Customer reviews for LG 27 cu. ft. Side-by-Side Refrigerator w/ New Bar Handle Design forMember photos
Works great. Ice making is very poor
Ice maker sucks! Replaced ice maker and freezer fan. Still poor quantity of ice even in Ice Plus mode.
DO NOT BUY! Set Codes an hour after arrival!!!!!
Terrible fridge. Started setting codes E 1F an hour after it arrived. DO NOT BUY!!!!!!!!!!!!!!! Now ice code tray has contorted by itself.
Hi, Shafic. Thank you for bringing this to our attention. We understand the importance of having a reliable LG Refrigerator (LS27T3230S) model that operates perfectly right from the start.<br /><br />For this model, one helpful step you can try is resetting the ice maker and fan system, since the E 1F code typically relates to the freezer fan or ice maker not operating correctly:<br /><br />✔ Ice Maker / Fan Reset.<br /><br />> Unplug the refrigerator for 5 minutes.<br /><br />> Plug it back in and allow the unit to restart.<br /><br />> Press and hold the Ice Plus or Ice Maker button (depending on your panel) for 3 seconds to reset the ice system. This can help clear the error and reinitialize the ice maker if the tray or fan became stuck during initial operation. More guidance here: https://www.lg.com/us/support/help-library/lg-refrigerator-error-code-list--1441392048805. We’d be glad to take a closer look at what you’re experiencing. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your model number and a brief overview of the issue so our team can assist further. ^Juvy
Good
water dispenser does not dispense cold water they're asking me for a review of my new refrigerator that I got cold water feature sucks I don't like it hold some voice calling
Hi, William. Thanks for sharing your experience with your LG Refrigerator. We appreciate you letting us know that the cold‑water dispensing on your new LG unit isn’t meeting your expectations. We want to take a closer look at your specific LG model so we can determine the best way to assist and review the options available for your situation. To allow us to properly investigate the details of your specific product model and to see how we can assist with your water‑dispenser‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-dispenser-issues--20150177934291 ^James
DO NOT PURCHASE
[This review was collected as part of a promotion.] The Ice Maker never worked. Had to call out a repairman 3 times, and still the Ice maker on the outside of the door will not work properly. Had to buy ice for a full year.
Hello. Thank you for sharing what’s been happening with your LG Refrigerator. We appreciate you outlining the experience with the ice maker and the repeated service visits, as well as the length of time you’ve had to rely on bagged ice. We’d like to take a closer look at your specific model and service history so we can see how we can assist moving forward. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG refrigerator ice maker issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181 ^James
Beautiful
I, honestly, have nothing negative to say about this Big Beautiful appliance! It has exceeded my expectations so far. The ads "short changes" the awesomeness of this fridge's operations and physical specifications! Thanks for such a fine and elegant product!
Hi Michi, thank you for sharing your wonderful feedback on the LG LS27T3230S. We’re delighted to hear this refrigerator has exceeded your expectations and that its design and performance feel even better than advertised. It’s great to know you’re enjoying both the elegance and functionality it brings to your home. For any further assistance, feel free to DM us at @LGUSSupport. #LifesGood ❤️ LG Digital Care Team ^Rich
Little to no ice
Makes 1 tray of ice in 24 hours LG has done nothing but blow me off no service support in western Colorado don't recommend this refrigerator at all.
Hey there, Bob! We always want you to have plenty of ice being made in your LG refrigerator so you can always enjoy cold and refreshing drinks. We've reached out to our support teams, and they informed us that they are working on finding a resolution for you. If you ever need additional help, feel free to reach out to us on social media at @LGUSSupport. Our doors are always open for you! *Josh
Defective freezer
Freezer doesn't close seal tight resulting in condensation ice everywhere. I am hoping that this is just a defective unit.
+1 image
Hi, Mia. Thank you for sharing your experience with us. We understand how important it is for your LG Refrigerator (LS27T3230S) model to seal properly so the freezer can maintain the right temperature without excess condensation or ice buildup.<br /><br />One helpful step is to inspect and clean the door gasket with warm, soapy water to remove any debris or residue that may prevent a tight seal. After cleaning, check that the gasket is not twisted or damaged and that the door is aligned evenly with the cabinet. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-frost-buildup-freezer-only--20150484264777. If the issue continues after these steps, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy
Bad bad bad
Hi, Stacy. Thank you for sharing your thoughts about your LG Refrigerator. We noticed your review appears to be blank, so we weren’t able to catch the details of your message. If you need support with your LG Refrigerator, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. In the meantime, you can also explore helpful resources on our official website: https://www.lg.com/us/support Looking forward to hearing from you! ^James.
Spacious and works well for our unique needs
[This review was collected as part of a promotion.] We had a second refrigerator in our garage that was slowly falling apart. We bought this LG model to replace it. It is great for our needs. The refrigerator has a ton of space and the glass shelves in the fridge and freezer make it super easy to load it up. One of my concerns with a garage fridge in the winter is always the concern that food would freeze in the refrigerator, and that theybwould begin to defrost in the freezer (since the unit would not cycle on - we have had this in the past). So far absolutely no problem, both the fridge and the freezer are maintaining their expected temperatures. Overall amazing product. Would love some more features in the app to really make it useful, but that is a minor annoyance that could always be fixed in the future.
We’re so glad your new LG fridge is working perfectly in your garage! 🙌 It’s great to hear it’s giving you plenty of space and keeping temperatures just right—no freezing or thawing issues! Thanks for the feedback on the app; we’re always looking to improve. We’re thrilled you’re enjoying your fridge, and we can’t wait for you to keep making the most of it! ❄️💙 ^Anthony
Exactly what we needed
[This review was collected as part of a promotion.] I recently purchased the LS27T3230S side-by-side refrigerator, and overall, I am very impressed with its performance and design. Design & Build The sleek and modern design fits beautifully into my kitchen, and the stainless steel finish resists fingerprints, making it easy to maintain. The side-by-side configuration provides convenient access to both the fridge and freezer, which is great for organizing food efficiently. The adjustable shelves and spacious door bins allow for flexible storage options. Cooling & Performance This refrigerator cools evenly, keeping food fresh for longer. The multi-airflow system ensures consistent temperatures, and the freezer section maintains items at the perfect level of coldness. I also appreciate the energy-efficient operation, which helps reduce electricity bills. Features One of the standout features is the built-in water and ice dispenser, which is easy to use and provides filtered water on demand. The LED lighting inside is bright and makes it easy to see everything, even in the back. Additionally, the digital controls make it simple to adjust settings for both the fridge and freezer. Noise Level The refrigerator runs quietly, which is a big plus. I barely notice any noise, even when the ice maker is working. Pros: ✔️ Spacious and well-organized interior ✔️ Efficient cooling and temperature control ✔️ Water and ice dispenser with filtration ✔️ Stylish and fingerprint-resistant finish ✔️ Quiet operation Final Verdict Overall, the LS27T3230S side-by-side refrigerator is an excellent choice for anyone looking for a spacious, stylish, and efficient appliance. It offers great storage capacity, convenient features, and reliable cooling performance. I would highly recommend it to families and those who want a well-designed, high-quality refrigerator.
Hey there. Sounds like the LS27T3230S is the perfect fit for your home! We love hearing how the sleek design, spacious storage, and efficient cooling have made such a positive impact. The built-in water and ice dispenser, quiet operation, and fingerprint-resistant finish are great touches that add to the convenience. Thanks for sharing your experience—enjoy your new refrigerator! ^ Diego