Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub forMember photos









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Excellent
[This review was collected as part of a promotion.] This fridge is excellent! The stainless steel surface is very easy to clean, and looks sleek. Great capacity, suitable for a household of 4. I love that the water hub is actually inside so it’s not exposed. The auto fill setting makes it even more wonderful! Kids are having so much fun with the big screen. The best part to me is the bins on the doors, it has them on all 4 doors, makes it easier to organize, also feels like the fridge can hold more because of these bins. Cools fast, precise temperature settings, love it! Also have to mention the Smart Things App, easy to connect, we also have the same brand stove, so we're able to set up everything with couple clicks. Love this fridge, highly recommended!
Top of the Line
[This review was collected as part of a promotion.] I'm absolutely delighted with my new Samsung Bespoke refrigerator! From the moment it was delivered, I could tell it was something extraordinary. The ability to customize its design allowed me to perfectly complement my kitchen decor, resulting in a seamless and elegant appearance. Not only does it look stunning, but its performance is also outstanding. The storage capacity is impressive, offering plenty of room for all my groceries and more. The adjustable shelves and compartments make organizing effortless, and I appreciate the versatility it provides for items of various shapes and sizes. One feature I particularly love after using it for a week is its advanced cooling technology, which keeps my food fresh for longer periods. With precise temperature control and even cooling throughout, I no longer worry about items spoiling quickly. Furthermore, the smart features are a game-changer! Being able to remotely control and monitor the refrigerator from my smartphone gives me peace of mind, especially when I'm not at home. In summary, I couldn't be happier with my Samsung Bespoke refrigerator. It's not just an ordinary kitchen appliance; it's a statement piece that enhances both the functionality and aesthetics of my home. I highly recommend it to anyone in search of a top-of-the-line refrigerator that meets all their needs!
Loaded features
[This review was collected as part of a promotion.] I got this delivered about 20 days back and it has been performing as portrayed on the website. Haven’t had any issues so far. The touch screen works great without any lag although I haven’t tested it too deep. Makes the kitchen look more aesthetic.
Almost perfect
[This review was collected as part of a promotion.] I had big expectations for this Bespoke Refridgerator with Family Hub and AI technology. Great, but not perfect... yet. One main reason we chose the 4 door french option (I had the older model of this in my last house too and loved it) was the capability to choose the bottom section for more fridge space. This is perfect for a family with kids. We love setting that up just for them with their favorite snacks and drinks. This works for us because we have a separate garage freezer. The beverage door is great! Love having access to protein shakes or creamer for coffee without opening the entire door. The real winner is that auto-fill pitcher. To quickly fill large waterbottles is a time saver. We also chose the white glass option as I read it acts like a white board... so fun. Our kids loved drawing with dry erase markers on it. Even my husband and I played hangman. Just a cool alternative when the front is not magnetic. Also the hands free option is super helpful. This is where I knock off a star. I am very tech savvy especially when it comes to Samsung products. We have multiple devices throughout our home. This particular refrigerator with the integration of technology aka the Family Hub and AI and viewing inside feature is half of this product. Setting it up was totally fine. But it wasn't seamless. One major part was putting food inside the fridge. The camera scans what goes in and out and creates a small thumbnail for the item which is usually blurry, not clear, looks ehh and mostly not recognized so you have to edit each item. This is very time consuming. The cameras only face the doors, so when you close the doors and want to see inside, you only see (what I'm assuming most people put in the doors) condiments. You do not get to choose a live view of the main part of the fridge like the older model. This is a setback in my opinion. It should allow you to do both features, scan and whole upper fridge view. There weren't a lot of options for apps either. Even the Spotify app you still needed to be connected to your phone initially to launch the music. Pandora worked as expected. Watching Samsung TV was simple. Sound was good. One thing I did like was screen mirroring my phone for recipes to follow while cooking. You can create favorite website tabs to go to and we added our grocery store as one so we could add food to our list there. But I feel like it would make sooo much more sense if apps were integrated so you could be logged into your phone and see the same thing that your phone has. I would have like to see the Samsung Notes app in there for sure. To have checklists. Maybe a more customizable calender rather than a picture of the calender. The main reason for the smart screen was camera viewing. I know that the Ring has an app to view cameras, but we use another camera and have access to view it through the Smartthings App which is an option on the fridge. But it never worked and would not connect. I even froze all wifi connections except the fridge to our modem and it still would not stream video through SmartThings. I was hoping to see who was at the door or see kids playing in the backyard while I was in the kitchen, but this main feature never functioned properly for me. Overall, beautiful fridge. Just lacking in the technology side - still smarter fridge than anything else out there. But my expectations were not met with the Family Hub part and so we did return this for one without the screen. If you're not picky and willing to wait for updates to eventually maybe happen on that side, then get it. After exhausting all options on my end for fixing the video, the rest of the technology just wasn't personally meeting my expectations the way I had imagined. We love the non-screen option we have now.



