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Customer reviews for Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher for
Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher
4.6 out of 5 stars
stars1,957 ratings1,930 reviews
  1. 5 stars80% (1,572)
  2. 4 stars11% (222)
  3. 3 stars3% (52)
  4. 2 stars2% (32)
  5. 1 star4% (79)

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Showing 161-170 of 1,930 reviews
Dec 12, 2025
Margaret
1 out of 5 stars review

Disappointed. Will return it.

The Vertuo Pop Plus is not a well-designed product. 1) The coffee does not brew hot. It's merely warm. Nespresso says this preserves flavor but since when in the history of coffee is brewing hot a disadvantage? 2) I'm a first time Nespresso buyer and the explanation of the pod types and sizes is quite unclear e.g. online says there is a 12 oz option, but that is only if you're making iced coffee, and good luck fitting a 12 oz cup under the spout; regular coffee max is a mere 8 ounces, and an inch of foam. And, there's so much foam, you cannot see the color change in the coffee when adding milk or cream so it's hard to know if you've added the right amount. 3) The lid and lock are rather stiff when brewing a cup; I assumed, having used other Nespresso models at friends' homes, that there would only be a light touch needed but this product is completely different. Don't expect the experience of the upper models. 4) Finally, the flavor and strength of the coffee is superior to anything I had with my Keurig, but I miss the ease and heat of the Keurig.

Review from Nespresso USA
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reply from Customer Relations

Thank you for your review, Margaret, though we're sorry you're disappointed with several aspects of the Vertuo Pop machine. We hope you'll call Nespresso directly for coffee and machine guidance and to address these concerns. We're available at 800.562.1465 and look forward to coming to a resolution so you can enjoy your Nespresso coffee selections.

Oct 27, 2025
Baggins
5 out of 5 stars review

Awesome!

Received this as a gift from my boss. (Thank you!) Great size for a small apartment counter. Looks sleek. SO easy to use. Wish the water container was larger. (Or larger ones available.) I love that it came with a sample pack so that I can start using it right away. After the initial 7 min cleaning, it was so easy and quick. Placed a pod, and started brewing. Made a great looking coffee and of course, it tasted great! I immediately wanted another one. Loved that it was frothy and the experience was awesome. Pod was easy to remove. Water was easy to replace. I wish I had a choice in color selection, but I love how sleek the black looks. =)

Review from Nespresso USA
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Nov 20, 2025
Vero02
5 out of 5 stars review

Flavors for your taste

[This review was collected as part of a promotion.] I think all the products that i have liked and have liked to experiment on flavors that i thought I was not going to like and I did. For me experimenting with flavors has open up my palette to more different tastes.

Review from Nespresso USA
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Dec 5, 2025
Warehouse
5 out of 5 stars review

Great coffee and different flavors

[This review was collected as part of a promotion.] I recently got the Nespresso Pop + machine, and I'm really happy with it. It brews good, strong shots quickly and easily. The controls are straightforward, so it’s perfect for those who just wants great coffee without any fuss. Cleaning is simple, which is a big plus. Overall, it's a solid choice for espresso lovers looking to make great coffee at home. We love all the new seasonal flavors and I definitely recommend it!

Review from Nespresso USA
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Dec 4, 2025
Coffeecoffee
5 out of 5 stars review

Beautiful

[This review was collected as part of a promotion.] I bought this as a temporary machine in my home for my usual that needs to be repaired, and plan to use this one in my studio long term. It’s a beautiful little machine, and I love that I can use a new type of pod (the larger 12oz) with this vs. my Vertuo Plus.

Review from Nespresso USA
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Dec 29, 2025
HN82
3 out of 5 stars review

Misleading Comparison Tool

[This review was collected as part of a promotion.] I’m a bit disappointed and confused. I did the machine comparison tool on the website and chose this Vertuo Pop+ because according to the tool it could do carafe brews. Then I get the machine and it says not compatible. Very misleading but I also liked the style and the Bluetooth features. I have a Vertuo Deluxe (or whichever it is that’s more expensive) and honestly don’t understand how a more expensive model didn’t do Bluetooth or carafe pours so that was my driving force for the pop +. Again. Disappointing and I guess I’m keeping both. :-/

Review from Nespresso USA
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reply from Customer Service

Thank you for your review, Hector, however we sorry to hear your disappointed with your machine. The Vertuo Pop+ machine brews espresso to an 18 oz carafe size, including everything in between, Double Espresso, Gran Lungo, full cup of coffee, and 12 oz Alto capsules. Most of our machines come with at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. We are available 24 hours a day and 7 days a week for your convenience.

Nov 25, 2025
Real Estate Gal
5 out of 5 stars review

Convenient and incredibly atttractive

[This review was collected as part of a promotion.] Love the design of the coffee pot and it tucks nicely in to a corner on my cabinet. It is as efficient as it is attractive in my kitchen. It's not only my morning wake up call, but it is a lovely new decor item. The aqua band makes it incredibly exciting to make espresso! Fast, easy and fabulous coffee every time.

Review from Nespresso USA
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Nov 19, 2025
Tina
4 out of 5 stars review

Overall great machine, but with a few flaws.

I've had my Pop Plus for almost a year, and overall I really like it. Of course, it makes a great cup of coffee, and it makes it fast. Other than that, here are some pros and cons: Pros 1. It has a small footprint compared to other Vertuo models, and the unique shape allows it to fit comfortably into a corner, if needed. 2. It heats up faster than older Vertuo models 3. The water tank is easy to remove and clean 4. It's quieter than older Vertuo models (although still vibrates quite a lot) 5. The pod catch bin is easy to remove and clean Cons 1. I got the gold and black color, and the gold finish is simply a cellophane film. How did I discover this? Well, I put the mug tray in some water one night to soak off dried coffee, and when I went to wash it the next morning, the gold colored film *sloughed off* leaving the steel beneath exposed. This feels really cheap and below the standard I expect for Nespresso machines. 2. Why, oh why, is the column below the spout CONVEX?? Who did this? It should be a concave curve to accommodate the shape of most mugs, or at the very least be flat. With the column rounding outward, it means you can't use mugs with any sort of inward curve at the mouth or you risk the stream of coffee not making it in, and pouring all over your countertop, instead. 3. This machine DOES accommodate XL capsules, but it has a tough time ejecting the pods when you open the chamber afterward. I've had almost every XL pod get stuck and need to be removed by hand vs sliding down into the catch bin.

Review from Nespresso USA
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Dec 4, 2025
Buster28
3 out of 5 stars review

Tasty but not convenient.

[This review was collected as part of a promotion.] I bought this product about a month ago and find that the turn function of the pod securing makes this machine move too easily. While the drip is easy for coffee cups or smaller it is not tall enough for travel mugs and I had to get creative with making it adjustable to what needed. Overall the machine performs well and has a wonderful flavor and variety of coffee which is its saving grace.

Review from Nespresso USA
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Jan 3, 2026
belle
5 out of 5 stars review

Convenient Machine!

I received this machine after owning a Keurig and an espresso machine for years. I recently got into lattes and for someone who hates getting up early in the morning, this machine is prefect for making on the go iced lattes. The machine does the work, and I don’t have to do much cleanup. Sooooo worth having. Great for guests too.

Review from Nespresso USA
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