Hello Larissa, we’re sorry to hear the pool began deflating after just one use. We understand how disappointing that must have been and would like the opportunity to help. Please give our customer service team a call at 888-670-4386, Hours: 7 AM–7 PM MST (Mon–Fri), and Saturday during our regular weekend business hours (MST). We’ll be glad to review warranty options and help resolve this for you. Thank you for your purchase at Sam's Club.

Hello, we’re sorry to hear the pool deflated during its first use. That’s not the experience we want for our customers. Please give our customer service team a call at 888-670-4386, Hours: 8 AM–5 PM MST (Mon–Fri), and we’ll be glad to review warranty options and help resolve this for you. Thank you for your purchase at Sam’s Club.

Hello Jamie, we’re sorry to hear your pool arrived with a hole in it. That’s not the experience we want for our customers, and we understand how disappointing it is to discover a defect right away. Please give our customer service team a call at 888-670-4386, Hours: 8 AM–5 PM MST (Mon–Fri), and we’ll be glad to review warranty options and help resolve this for you. Thank you for your purchase at Sam's Club.

Hello, we’re sorry to hear you’re having trouble with the pool not holding air and the drain plug not staying secure. That’s not the experience we want for you, and we understand how frustrating that can be during setup. Please give our customer service team a call at 888-670-4386, Hours: 7 AM–7 PM MST (Mon–Fri), and Saturday during our regular weekend business hours (MST). We’ll be glad to review warranty options and assist further. Thank you for your purchase at Sam’s Club.

Hello, we’re sorry to hear your pool had a hole in it right out of the box. We understand how disappointing that can be when you're ready to set it up and enjoy it. Please give our customer service team a call at 888-670-4386, Hours: 7 AM–7 PM MST (Mon–Fri) and Saturday during our regular weekend business hours (MST). We’ll be glad to review warranty options and help resolve this for you. Thank you for your purchase at Sam's Club.

Hello, we’re sorry to hear the pool started losing air after only the second day of use. That’s not the quality experience we want for our customers. Please give our customer service team a call at 888-670-4386, Hours: 8 AM–5 PM MST (Mon–Fri), and we’ll be glad to review warranty options and help resolve this for you. Thank you for your purchase at Sam’s Club.

Hello, we’re sorry to hear the pool would not hold air on the very first use. We understand how disappointing that must have been, especially when you were ready to enjoy it with your family. Please give our customer service team a call at 888-670-4386, Hours: 8 AM–5 PM MST (Mon–Fri), and we’ll be glad to review warranty options and help resolve this for you. Thank you for your purchase at Sam’s Club.