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Love my new fridge
[This review was collected as part of a promotion.] The Samsung Bespoke AI hub plus vision Family Hub Refrigerator is a cutting-edge addition to any modern kitchen. This appliance seamlessly blends innovative technology with customizable design, catering to the unique needs of every household. One of the standout features of this refrigerator is its AI-generated capabilities, which adapt to the user's preferences and habits over time. Through advanced machine learning algorithms, the refrigerator learns the family's food preferences, suggests recipes based on available ingredients, and even helps with meal planning and grocery shopping. AI vision captures what’s in the refrigerator and what’s going to expire within few days if not used. Through vision AI recognizes the food going in and even out so you can see what’s in your fridge before next grocery shopping. It also generates recipes according to ingredients available in your fridge The Family Hub interface is intuitive and user-friendly, providing easy access to a wide range of functions and applications. From managing calendars and to-do lists to streaming music and videos, the refrigerator serves as a central hub for family communication and entertainment. In terms of storage and organization, the refrigerator offers ample space and flexible shelving options to accommodate groceries of all shapes and sizes. The adjustable temperature zones ensure optimal freshness and preservation of food items, while the built-in water and ice dispenser adds convenience to everyday life. Overall, the Samsung Bespoke AI Generated Family Hub Refrigerator delivers on both style and functionality, making it a standout choice for tech-savvy households looking to elevate their kitchen experience.
very nice looking fridge w/ ton of features
[This review was collected as part of a promotion.] We've had this fridge for about a month now and absolutely love it. Family hub option is amazing. The AI thing for food detection .... takes time to get used to using it properly so we turned it off. Wish the flex model came with the family hub and a glass door on the left - seems that you can get glass on the left (no family hub) or family hub, but no see-thru glass on the left.
Cutting-Edge Convenience: Amazing
[This review was collected as part of a promotion.] The 2024 Samsung Bespoke Refrigerator is a marvel of modern convenience. With seamless integration with the SmartThings App, I can control settings and receive notifications from anywhere. Its spacious capacity and customizable design make organizing groceries effortless. The Beverage Zone/Center keeps drinks perfectly chilled, while the AI Family Hub™+ acts as a central kitchen assistant, offering recipe suggestions and keeping me organized. The AI Vision inside minimizes food waste by tracking items and reminding me of expiration dates. And with the Dual auto ice maker, I always have plenty of ice on hand for any occasion. In summary, the Samsung Bespoke Refrigerator sets a new standard for innovation in the kitchen, making life easier and more enjoyable.
Best refrigerator
[This review was collected as part of a promotion.] This was a big upgrade from what we had before, we love our cooler, so easy to use, plenty of ice and everything stays cold, the AI feature is great and since everything we have is samsung it works great together
My FAVORITE Appliance from Samsung!
