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Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub for
Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub
4.6 out of 5 stars
stars289 ratings289 reviews
  1. 5 stars80% (232)
  2. 4 stars10% (30)
  3. 3 stars2% (7)
  4. 2 stars2% (5)
  5. 1 star5% (15)

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Showing 41-50 of 289 reviews
Oct 29, 2025
RNM1455
4 out of 5 stars review

a feature pack refrigerator

[This review was collected as part of a promotion.] we love our fridge, plenty of space the 2 types of ice is great as we have 4 people some like the big cubes some like the smaller ice. the ai features are nice knowing whats in the fridge and whats not.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
Nov 1, 2025
John
1 out of 5 stars review

DON'T BUY SAMSUNG

I will NEVER buy a Samsung product again. The refrigerator we bought compressor went out only after 3 years. And don't get me started on the ice machine. They have replaced both parts at our expense and both failed and Samsung won't do anything to fixe it ( without us agreeing to pay for it again) The lady we just talked to on the phone was argumentative and rude, refusing to hear our side and sticking to the Samsung script. Beware!!!

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
reply from SEA Care

Hi John, We understand how you feel about your overall experience with the refrigerator and the customer service representative you spoke with. We want to speak to you directly to provide support and see what options we can offer to help you. Feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151227142) when you message us so our team can retrieve your information. Thank you. -Kimberly

Oct 29, 2025
KBCuse
5 out of 5 stars review

Love the features and technology!

[This review was collected as part of a promotion.] This refrigerator delivers all promises. I love the double freezer doors on the bottom and ice makers. I don't miss the depth of a full size. The technology and feature are simple outstanding! Love it!

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
Dec 22, 2025
mdb321
5 out of 5 stars review

Very modern look full of features.

[This review was collected as part of a promotion.] This is my second four door flex refrigerator and my first time having a family hub. I originally did not thing that I would use the screen very much but I have been pleasantly surprised by the amount of use it gets. My family loves the ability to draw hand-written notes and play spotify while in the kitchen. There is plenty of space to store all the items we need and the beverage center is my favorite feature.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
Oct 30, 2025
Techie Girly
5 out of 5 stars review

Love Frosty

[This review was collected as part of a promotion.] We love our refrigerator that we named Frosty. It hold so much more than our previous model. I especially love the screenshots of my husband reaching into the refrigerator late at night. The camera gives you an inside view of the food on the door. While the refrigerator takes inventory of everything you put inside and lets you know when it should be expired. Links to the grocery store app to help make shopping trips easier. One of the compartments can be used as a beverage cooler inside of freezer. I also love that I don't have to see the water dispenser. Its covered by a door leading to more compartments.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
Sep 15, 2025
Ryyy
2 out of 5 stars review

Refrigerator

[This review was collected as part of a promotion.] Screen is always turning off and not turning back on. I'm having to pull refrigerator out to unplug it. Happens weekly sometimes more than once in a week. I wouldn't recommend it. Just get a regular refrigerator

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
reply from Samsung Care

Greetings, We understand your disappointment with not having the best experience with your refrigerator. Let us help. Here is a link for troubleshooting steps for your refrigerator screen that is turning blank; kindly choose the one that matches, watch the video, and click the embedded words. Refrigerator panel or Family Hub screen is blank or not responding. https://www.samsung.com/us/support/troubleshooting/TSG01202605/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150738861) to help our team pull up your information when you message us. Thank you. -Ricardo

Oct 30, 2025
MrWick
5 out of 5 stars review

Great features, Great color, Modern looking.

[This review was collected as part of a promotion.] Product is beautiful, I love the capacity. I Love the versatility of using the bottom right quadrant to set whatever temp you want for different occasions. The drink door is cool. The little piture of water for a fast glass poor so you don't have to wait for the stream when your really hungry. We don't really use the for flavoring water. The screen and control interface is cool and love the updates.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
Oct 28, 2025
Carlita
5 out of 5 stars review

Awesome technology and great capacity!

[This review was collected as part of a promotion.] I absolutely love my new Bespoke refrigerator. I had the previous model and liked it a lot, but this one is even better. I especially love the ability to convert a compartment into an extra freezer, and the technology that takes pictures of my groceries to alert me when I need more is amazing!

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
Nov 2, 2025
Marquez Fam
5 out of 5 stars review

Family Favorite Smart Fridge

[This review was collected as part of a promotion.] Our Samsung refrigerator has been such a game-changer for our home! The capacity is incredible — it easily fits groceries for the whole family while keeping everything perfectly organized. I love the four-door configuration; it makes it so easy to separate snacks, drinks, and meal prep items. The Family Hub touchscreen interface is super intuitive and fun to use — I can make shopping lists, check what's inside, play music, or even manage my family's calendar all in one place. What really stands out is the smart technology and customization. I can adjust temperature zones, set reminders, and personalize the display to fit our family's needs. It's sleek, efficient, and feels like a piece of modern home tech that actually makes everyday life easier. Absolutely worth it!

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
Oct 6, 2025
Raja
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I love this refrigerator has a wonderful feature and technology, lots of compartments, capacity very salient to configure arrange or customize its hardware and software. Can connect with another computer by an interface I Love this. I will surlily buy another and also recommend others.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317