qualm is that there is only 1 ice scoop for the freezer even though there are two slots for the scoops and when i tried to order another, they didn't offer it on the site and it is a very specific ice scoop that if it breaks, I'm not sure how to replace it.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263