[This review was collected as part of a promotion.] **Samsung Bespoke 4-Door Flex 29 cu. ft. Refrigerator Review** I recently purchased the Samsung Bespoke 4-Door Flex 29 cu. ft. Refrigerator, and it has exceeded my expectations in every way. This refrigerator is packed with features that make it a standout choice for any modern kitchen. **Design and Customization:** The first thing you'll notice about this refrigerator is its sleek and customizable design. With 11 colors and two finishes to choose from, I was able to pick the perfect look to match my kitchen decor. The changeable door panels are a fantastic touch, allowing for future updates without needing to replace the entire unit. **AI Family Hub+:** The AI Family Hub+ is a game-changer. The industry's largest screen on a refrigerator not only lets me share pictures and stream music and videos, but also access recipes and more, all from my fridge. It's incredibly convenient and has become a central hub for my family. **AI Vision Inside:** AI Vision Inside is another impressive feature. It automatically recognizes the contents of the fridge, so I always know what I have on hand. This has made grocery shopping and meal planning so much easier. While it currently recognizes 33 food items, Samsung has committed to regularly updating and adding more items, which is promising. **Beverage Center and Auto Open Door:** The Beverage Center is fantastic for quick access to cold water, with two dispensing options. The Auto Open Door feature is incredibly convenient, allowing the door to fully open with just a light touch. This has been especially useful when my hands are full. **Dual Auto Icemaker and FlexZone:** Having ice in two forms, cubed and Ice Bites, is great for different occasions. The FlexZone feature is another highlight, allowing me to customize the lower-right storage space as either a refrigerator or freezer with five adjustable temperature settings. This flexibility is perfect for my varying storage needs. **Additional Features:** The UV Deodorizer keeps the air inside fresh, and the adjustable shelves make storing tall items a breeze. The precise temperature and humidity controls in all three zones help keep my food fresher for longer, which is a huge plus. It's also ENERGY STAR Certified, so it's eco-friendly and energy-efficient. **SmartThings AI Energy Mode:** This feature helps reduce energy consumption by up to 10%, saving money in the long run. It's easy to control through the SmartThings app on both Android and iOS devices, provided you have a Wi-Fi connection and a Samsung account. Overall, the Samsung Bespoke 4-Door Flex Refrigerator is a remarkable appliance that combines cutting-edge technology with practical features and stylish design. It has made a significant difference in my kitchen's functionality and efficiency. I highly recommend it to anyone looking for a high-quality, innovative refrigerator.
Aesthetically pleasing appliance tech!
[This review was collected as part of a promotion.] I've been an IT professional for over 20 years, and I'm still enthusiastic about exploring new technology, from cell phones and cars to appliances. This is my third HUB refrigerator, my second acquired through a promotional campaign, and it's truly outstanding. This latest model has introduced several new features, surprisingly outperforming its predecessors by what seems like three generations. The AI camera efficiently tracks each item I place or remove from the fridge, even suggesting expiration dates based on the type of food—a handy addition I didn't anticipate. The Bespoke Hub refrigerator excels in style, sophistication, and essential technology to keep perishables fresh and frozen items perfectly chilled. Its pull-out freezer drawers offer great organization, and the beverage center behind a hidden door provides a sleek look while staying clean, free from sediment stains that we often see on external water/ice dispensers. The inclusion of a pitcher for instant flavored water is a thoughtful touch, and the choice of both standard and small pebbled ice chips elevates our beverage and cocktail experiences. The HUB’s large exterior screen is a highlight, showcasing artwork or photos beautifully. It also mirrors our Samsung TV’s content, so we don't miss a moment when we’re cooking or gathered in the kitchen. Overall, this fridge is packed with features that meet or exceed expectations, offering great value compared to its retail price. Pros: Ample space with flexible storage options. AI camera that aids in meal planning and grocery tracking. Enhances any kitchen's aesthetics, whether new or old. Convenient beverage station and ice trays. User-friendly tech features on the HUB screen. Cons: The price may be steep for those on a budget; consider last year's model for savings. The deep model protrudes more than counter-depth units, which might not suit all kitchen layouts. (This wasn’t an issue for me but could be for others.) In summary, this refrigerator is a significant upgrade and well worth considering for its advanced features and stylish design.





















