I bought this electric shovel 2 years ago. Our last two winters have been very light with snow so I haven't had much use for it. I have less then an hour on it over them two years and it worked great, I really thought I had made a good purchase. But this year with our 1st snow I got it out, put the battery in it, pulled the trigger and it did nothing. I don't know if the problem is with the battery or the machine, but I do know it's not working and yes I did try recharging the battery.

I would give it zero stars if possible. This thing can only get a light dusting done. Anything more than a few inches and it gets stuck ever time you try and push it into deeper snow. You have to either smack the battery into the terminal or hit the shovel into the hard floor to get it to go again. I've only had this for one winter and now this second one the plastic housing that holds the battery into place is snapped. This thing is a P0S and I should have gone with a Milwaukee. LESSON LEARNED

overall i am very happy with the shovel and have recommended it to many people. with a couple of design tweeks it would be even better. i would rate this as five star however there are a couple of small issues that i did not like. the trigger release button needs a more exaggerated ridge for release. it's too small for a gloved hand to get to easily. i would also like to have the option of a directional throw. the battery is too small and expires after 20 minutes or so and it charges very slowly. i purchased 2 additional 6 amp batteries that last longer and allow for more continued use.

I recently used the Snow Joe 24V-SS13-MAX 24-Volt IONMAX Cordless Snow Shovel, and overall I'm impressed with its performance and convenience — especially for light to moderate snow clearing around sidewalks, patios, decks, and steps. pleased with what came in the box — it's more than just the snow shovel This unit runs on a 24 V 4.0 Ah IONMAX lithium-ion battery that typically delivers around 30 minutes of runtime per charge — enough to handle most small driveway and sidewalk jobs before needing a recharge.

It's does exactly what it was supposed to do. Love it!]

Works well to clear snow without hurting your back

Works great, battery lasts way longer than I expected!

Works great! Only wish it came with an extra battery.

The snow blows in your face, it doesn’t have a shield to stop the snow from blowing on to the operator.

I bought one for my girlfriend and I like this so well that I went up and bought myself one it works fantastic on my deck and walkway and out around the cars . it was well worth what I paid for it