This was a Christmas gift for my mom. I ordered it and pre-populated photos to it but didn't "release" them to the frame because she would get a notification about the frame. She was excited when she opened it but got frustrated when we couldn't get the frame started or upload any photos to it. She brought it home and it would not connect to her network; and the app was still not working. Took her 3 days and a few chats with the help center when she finally decided to do a factory reset and it seems to be working now (knock on wood). A bit of a rocky start with not much guidance, but I think she enjoys the frame so far now that it seems to be working.

Best digital frame I’ve ever owned. This is the 3rd digital frame I’ve owned and it’s really spectacular. The colors are so brilliant and the pictures fill up the entire frame, unlike others I’ve owned. Wide variety of file types supported, especially helpful that it plays heic, which I have a lot of, that’s the live photo from the iphone. Also love watching the videos on it. Highly recommend!

An excellent product! My wife loves it! Pictures trapped in your phone photo libraries now clearly visible in your living space. Fun to watch! Much better than scrapbooks sitting around where most people don’t have the time to commit to opening them up for awhile.

Great electronic frame. Photos are beautiful in this screen. As a photographer, it has great contrast, sharpness, and color representation. Honestly, sometimes it looks more like a window into the photo than a tv screen. That being said, I have it 4/5 stars purely because it needs an option to turn off the auto cropping of photos. You can do it individually, but when you upload 2000+ photos, that is very time consuming. Just needs a setting to completely turn off auto-crop.

I gave four Walden frames to my adult children for Christmas and they might have been the MOST appreciated gifts ever! The large bright display shows off even older photos to great advantage. Many of the grandchildren sit in front of the frame for long periods of time, enjoying all the images. This is a clear winner!

The frame is great and a good size for my grandparents to see. My only complaint is the set up wasn't very easy. We set it up for my grandparents and when we plugged it in, we were told to follow the prompts but all it did was display a number. We had to do a bit on googling to figure out what to do.

Starting out buy a small frame for personal use. Extended that to another 5 small frames to family. Expanded that to Larger Walden frame for home use. Now expanded to 5 more Walden frames for family. LOVE this product! Easy to use, unlimited photos/storage space, enormous amount of smiles reliving memories form years past. Highly recommend this product. Sure the price can be daunting and expensive but the quality and use you get from this will pay dividends in the long run. Don't wait and miss out on the memories.

EXCELLENT FRAME!! Well worth it! From the design & aesthetic, photo quality, ease of use and the app, the Aura Frames out beat them all!! the Walden is so nice, since it's larger and can go both horizontal and vertical. We have a smaller Aura as well and would love to put one in every room. Our children and grands love to see the photos and memories, from both long ago and the same day!

I love the resolution of my frames. I have purchased 2 smaller ones and 3 of the Waldens. The app, however is greatly lacking. Why can't a delete photos I no longer wish to have online? I realize I can hide them, but why not be able to delete? It would also be nice to be able to have different albums; vacation, family, nature, etc. And since I have two frames myself I have to have two separate albums. Cumbersome! Another issue is that I have some photos that show up with a ridiculous amount of digital noise. I have a high res camera and I assume some pics get compressed. How much compression are you guys doing? If you want to save storage space, let me delete some of the older pics!

Out of all the digital fames that I’ve bought for family, the Walden frame by Aura, far exceeded in quality, ease to setup, and adding/removing photos then the other frames. People who see the Walden frame are amazed by the screen clarity, the size, and it looks like a traditional frame.