This was a Christmas gift for my mom. I ordered it and pre-populated photos to it but didn't "release" them to the frame because she would get a notification about the frame. She was excited when she opened it but got frustrated when we couldn't get the frame started or upload any photos to it. She brought it home and it would not connect to her network; and the app was still not working. Took her 3 days and a few chats with the help center when she finally decided to do a factory reset and it seems to be working now (knock on wood). A bit of a rocky start with not much guidance, but I think she enjoys the frame so far now that it seems to be working.

I thought this would be a step up from the unit i replaced but aura only allows for 1 wall mount option...flat. The other unit had universal mounting holes for any universal tv mount. I have to create my own manufactured mounting mechanism. Inexcusable. Set your expectations low.

I love the resolution of my frames. I have purchased 2 smaller ones and 3 of the Waldens. The app, however is greatly lacking. Why can't a delete photos I no longer wish to have online? I realize I can hide them, but why not be able to delete? It would also be nice to be able to have different albums; vacation, family, nature, etc. And since I have two frames myself I have to have two separate albums. Cumbersome! Another issue is that I have some photos that show up with a ridiculous amount of digital noise. I have a high res camera and I assume some pics get compressed. How much compression are you guys doing? If you want to save storage space, let me delete some of the older pics!

throw your old photo albums away--my daughter gave me one and I've since added four more to the collection and given many as gifts, it's easy to use. I gave one to my 88 year-old dad. He has no trouble using it at all, it's just a great way to display photos.

The quality of the displayed images and frame itself is great. Incredibly happy with build of frame. The iOS app is sorely lacking. Frequently crashes on iOS 18.2. Has great difficulty with albums containing greater than 200 images. User interface is also not that intuitive. Lastly, not having a "select all" option consistently when managing images is a real pain. I hope the app improves with time (which it should).

Our mom/grandmother and dad/grandfather absolutely loved the Walden frame. The set up was easy and fun. Every member of the family is able to contribute memories and the aesthetic is perfectly neutral while also eye-catching! We will be gifting this item to other family members again!

This frame is phenomenal! The size is spectacular! Wish this size was more affordable because I would love to gift this frame to others. The app for all Aura frames is fabulous. I love the easiness of uploading your photos on your phone and also on the web. I cannot say enough great things about this frame. If there were any improvements, I do wish the matte was protected. I have my large frame in the kitchen and worry about the matte getting dirty, which could really happen anywhere you place it. I also wish the app would allow you to resort your photos. Sometimes I mistakenly upload duplicates, and it would be nice to manage that easier.

The Walden feels solid and well-built, with a bright display that is easily observed from anywhere in the room. The auto-on and auto-brightness capabilities work well, avoiding any floodlight effect that would distract from watching the television in the same room, day or night.

It is a lovely frame, and it is very easy to add photos. It is fun to see what family adds and so convenient can be done anywhere anytime. I have to say though, since this will likely be gifted to older people, there are certain features that are lacking or are difficult for older people. The on-off sliding thing on the top is obnoxious- really wished there were just a switch. Really hard for arthritic uncoordinated hands to do. Also wish there was a remote control or a way to maybe stop the scroll and go back while watching. Also, not clear what order pictures are being shown - is it random. I guess my elderly Mom really would like to use it more as a controllable slide show.

Great frame and my wife loves it! Very easy to upload photos. The quality and resolution are excellent as well. Only complaint is that it would be more convenient if it had a setting to auto size photos to fit (rather than having to edit the setting for each photo individually as it is uploaded).