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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
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350 ratings350 reviews
  1. 5 stars80% (281)
  2. 4 stars10% (35)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (20)

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Showing 261-270 of 350 reviews
Mar 27, 2024
Reviewer name: adohad
5 out of 5 stars
5 out of 5 stars review

Bespoke Refrigerator is truly to be spoke about!!!

[This review was collected as part of a promotion.] Absolutely thrilled with my new Samsung Bespoke refrigerator! From the moment it arrived, I knew it was something special. The customizable design feature allowed me to perfectly match it with my kitchen decor, creating a seamless and stylish look. Not only does it look fantastic, but it also performs exceptionally well. The storage capacity is impressive, providing ample space for all my groceries and more. The adjustable shelves and compartments make organizing a breeze, and I love the flexibility it offers to accommodate items of various shapes and sizes. One of my favorite features after using it for a week now is the advanced cooling technology, which ensures that my food stays fresher for longer. I no longer have to worry about items spoiling quickly, thanks to the precise temperature control and even cooling throughout the refrigerator. Moreover, the smart features are a game-changer! Being able to control and monitor the refrigerator remotely from my smartphone gives me peace of mind, especially when I'm away from home. Overall, I couldn't be happier with my Samsung Bespoke refrigerator. It's not just a kitchen appliance; it's a statement piece that enhances both the functionality and aesthetics of my home. Highly recommend it to anyone looking for a top-of-the-line refrigerator that ticks all the boxes!

Review from The Insiders
Helpful?3HAMWZ5T15TC17562620026
Apr 15, 2024
Reviewer name: Topanga7858
5 out of 5 stars
5 out of 5 stars review

Everyone’s favorite part of our kitchen renovation

[This review was collected as part of a promotion.] Our family is absolutely captivated by the game-changing features of our new refrigerator! The AI Family Hub’s large screen allows our us all to stay connected with a digital whiteboard and the integrated calendar means being organized has never been easier with everything streamlined in one place. Inside, the AI Vision technology ensures that we always know what's on hand, making meal planning a breeze in addition to being alerted to food that is close the expiration date. The beverage center means that we always have filtered water on hand and we never run low on ice thanks to the dual auto ice maker. The fourth door flex zone means that I can finally have the wine refrigerator that I always wanted but never had room for, or it can be switched over to a freezer space if we need it. Aesthetically, the customizable door panels allow us to personalize the fridge to match our style perfectly. Features like the UV Deodorizer and SmartThings AI Energy Mode keep food fresh and help us save energy, making this a refrigerator that truly has it all. Our kitchen renovation has been completely elevated with the addition of our Samsung Bespoke 4-Door Flex with Family Hub+. It’s been a major upgrade that brings continuous convenience, style, and innovation to our kitchen.

Review from The Insiders
Helpful?3HAMWZ5T15TC17562620026
Mar 18, 2024
Reviewer name: Playboy1707
5 out of 5 stars
5 out of 5 stars review

