[This review was collected as part of a promotion.] This refrigerator is a dream or a fantasy come true. We love, love this refrigerator. Everything about it is perfect. We've had it for around 6 months now and there a no complaints. It's large. It has the perfect ice machine built right in.The Family Hub (Tablet) is incredible. I didn't think that I would be using it too much, but in reality, I use it all the time. I especially like that I can add all my upcoming events, games, important dates, appoinments, etc., on the Google calendar on my lap top and it gets displayed on my calendar on the fridge. You can select up to 100 photo's to display as a screensaver. I even watch my games on it. The picture is amazing. You can get notifications, make adjustments for the temp, stop/start the ice maker, and much more all from the Smartthings App on your phone. Even to this day, I would see the fridge in the kitchen and I would shake my head in disbelief. I am honestly in awe. It is perfect!

The model RF28R6301SR looked so great in the store, but it has irate design problems. One major issue is the quality of the plastic of the door shelves. Shelf after shelf broke into little pieces, and the contents crashed and spilled to the floor when the appliance was only a little over a year old. I was told I would have to purchase new, replacement shelves although this is clearly a manufacturer’s defect. . In all my years of purchasing refrigerators, I have had one shelf break. Additionally, there is insufficient room for all items, such as soda and juice bottles. Buyer beware!

[This review was collected as part of a promotion.] I bought this refrigerator in early September 2024 and it's been a very positive experience so far. I love the space it provides and the flexibility to adjust the freezer sections. I have only adjusted once so far when I needed extra refrigeration space for the holidays. I have not used the AI features yet but plan to in the near future. The fridge takes pictures of items as I put them in but most pictures are not clear, although I just read it would help if I put them in slower and faced the camera better. Seems like it might be a bit of work to get all items labeled correctly when AI can't determine what the item is. I do get meal plans generate at the beginning of each week and although I have not followed any plans yet, they could be useful. We love having the calendar in the Family Hub and being able to display different pictures. I don't use the Hub display a ton but it is really nice to have. The feature I both love and hate the most is the beverage center. I absolutely love having a pitcher full of cold water waiting for me at all times. Unfortunately the pitcher quite often randomly does not refill. I have tried every suggestion I read online to try to fix it but nothing worked. That is until I accidentally dropped the pitcher on our tile floor. Luckily the pitcher did not crack but it did jam the lid in tighter making it difficult to remove. The pitcher fill has been much more consistent since this happened pointing to a loose pitcher lid being the culprit. My wife loves having two types of ice ready at all times also. I was initially concerned the ice maker would take up too much space in the freezer but space has not been a concern. Overall best fridge I ever owned.

[This review was collected as part of a promotion.] This is a futuristic refrigerator. Great addition to any kitchen. There’re many features and way to utilize multiple zones. It’s quite silent and compared to my previous Samsung refrigerator it’s energy efficient that I could see in the reality!! Finally, the touchscreen is a nice touch; however I wish it was high resolution like 4K.

I bought this fridge in December 2024 for our new home and we absolutely love it!! All the features are so cool, I can ask it questions like Siri, put my to do lists on there, play music or TV and I always know what’s in there/ when food is going to expire with the AI feature.

I will never buy another samsung refirgerator. This is the second one (both came with house when bought). Ice maker was replaced and started leaking 6 months later. Previous samsung ice maker would continually freeze and also needed to be replaced. Both were "out of warranty"

[This review was collected as part of a promotion.] If I had to buy another refrigerator I don’t know if I would still pick this one. I love that I can turn the bottom into either freezer or fridge. I do love the screen and it does come in handy. Only downside is side is the camera it really don’t show the items.

I bought this fridge in August. I was very happy with it until a few weeks ago. It started making a squeaky rattling noise for hours on end. Repair guy came and said it’s a normal noise of the compressor. He installed some foam to make the noise less noticeable. It made no difference. Outside of that there is nothing else to be done and I just have to get used to it because that’s a “normal noise” The noise drives me nuts. My 15 year old GE fridge was quieter than this. Very disappointed.

[This review was collected as part of a promotion.] I have had this fridge for about a month now. The only thing I don’t like is how I can’t access or search for songs on Spotify on the fridge, forcing me to open an amazon music account. Overall happy with my purchase.

[This review was collected as part of a promotion.] Overall, the quality is good. Sound level is very low when compressor is running. Love the AI Family Hub. It is convenient watching news while working in the kitchen. I found it is a bit hassle using AI Vision, so I am keeping it off most of the time.