Hi Harold, Thank you for purchasing Samsung’s U7900F TV and for sharing your feedback regarding low volume. To start, we recommend making sure your TV is running the latest firmware, as updates can include improvements to sound performance: Home > Settings > Support > Software Update If volume levels still seem too low, you can improve sound performance by adjusting a few key settings: Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode • Standard: Balanced for everyday viewing • Optimized: Enhances effects and creates a more spacious sound • Amplify: Boosts mid and high tones, especially helpful if dialogue is difficult to hear Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On You can also explore Expert Settings to fine-tune sound output with adjustments for Balance, Equalizer, and more. If you’re considering enhancing your setup, Samsung’s Q- and S-Series Soundbars feature Q-Symphony, which syncs your TV and soundbar speakers for a fuller, more immersive sound experience. For personalized support with these settings or selecting a soundbar to complement your setup, contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or use LiveChat via the ‘Support’ link on our website. ~ Samsung Advisor

Hi Wanda, Thank you for your review. Your U7900FD TV uses the BN59-01484A model remote. You can find more information on ordering a replacement on our website: https://www.samsung.com/us/support/answer/ANS10006956/ Should you need more help, we're here for you. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun) or reach us via text 24/7. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Hi Pmill, Thank you for your feedback. To best assist you, please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Hi Unicorn, Thank you for your review. If the volume on your Samsung U7900F TV seems too low, we recommend checking for firmware updates: Settings > Support > Software Update > Update Now Then, go to: Settings > All Settings > Sound > Sound Mode and try Amplify to boost dialogue and upper tones. To maintain consistent volume across channels and apps, enable Auto Volume under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On Samsung Q- and S-Series Soundbars with Q-Symphony can also enhance your sound experience. For further help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or use LiveChat via the ‘Support’ link on our website. ~ Samsung Advisor