Amazing fridge

[This review was collected as part of a promotion.] The Bespoke 4-Door Flex Refrigerator 29 cu. ft. with Family Hub+ is an outstanding refrigerator. I love how unique it is and how much detail was put into it by Samsung for flexibility and convenience. The Bespoke refrigerator came in a Charcoal Glass Top and Stainless-Steel Bottom Panels with one of the right hand side top panels being a full size touch screen. I was very amazed as to how easy it was to set up once it was installed with the water line connected. The water filter came preinstalled in the unit and all you had to do is follow the onscreen instructions to set up. The family hub interface is super user friendly and is a touch screen on a 32” screen (very large for a fridge). It’s easy to navigate through the different menus or multiple desktops and reach the apps if needed. It operates very similarly to the android galaxy series phones which I have so it flawlessly connected to it directly and made setup a breeze. There are multiple settings for the fridge including individual control of both the bottom sections. You can customize having both serve as a freezer or have on the right be a ‘Drinks’ cooler and the other side serve as your freezer. I chose this option as the right-hand side did have a wine rack built in which is awesome. I now have it set on drink mode and it makes all my wine be chilled and serve as my drink hub. It’s also low enough for my kids to reach in and grab juices/sodas etc as needed to keep up with hydration. The Inside of the fridge has LED cool white lights which are very bright. It’s easy to access whatever I need and I can customize all the shelves the way I like to make sure everything fits. It’s very large inside (29 cu feet) compared to my previous unit which was 25.5 and I thought that was big. This is definitely a huge upgrade. I love that I can have multiple locations with Samsung’s FLEX crisper drawers that will automatically keep the right temperature in those once you tell it what’s there. There are also multiple cameras built into this unit doors so you can knock and see exactly what’s inside without having to open it. It even labels the items for you (this feature I would say still needs a lot of work) but does detect the majority of standard items properly. You can also tell it once you view what’s inside the expiration date and it will remind you a few days in advance that for example ‘spinach’ is expiring in a few days and so forth. Pretty nifty feature. With that also comes the add to shopping list button that allows you to immediately add it to your list so you can have your grocery list on the go later and restock. I absolutely love the ‘smart’ features of this unit. It works very well with Alexa built in and smart things and I added almost all of my compatible smart devices to it to be able to control my devices straight from the fridge. My kids love the Samsung TV built into this as now they eat breakfast and watch some cartoons sometimes on the refrigerator. I love that I can add my shared calendar to it with my wife and it syncs up with our phones so that we can now see our daily planner live on the fridge. You can even leave voice messages or stickers, or even post it notes directly on it. Very convenient features already built in. It has a timer and even recipes depending on the food you have in the fridge for when my wife is cooking dinner so she uses that often and it has music streaming services such as Pandora, iHeart radio, and spotify. I personally love that it will beep if the door is open and send me a notification if the door is still open if my kids forgot to close the door as that happens occasionally. I’m able to now enjoy live TV, music, and practically other entertainment on this fridge while cooking or cleaning around the kitchen. The fridge keeps the different ‘flex zones’ at the right temperature every time and it’s easy to adjust at any time in the settings menu. I love the hidden water and hydration station which allows for easy quick refill of water cups, ICE down below whether you like small cubes or large (it has both) and even comes with a scoop, or just infuse the water in the provided water pitcher. It will even refill that automatically for you once it’s low. The filter is super easy to replace and conveniently located below in the middle for a quick twist on/off installation. The unit is a fingerprint magnet so be prepared to clean it especially if you have kids like I do but nonetheless, a very good quality fridge with convenience and flexibility built in. I love that I can make whatever side I want be the freezer, or fridge, the flexible crispers which keep temps on their own relative to fruits/veggies, and the built in UV deodorizer which gets rid of nasty smells and bacteria. The unit fits perfectly between my cabinets and does not stick out much even though it's bulky and bigger. The screen is very responsive and I’m able to customize the desktops to the apps I use most. It even has a screen clean mode and will lock all controls of the screen so you can clean it which is a nifty feature. As long as you have good wifi in the kitchen, this unit will have no issues with buffering. Definitely a quality product that should last years! My family is definitely excited about this fridge and it will be put to good use daily.

Review from The Insiders
Helpful?3HAMWZ5T15TC17562620026
Jan 11, 2025
Reviewer name: Luxotic
5 out of 5 stars
5 out of 5 stars review

Family Loves it

We have had this fridge for almost a month and so far this fridge is awesome! First we were sure about the white. Don’t think twice if the white works in your kitchen it’s beautiful. I’m glad we ditched the stainless steel the white is amazing. The family absolutely loves the beverage center. Cold water in a pitcher and being able to use the fill direct and not ugly dispenser and a clean look. The 2 different ice options is a plus and the ice is inside not out again a plus for us. The size is one of the main reasons we bought this fridge. I absolutely hated our French door fridge. You can’t fit anything in it. This fridge is huge and now we actually have space after shopping and I can see everything in the fridge and freezer. Best fridge imho. And the family hub we still need to learn but it is used by everyone from pictures to grocery list to the front door to music or news. Once we learn it I’m sure it will be used. My friends and family buy wolf and sub zero they are dummies. I can’t comment on the performance that is TBD but this fridge hand down was very thought out. Good job samsung

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Jun 19, 2025
Reviewer name: JasonL
5 out of 5 stars
5 out of 5 stars review

Love the AI Family Hub

[This review was collected as part of a promotion.] Overall, the quality is good. Sound level is very low when compressor is running. Love the AI Family Hub. It is convenient watching news while working in the kitchen. I found it is a bit hassle using AI Vision, so I am keeping it off most of the time.

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Mar 26, 2024
Reviewer name: BigD23
5 out of 5 stars
5 out of 5 stars review

Top of the Line

[This review was collected as part of a promotion.] I'm absolutely delighted with my new Samsung Bespoke refrigerator! From the moment it was delivered, I could tell it was something extraordinary. The ability to customize its design allowed me to perfectly complement my kitchen decor, resulting in a seamless and elegant appearance. Not only does it look stunning, but its performance is also outstanding. The storage capacity is impressive, offering plenty of room for all my groceries and more. The adjustable shelves and compartments make organizing effortless, and I appreciate the versatility it provides for items of various shapes and sizes. One feature I particularly love after using it for a week is its advanced cooling technology, which keeps my food fresh for longer periods. With precise temperature control and even cooling throughout, I no longer worry about items spoiling quickly. Furthermore, the smart features are a game-changer! Being able to remotely control and monitor the refrigerator from my smartphone gives me peace of mind, especially when I'm not at home. In summary, I couldn't be happier with my Samsung Bespoke refrigerator. It's not just an ordinary kitchen appliance; it's a statement piece that enhances both the functionality and aesthetics of my home. I highly recommend it to anyone in search of a top-of-the-line refrigerator that meets all their needs!

