Completely disappointed for the first time in my Keurig and I've had 3 or 4. Being a senior living on a very fixed income this hurts but I am stuck and will see it through. Hope the Keurig feels the same -

Had issues with code 11 kept Coming up and wouldn’t clear. Fill water jug error when it was not Empty , and other programming issues. Keurig replaced the unit under warranty and new unit works great so far!

I purchased this unit about nine months ago. It stopped working and I called Keruig and the service personal was very thoughtful and kind. They sent a replacement out the next day with a return label.

I got this coffee maker because of the water container. My old one was impossible to fill and then connect it to the Keurig without spilling the water. This K-Supreme is much easier to fill. I like the extra punchers as well.

I don’t normally write reviews, but I just wanted to say Keira did a great job of replacing my Brewer after it stopped working it was sent out immediately

This coffee maker is fast and quiet. We have been using Keurig maker for the last 10 years. Their warrantees are terrific. I also am on direct shipment, which makes life so easy comes right to my door.

No hassle replacement of a Keurig purchased on-line from the company that failed, first by producing half cups then not turning on within first year warranty period

It took over two months for Kirig over two months for the company to honor their warranty. I kept getting the run around every time I contacted them.

You have to wait long for your coffee. It scans your pod forever. I would have preferred on that didn't have to connect to the Wi-Fi but there was none available when my original brewer broke.

I know some people love electronic connections but this slowed my process time down. Nice machine, but if you don't want all the computer connections don't get this one.