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Customer reviews for Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher for
Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher
4.6 out of 5 stars
stars
2,127 ratings2,091 reviews
  1. 5 stars80% (1,712)
  2. 4 stars11% (239)
  3. 3 stars3% (55)
  4. 2 stars2% (34)
  5. 1 star4% (87)

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Showing 881-890 of 2,091 reviews
Apr 19, 2024
Reviewer name: vobill55
1 out of 5 stars
1 out of 5 stars review

No hot coffee to enjoy.

Received as a gift from my daughter so I am forced to use it. I still have my Mocha Master which makes super-hot, enjoyable coffee. The Nespresso only makes slightly hot cup coffee which forces me to drink the coffee quickly before it cools off. No chance to enjoy the coffee. My wife adds milk so she must microwave the coffee to get it hot. I did write a review but never heard back. What is the temperature of the coffee coming out of the Nespresso supposed to be?

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thank you for your review. We certainly want each in-cup moment to be special and exactly to your liking. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoPop+ machine comes with a one-year warranty, and we provide lifetime troubleshooting support. The machine is designed to brew each blend to the specific programmed temperature that is best-suited to that blend, as defined by Nespresso Coffee Experts. Quality is very important to us, so the coffee brews to its ideal temperature without burning. Please bear in mind that added cold milk can decrease the temperature of the drink. We feel confident we can help resolve the temperature issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.

Dec 23, 2023
Reviewer name: annie
4 out of 5 stars
4 out of 5 stars review

Small for solo

[This review was collected as part of a promotion.] I was given a used Nespresso Vertuo after Lahaina Fire as my two machines and fritters burned up. That machine was my savior while staying at hotel shelter. It began to fail, even though I cleaned it and tried reprogramming ( many times). Now that I am fortunate to have moved to apartment, a new machine called to me. This ne Vertuo Plus works great! Wishing the reservoir was larger, but I am adjusting. Aloha - Anne

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thank you for your review, Annie. We are delighted to learn that Nespresso was able to bring a little joy into a difficult time, as well as that you are enjoying your new Vertuo Pop+ machine. Please kindly note that this machine comes with a one-year warranty, and a lifetime of comprehensive troubleshooting. If you have any issues, please give us a call to speak with a machine expert at 800-562-1465 where we are available 24 hours a day, 7 days a week.

Dec 14, 2023
Reviewer name: Baby Berks
5 out of 5 stars
5 out of 5 stars review

My Favorite combination drink!

[This review was collected as part of a promotion.] I always drink Stormio and my girlfriend drinks double espresso because she makes a custom drink with some added sweets. I use a big mug and a couple months back I wanted a big drink with two pods, so I experimented and combined the two. I’ve been in heaven ever since. You need to recommend some other combinations on your website.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
May 24, 2023
Reviewer name: nicoleb571
5 out of 5 stars
5 out of 5 stars review

Small but mighty

[This review was collected as part of a promotion.] I received this item free from Influenster for my honest review. This machine makes delicious espresso in under a few minutes and looks beautiful on my counter without sacrificing much counter space. It was easy to set up and I was brewing my first cup within 10 minutes of opening the box. I was sent a variety box to try, and my husband loved trying all the espressos and I loved having an iced option after a workout. I appreciate the pods are recyclable and can be sent to the company for easy disposal. I recommend this machine to anyone who appreciates a good espresso and doesn’t want to spend time/money at a coffee shop.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Jan 9, 2025
Reviewer name: Bud
1 out of 5 stars
1 out of 5 stars review

If only if worked as good as it looks

Received this as a gift and I am very disappointed. It only works when it wants to. I have to open and close the lid over and over again and it may or may not work. Tried changing pods which didn't help. The majority of the time I just resort to making a cup of instant coffee. No one needs this kind of frustration first thing in the morning!

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thank you for your review. We’re dismayed to learn that your Vertuo Pop isn’t working and will be happy to assist. Please kindly be advised that your machine comes with a one-year warranty, and lifetime troubleshooting service. For replacement or repair assistance with your Vertuo Pop, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.

Jan 1, 2024
Reviewer name: Packman
5 out of 5 stars
5 out of 5 stars review

Me like!

[This review was collected as part of a promotion.] My friends have been telling me about this machine and i listened to them. Makes strong coffee, which i like. Makes hot coffee which i like. I got a frother too and the wife loves it. If you like small Italian style cappuccino type coffees this machine will turn those out.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Sep 25, 2023
Reviewer name: Rachel09
4 out of 5 stars
4 out of 5 stars review

LOVE LOVE but a little loud

I absolutely love my verto+pop but I was alarmed with how loud it is when you start it up. I thought it would be less loud when it poured but it still remained. My keuirg is definitely less noisy but I still prefer Nespresso. It does heat up really fast which I love that. And I like how you can link your machine to the app to keep up with cleanings. Also love how less counter space it takes. It would be 5 star if it wasn’t for how loud it is.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Apr 21, 2023
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

So delicious!

[This review was collected as part of a promotion.] Seriously delicious coffee! The pods are so easy and I love that they have a recycling program through Nespresso. My only issue is the spout is low, and I have a few coffee cups that don’t fit under.

Review from Nespresso USA
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Dec 7, 2023
Reviewer name: Jlin
5 out of 5 stars
5 out of 5 stars review

Best purchase of 2023!

[This review was collected as part of a promotion.] I've been wanting a Nespresso for the longest time and I'm so glad I finally made the decision to get one on Black Friday! I am addicted to trying all the new pods and it tastes so much better than any other coffee I've made in a coffee maker. No regrets here!

Review from Nespresso USA
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May 4, 2023
Reviewer name: socalskinny
5 out of 5 stars
5 out of 5 stars review

Delicious but loud

[This review was collected as part of a promotion.] I truly was not expecting to fall in love with this little machine. Although it is louder than a keurig it brews strong, creamy and delicious coffees. I would highly recommend this machine to anyone. It's compact, visually appealing and brews nice and slow making the best iced coffees that aren't watered down.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111