This is the 2nd time I’ve bought this machine because I loved my first one so much! My morning cup of coffe is dark, rich, full of flavor!! What did I do before I had this?!!!? Highly, highly recommend buying this machine!!!

Love this coffee maker!!! It’s great that you can make coffee right from your phone and or schedule to have it ready to make. Also can save your favorite coffee on how you like it.

Like the title says I can't get it to connect to my wifi, but all the brew settings that don't need wifi work great and the reservoir is the perfect size for me

I bought this a month ago and there are times when I press down the top to start the brewing process and nothing happens. The matching just says WAIT. So I have to repeat the process until the brewing process kicks I. Frustrating.

I needed to replace an older Keurig coffee maker. This one is much more streamlined & takes up less counter space which I really like. Easy to fill the water container with the handle. The coffee tastes perfect for me too!

My other coffee brewer stopped working I called Keurig all I had to do is send them the sn & proof purchase & Keurig sent me New replacement, Easy as that.

I have had the greatest warranty service from Keurig any time that I have had an issue with any of the coffee makers that I have had that gave me problems.

I appreciated the easy process to return the defective product. I was also impressed with how quickly the replacement product shipped as well. Love the Smart Keurig now that it actually talks to my phone.

Love the smart but bought the wrong machine…cheap white plastic, wish I replaced my not so smart of chrome and black with the smart plus that is chrome and black nd only a few dollars more.

Stopped working after 2 months and Keurig will not honor warranty. Unit disconnected from wifi, kept saying used pod, turned off and would not turn back on. Dead as a doornail. Keurig sent a warranty link and rejected the proof of purchase and serial number when provided.