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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars
328 ratings328 reviews
  1. 5 stars81% (265)
  2. 4 stars10% (32)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star5% (17)

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Showing 261-270 of 328 reviews
Jul 4, 2024
Grandma fridge
5 out of 5 stars review

Packed with features

[This review was collected as part of a promotion.] Samsung Bespoke Counter Depth Refrigerator: Stylish and Smart I recently got the Samsung Bespoke Counter Depth Refrigerator, and it’s been a game-changer for my kitchen. Looks Great: One of the coolest things about this fridge is how customizable it is. You can choose different colors and finishes for the front panels, so it matches perfectly with my kitchen decor, we have white appliances and chose white panels. Plus, it’s counter-depth, so it blends in seamlessly with the cabinets, giving everything a sleek look. The fridge uses advanced cooling tech to keep food super fresh. There’s a Triple Cooling System that controls humidity and temperature really well, and it stops any weird odors from mixing between compartments. The Digital Inverter Compressor also means it’s energy-efficient and pretty quiet. Lots of Space: Inside, there’s a ton of room to store all our groceries. The shelves are adjustable, the door bins are big, and there’s a FlexZone drawer that we use for different types of food. It’s perfect for keeping everything organized and easy to find. Smart Features: This fridge is pretty smart, too. It has the Family Hub, which connects to your other smart devices. We manage our calendar, play music, and even check what’s inside the fridge from phone using the SmartThings app. It’s also great for saving on electricity. The fridge is Energy Star certified, so it’s eco-friendly and helps reduce your power bills. The Samsung Bespoke Counter Depth Refrigerator is stylish, functional, and packed with smart features. It’s been a fantastic addition to my kitchen, and I’d highly recommend it to anyone looking to upgrade their fridge. It not only looks great but also keeps my food fresh and organized.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Aug 12, 2024
RoMa
5 out of 5 stars review

Great Design and Customization

[This review was collected as part of a promotion.] I’m extremely satisfied with my bespoke refrigerator. The interior is well-organized, with plenty of storage space. The adjustable shelves and deep door bins make it easy to store items of various sizes. I particularly like how the design maximizes space without compromising accessibility. The layout is intuitive, and I never feel like I’m struggling to fit in groceries or find what I need. If you’re looking for a refrigerator that offers more than just basic cooling, and you value customization and quality, this is an excellent choice. The modular design allowed me to change the fridge’s appearance to my exact preferences, which is something most standard refrigerators don’t offer. This level of design flexibility makes it feel like a truly personalized addition to the kitchen, rather than just another appliance. It’s an investment in both your kitchen’s appearance and your daily convenience. Highly recommended!

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Nov 24, 2025
Bade
5 out of 5 stars review

Great features

Bought this fridge a few month ago and I love it so much.

Review from Samsung Canada
Helpful?2EG2FJ1ZKWHG17562620026
Nov 2, 2025
Julius
1 out of 5 stars review

Leaking and Defective

Leaking and Defective the 1st year. Bells ans whistles not worth it.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
reply from SEA Care

Hi Julius, This is not the experience we want you to have. Let us extend our help by providing the details you need for your refrigerator. Below is a link to help you identify why there is a leak in your refrigerator. Kindly choose from the options that can be seen on the link. Please note that there are hyperlinks you can click, which will give you additional information. Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshoot/TSG10003766/ Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151227159) when you message us so our team can retrieve your information. Thank you. -Kimberly

Jun 5, 2025
Luwis
4 out of 5 stars review

Great fridge, poor camera

[This review was collected as part of a promotion.] Amazing fridge, only complain I have is with the AI smart camera feature. The pictures it takes are so blurry I can't even make what the pictures are most of the time.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Jul 2, 2024
Galaxyguy
5 out of 5 stars review

The fridge we all need that we think we don't need

[This review was collected as part of a promotion.] I really enjoy the elegant look of the 4 door bespoke door panels and the many complimentsit receives. I appreciate the hands free auto open door features when my hands are full.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Jun 18, 2025
Anonymous
3 out of 5 stars review

Great features

[This review was collected as part of a promotion.] It’s big and plenty of room but for the price I would consider something , the smart app panel is hard to use and took forever when using the app . The freezer section is small and really compact.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
reply from Samsung Care

Hello, We want to inquire more about what transpires with the application and would like to assist as soon as possible. You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Sep 20, 2024
Edein
5 out of 5 stars review

Samsung bespoke refrigerator

It has been a functional fridge thus far. My son loves to doddle on it and the photo gallery provides us with replayable pics and vids to relive our memories. A great piece of furniture in our open kitchen.

Review from Samsung Canada
Helpful?2EG2FJ1ZKWHG17562620026
Aug 2, 2024
nope
1 out of 5 stars review

DONT BUY SAMSUNG

If the refrigerator breaks and your food is spoiled they will not do anything to help you. They will fix it once then you have to fix it the next item it breaks for the same thing. ICE MAKER AND FREEZER STOP WORKING

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
reply from SEA CARE

Hi there, We understand your sentiments regarding your overall experience. Please know that we're here to help you. To ensure optimal performance, we strongly advise setting the freezer's temperature to 0 °F (-18 °C) and the fridge's to 37 °F (3 °C). The guide below shows the steps to improve the ice maker's efficiency. For more details, please select the corresponding bullet points that affect ice production. You can also learn more by watching the YouTube video and clicking the hyperlinks. The Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ We recommend reviewing this informative link to help prevent the freezer from cooling. It includes recommended embedded links and a YouTube video; kindly visit them. The refrigerator or freezer is not cooling at all: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all It would be best if we could speak to you directly to gather more information about the freezer so that we can best assist you with it. Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147407348, to help our team pull up your information. Have a great day! ^Chrystel

Aug 13, 2024
Kittysaures
5 out of 5 stars review

Nice fridge

[This review was collected as part of a promotion.] Love the fridge, fits all my needs. Only wished additional panels were available as they seem to be mostly out of stock.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026