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Customer reviews for Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher for
Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher
4.6 out of 5 stars
stars1,943 ratings1,916 reviews
  1. 5 stars80% (1,560)
  2. 4 stars11% (221)
  3. 3 stars3% (51)
  4. 2 stars2% (32)
  5. 1 star4% (79)

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Showing 1,901-1,910 of 1,916 reviews
Aug 12, 2024
aleyna444
3 out of 5 stars review

Pantone Color

Do we know if this is ever coming back into stock?

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thanks for your inquiry. We understand you’d like to know if the Limited-Edition Pantone Vertuo Pop+ machine will be restocked for purchase. We have not been advised of any additional stock of this limited-edition machine returning for retail. It was available while supplies lasted. We recommend checking your local Nespresso Boutique or authorized retailer for any available stock of the Limited-Edition Pantone Vertuo Pop+ machine. You may always create a Nespresso account from our website or Nespresso app and opt in to receive our emailed promotional offers or receive them via SMS Text, to be kept informed. Thank you.

May 5, 2023
Kissykae
5 out of 5 stars review

My best friend.

Hands down my favorite part of every day. It brews the best drinks ever!

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Mar 24, 2025
Jackie
1 out of 5 stars review

This is a total waste of money. Coffee tastes horrible.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!

Aug 5, 2024
orome
1 out of 5 stars review

No Bluetooth really

Don't believe the part about Bluetooth. It's a lie

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thank you for your review. We understand you do not believe your Vertuo Pop Plus machine has Bluetooth technology. The Vertuo Pop Plus indeed has Bluetooth technology. When you login to our Nespresso app and pair your machine to the app, this is how your machine receives software updates via Bluetooth. If you’d like assistance pairing your machine, please call our toll-free number 800-562-1465 to speak with a Machine Expert, who will gladly assist you with these steps. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number. If troubleshooting is unsuccessful, we have repair and replacement options via our Assistance Service Program, even when your machine is out of warranty. We look forward to assisting you with your Vertuo Pop Plus machine soon.

Nov 5, 2024
Lovely cup
5 out of 5 stars review

Great technology

Verry good verry uesdfulll my fast choice or verry cheap

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Jul 18, 2023
Stepha
1 out of 5 stars review

I bought this machine a few months ago and it suddenly stopped working and will not turn on.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Hello, and thank you for your review. We are disappointed to hear that there was an issue with your Vertuo Pop. We do see that you were in contact with one of our machine experts, and that a replacement is on its way. Should you ever need assistance in the future, don't hesitate to give us a call at 800.562.1465.

Feb 28, 2025
Cyn77
1 out of 5 stars review

In spite of exceptional care, machine lasted 13 mo

Purchased 13 months ago used only once daily machine broke down today

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Apr 21, 2024
Defective Pop
1 out of 5 stars review

Not a good first experience.

Sounds like a Harley Davidson when it brews and coffee leaks out of the bottom. Returning.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Tara B

Thank you for your review. We are sorry to learn that your Vertuo Pop+ machine is not functioning to your satisfaction. We can only imagine how disappointing it is when you’re not able to brew your favorite Nespresso blends, and we apologize for any inconvenience. It is normal for all Nespresso machines to make some noise during operation. Please keep in mind the following factors that may be contributing to the noise: • New machines with brand new pumps will produce less noise over time. • If operating without water in the tank, the pump will be louder. • A capsule in the capsule chamber will dampen the noise of the pump. • The machine should be stable, with four rubber feet on the bottom. If any rubber feet are missing, it may cause an abnormal vibration. • The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. Should you require additional assistance, we are pleased to offer a lifetime of troubleshooting 24 hours a day, 7 days a week, via the toll-free number 800-562-1465. Your machine comes with a one-year warranty. We offer repair & replacement options via our Assistance Service Program.

Apr 7, 2023
Jimharry127
5 out of 5 stars review

Nice machine

I bought in November no issues, its a small machine that goes perfectly in my kitchen.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Feb 18, 2024
ZS39
1 out of 5 stars review

Leaking

coffee machine machine leaking coffee into capsule box in just 2 months of use

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoPop+ machine comes with a one-year warranty, and we provide lifetime troubleshooting support. We are happy to see you were able to successfully troubleshoot the leaking issue with a Machine Specialist and received a replacement sleeve. If you still need assistance with your VertuoPop+ or continue to experience any leaking, please do not hesitate to contact us at 800-562-1465. We are available 24 hours a day, 7 days a week. Thank you.