Review from The Insiders
Helpful?3HAMWZ5T15TC17562620026
Jul 6, 2024
Reviewer name: oraa1374
5 out of 5 stars
5 out of 5 stars review

Great fridge at a great price after discounts.

[This review was collected as part of a promotion.] We bought this fridge about a month ago, the quality is great! We love the dual ice maker as well as having regular doors for the freezer section. Screen is responsive, apps work great and we love leaving notes, it's really convenient.

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Mar 28, 2024
Reviewer name: Thestatefarmguy12
5 out of 5 stars
5 out of 5 stars review

Definitely meets my expectations

[This review was collected as part of a promotion.] The Samsung RF29DB9900QDAA refrigerator has exceeded all my expectations. This sleek and stylish appliance not only adds a touch of modern elegance to my kitchen but also delivers exceptional performance. One of the standout features of this refrigerator is its ample storage space. With its spacious compartments and adjustable shelves, I never have to worry about running out of room for my groceries. The freezer section is equally impressive, providing plenty of space for frozen foods without sacrificing organization. I also appreciate the advanced technology integrated into this refrigerator. The FlexZone drawer offers customizable temperature settings, allowing me to keep fruits, vegetables, and beverages at their optimal temperatures. Additionally, the Twin Cooling Plus system ensures that food stays fresher for longer by maintaining separate humidity levels in the refrigerator and freezer. In terms of design, the RF29DB9900QDAA is a really good. The fingerprint-resistant stainless steel finish is okay as it sometimes need cleaning. The LED lighting illuminates the interior perfectly, making it easy to find items even in the darkest corners. Overall, the Samsung RF29DB9900QDAA refrigerator combines style, functionality, and efficiency in one impressive package. This refrigerator is sure to exceed my expectations. Highly recommended!

Review from The Insiders
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Jun 10, 2024
Reviewer name: Justin D
5 out of 5 stars
5 out of 5 stars review

My FAVORITE Appliance from Samsung!

[This review was collected as part of a promotion.] **Samsung Bespoke 4-Door Flex 29 cu. ft. Refrigerator Review** I recently purchased the Samsung Bespoke 4-Door Flex 29 cu. ft. Refrigerator, and it has exceeded my expectations in every way. This refrigerator is packed with features that make it a standout choice for any modern kitchen. **Design and Customization:** The first thing you'll notice about this refrigerator is its sleek and customizable design. With 11 colors and two finishes to choose from, I was able to pick the perfect look to match my kitchen decor. The changeable door panels are a fantastic touch, allowing for future updates without needing to replace the entire unit. **AI Family Hub+:** The AI Family Hub+ is a game-changer. The industry's largest screen on a refrigerator not only lets me share pictures and stream music and videos, but also access recipes and more, all from my fridge. It's incredibly convenient and has become a central hub for my family. **AI Vision Inside:** AI Vision Inside is another impressive feature. It automatically recognizes the contents of the fridge, so I always know what I have on hand. This has made grocery shopping and meal planning so much easier. While it currently recognizes 33 food items, Samsung has committed to regularly updating and adding more items, which is promising. **Beverage Center and Auto Open Door:** The Beverage Center is fantastic for quick access to cold water, with two dispensing options. The Auto Open Door feature is incredibly convenient, allowing the door to fully open with just a light touch. This has been especially useful when my hands are full. **Dual Auto Icemaker and FlexZone:** Having ice in two forms, cubed and Ice Bites, is great for different occasions. The FlexZone feature is another highlight, allowing me to customize the lower-right storage space as either a refrigerator or freezer with five adjustable temperature settings. This flexibility is perfect for my varying storage needs. **Additional Features:** The UV Deodorizer keeps the air inside fresh, and the adjustable shelves make storing tall items a breeze. The precise temperature and humidity controls in all three zones help keep my food fresher for longer, which is a huge plus. It's also ENERGY STAR Certified, so it's eco-friendly and energy-efficient. **SmartThings AI Energy Mode:** This feature helps reduce energy consumption by up to 10%, saving money in the long run. It's easy to control through the SmartThings app on both Android and iOS devices, provided you have a Wi-Fi connection and a Samsung account. Overall, the Samsung Bespoke 4-Door Flex Refrigerator is a remarkable appliance that combines cutting-edge technology with practical features and stylish design. It has made a significant difference in my kitchen's functionality and efficiency. I highly recommend it to anyone looking for a high-quality, innovative refrigerator.

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Nov 2, 2025
Reviewer name: Julius
1 out of 5 stars
1 out of 5 stars review

Leaking and Defective

Leaking and Defective the 1st year. Bells ans whistles not worth it.

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
reply from SEA Care

Hi Julius, This is not the experience we want you to have. Let us extend our help by providing the details you need for your refrigerator. Below is a link to help you identify why there is a leak in your refrigerator. Kindly choose from the options that can be seen on the link. Please note that there are hyperlinks you can click, which will give you additional information. Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshoot/TSG10003766/ Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151227159) when you message us so our team can retrieve your information. Thank you. -Kimberly