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Customer reviews for Downy Rinse Laundry Odor Remover, Cool Cotton, 87.5 fl. oz. for
Downy Rinse Laundry Odor Remover, Cool Cotton, 87.5 fl. oz.
4.7 out of 5 stars
stars
1,262 ratings793 reviews
  1. 5 stars83% (1,048)
  2. 4 stars10% (131)
  3. 3 stars4% (46)
  4. 2 stars1% (14)
  5. 1 star2% (23)

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Showing 1-10 of 793 reviews
Mar 28, 2026
Reviewer name: Mary
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Gets rid of odor

I never review products but I have to tell everyone whose laundry has an odor even after a washing about this new product. I think the new washing machines are at fault here. Most products aim to cover up the odor, but this Downy rinse removes the “not so fresh” smell. My towels smell clean and fresh after using Downy rinse.

Helpful?66TY4D8AUJR717324253795
Mar 9, 2026
Reviewer name: CAROLYN
5 out of 5 stars
5 out of 5 stars review

Oh heck yeah!!!?

Love, love, loooove this stuff! I have never spent $18 on fabric softener before, but as I was looking at it another lady came up and grabbed a bottle. I asked her if she'd used it before and what she thought. Her eyes literally lit up when she emphatically said yes, very much. I took a quick sniff and was sold. I have a pooch that I think was constructed at corn chip factory. He embeds his stink in all that he comes in contact with. Two days after a bath and it's as if he didn't have one. I mix vinegar in with the detergent AND fabric softener. This largely works but also minimizes the smell good from them. And there are one off loads that STILL have a slight peeyou factor. So I figured even if the Downy was more than I usually spend, the difference surely wouldn't exceed doing loads twice. How wonderfully surprised I was. And still am. Not only were all traces of his chemical warfare cloud gone, but the Love, love, loooove this stuff! I have never spent $18 on fabric softener before, but as I was looking at it another lady came up and grabbed a bottle. I asked her if she'd used it before and what she thought. Her eyes literally lit up when she emphatically said yes, very much. I took a quick sniff and was sold. I have a pooch that I think was constructed at corn chip factory. He embeds his stink in all that he comes in contact with. Two days after a bath and it's as if he didn't have one. I mix vinegar in with the detergent AND fabric softener. This largely works but also minimizes the smell good from them. And there are one off loads that STILL have a slight peeyou factor. So I figured even if the Downy was more than I usually spend, the difference surely wouldn't exceed doing loads twice. How wonderfully surprised I was. And still am. Not only were all traces of his chemical warfare cloud gone, but the cool cotton scent is wonderful and quite strong. I will most likely never buy anything else going forward. Five huge gold stars!

Helpful?66TY4D8AUJR717324253795
Jan 30, 2026
Reviewer name: Jay
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing for gym clothes

This is so wonderful for my sons gym clothes! Works Every time

Helpful?66TY4D8AUJR717324253795
May 23, 2026
Reviewer name: Daniel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Replaced my scent beads

I add it to pods for laundry, totally replaced the scent beads I used before. Nice fragrance and cleaner clothes subjectively.

Helpful?66TY4D8AUJR717324253795
Jan 21, 2026
Reviewer name: Liz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great but like the other scents better

I love this especially when it takes my husband bad odor out of his clothes just wish Sam’s offer more scents

Helpful?66TY4D8AUJR717324253795
Nov 9, 2026
Reviewer name: Darla
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Takes the smell away!

Put it into your fabric softener reservoir and it will help to reduce smells from dog beds/blankets.

Helpful?66TY4D8AUJR717324253795
Nov 22, 2025
Reviewer name: Mickey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best

Leaves my clothes feeling and smelling fresh. My skin did not break out and the scent is calm and it last.

Helpful?66TY4D8AUJR717324253795
Dec 10, 2025
Reviewer name: LDE71
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great smelling

I love that they now have this in a large bottle. It really refreshes laundry. Great for my dogs toys and bedding.

Helpful?66TY4D8AUJR717324253795
Aug 15, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Amazing product, disappointed in Sams

The product itself is phenomenal. It will make your clothes smell really fresh and clean. I highly recommend however I can only order this online. They do not have this in Club when I finally received the package. The bottle seem to be missing some fluid. The bottle was not filled all the way up that is disappointing. I cannot tell if some leaked out as the cap does not have a safety seal you un-twist it and you’ll have access to the liquid. There is a plastic covering attached to the lid which does not seal the bottle at all.

Helpful?66TY4D8AUJR717324253795
reply from Downy

Hello Dear Consumer. Thank you for sharing how much you love the fresh and clean scent of your Downy! We're thrilled to know it's a phenomenal product for you. That said, we're very sorry to hear you were disappointed to find the bottle you received wasn't completely full. At Downy, the quality of our products is our top priority, and we have many checks in place to ensure they reach you in perfect condition. We apologize that this wasn't your experience. We appreciate you letting us know, and we'll be sharing your concerns about the fill level and the bottle's seal with our Quality Team to help us improve. We want to make this right. So we can learn a bit more and help you further, please give us a call at 1-800-688-7638. We appreciate your loyalty and thank you for bringing this to our attention.

Sep 21, 2026
Reviewer name: Jessica
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Just okay

Didn’t do much and smell was lacking.

Helpful?66TY4D8AUJR717324253795
reply from Downy

We are so sorry to hear you had this experience with our Downy Rinse Laundry Odor Remover, Cool Cotton, Jessica. It must upsetting that the scent was not of your liking and it did not do much. We understand scent is a very subjective matter, and we appreciate you providing us with this feedback, but this is definitely not the type of experience we want you to go through. Please feel free to contact us at (800) 688-7638 so we can learn more about this situation and take care of you by recommending the best scent for your liking. Your satisfaction is highly important for us at Downy.