Thank you for sharing your feedback regarding Downy Rinse Out Odor. We genuinely appreciate your input and understand your concerns about the effectiveness of the product.<br /><br />Downy Rinse Out is designed specifically to tackle malodor and residue removal from fabrics. It utilizes a unique formula with organic acid (Citric Acid) to lower the pH of the rinse, which helps break down and eliminate odor-causing residues over time. While many users have found success with our product, we recognize that results can vary based on individual laundry needs and the types of odors present.<br /><br />We take quality very seriously and continuously strive to improve our products based on consumer feedback. If you feel that Downy Rinse Out did not meet your expectations, we would love the opportunity to look into this further. Please feel free to contact us at (800) 688-7638, and our service team will be happy to assist you.<br /><br />Thank you again for your review, and we hope to resolve your concerns soon.<br /><br />

Thanks for being such a loyal Downy fan, Miya. We understand that preferences vary from person to person, so we&#39;ll be sure to share your feedback with the rest of our team. Your satisfaction means a lot to us, so if there&#39;s anything else we can do for you, then please don&#39;t hesitate to give us a call at (800) 688-7638.