Customer reviews for LG 27 cu. ft. Side-by-Side Refrigerator w/ New Bar Handle Design forMember photos
LG Cooling & Efficiency
Refrigerator cools well. Ring alerts along with the Appliances App is helpful for knowing when to close refrigerator door if opened for prolonged periods of time. It has plenty of space to organize groceries and like the led lights in its interior. The finger-print free exterior is definitely a plus! Thank you!
Hello, Milly! That is what we call an absolute kitchen victory! We are absolutely thrilled to hear how much you are enjoying the smart connectivity alerts, massive organization space, and brilliant interior lighting. Keeping your food perfectly chilled while keeping smudges completely at bay with our sleek exterior is exactly what we aim for. Should you ever need any assistance with your LG fridge down the line, please feel free to reach out to @LGUSSupport. ^James
Recommended. I would purchase again.
The refrigerator/freezer has been very reliable. Lots of space which is great. My only complaint is that the ice maker is a bit slow making ice, and at times it can be noisy.
Hi there! Thanks for sharing your thoughts. Always great hearing your refrigerator is keeping things spacious and reliable. We’ll pass along your note about the ice maker speed and noise to our product team. If you ever need anything, @LGUSSupport is always here to help. #LifesGood ❤️ ‑Rich
Verified Purchase
LG 27CF SIDE BY SIDE REFRIGERATOR
So far, we like the LG 27cf side by side refrigerator. We miss a butter keeper and a shallow drawer we used for small items like cold cuts, cheese, taco shells etc. The refrigerator side is larger than the previous 25cf GE side by side we had. However, the freezer size is the same. Less door shelves because the ice maker is in the door. One thing we don't like is the light for the ice and water dispenser which is ridiculously low as to be non-existent. We never liked the GE ice maker because it would freeze up and the entire heavy drawer needed to be removed, and ice broke up manually. We have had the LG side by side refrigerator for 3 days and hope to like it better.
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the larger refrigerator space and overall design so far. We appreciate your detailed comments and hope the refrigerator continues to meet your needs—thank you for choosing LG!
Overall a good refrigerator - after 1 week
I've had this refrigerator for exactly one week. It's beautiful and bright inside and offers plenty of room for food and drinks. I haven't noticed any loud noises except for occasional dropping of new ice cubes-and that doesn't last long. After having my own refrigerators in homes for over 50 years, I have 2 concerns: First, There is no humidifier drawer that allows me to adjust temperatures for fruits and vegetables. I put a fresh carrot in one of the drawers yesterday and it was shriveled by today. Disappointing. I haven't tried fruits or other vegetables yet, but I am concerned about how to keep those items fresh. I see in the online manual that owners are to store fruit or leafy vegetables in the original container "in the crisper." But only certain models have a controller to keep fruits and veggies fresh. I find this so disappointing, both that not all models have a controller and there is no way to realize this unless one reads the manual which is not readily available in the store - only online!! The second, less concerning difference, is there is no covered drawer for butter. I will be keeping mine in a covered dish but we are told to keep butter in a "closed compartment." LG does not offer this. Again, disappointing. I will be buying extra containers for more items than usual for this refrigerator. I was not expecting extra expenses. Overall, I think I'm going to enjoy this refrigerator, but having owned a variety of manufacturers' models, there are a couple important standard items that this one does not have.
Hi! We appreciate you sharing such a thoughtful review of your LG refrigerator. We’re glad to hear the bright interior and spacious layout are already making a great first impression. Your notes about the crisper setup, produce storage, and the butter compartment are truly helpful—features like humidity controls and covered sections can make a difference depending on how you organize your food, and feedback like yours helps highlight what matters most in everyday use. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Sleek Disaster
Purified water dispenses hot! Never cold or chill just hot. Ice dispenses and makes a mess all over floor. Crushed ice is still large cubes. Other than that drawers and storage are excellent
Poor design water filter
Overall nice refrigerator. Major issue is the water filter. Poor mounting design, I wanted to know the filter type and couldn’t read the type of filter it used. So I removed the filter and took down the units code.tried to put it back in it won’t stay put. It kept shooting out. I had to call service to see if it was broken or not. It wasn’t broken. The information I got on how to put it in was poor.the unit need to use so much force it fell like it would have broke something. The design needs to be fixed. I hope when it comes to replace again I don’t need to call service man to do the job.
Hi, James. We appreciate you sharing your thoughts about your LG Refrigerator, model LS27T3230S. We recognize your experience with installing and securing the water filter on your unit. To help ensure the water filter is properly installed, align the filter tabs with the housing, press firmly while rotating it clockwise until it locks securely into position, and check that the water line supply is temporarily turned off if pressure makes insertion difficult. You can also refer to a helpful guide on installing your water filter at https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-install-your-refrigerator-water-filter--1397851693438?srsltid=AfmBOoph76sWPOOPZ1oQpnXBcpgg4jNEl59a8uNmIDbAsUBKNfc7Dx91. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Frustrating product
This product cools very unevenly, sometimes freezing and other times not cooling enough. Plus, while the space is large, it's very pool organized and there are almost no options to purchase accessories that might make it more functional. It was reasonably priced, but if I had the choice to make again, I would definitely choose a different product.
Hello. Thank you for sharing your experience with your LG Refrigerator. The way you described the uneven cooling, occasional freezing, and the limited accessory options really highlights how the layout and performance of the LG unit are affecting your day‑to‑day use. Feedback like yours is valuable because it shows where storage design and cooling behavior could better support real‑world needs. You may find this LG support article helpful for understanding cooling performance and optimizing temperature settings: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-showing-the-incorrect-compartment-temperature--1337884341387 To allow us to properly investigate the details of your specific product model and to see how we can assist with your cooling‑ and organization‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to the link above for reference on the specific issue you're encountering. ^James
Works great. Ice making is very poor
Ice maker sucks! Replaced ice maker and freezer fan. Still poor quantity of ice even in Ice Plus mode.
Hi. We appreciate you sharing your thoughts regarding your LG Refrigerator model LS27T3230S. We recognize your experience with the ice production quantity and performance on your appliance. To help improve ice production and check operation, ensuring the freezer temperature is set to 0°F (-18°C) or lower and checking that the water supply valve is fully open can help support optimal ice output: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-enough-ice--1338395755982?srsltid=AfmBOorh7bqHJfkr3NBtfr39phbT-WB9nYHEpSjFHfQshIwnb83mqLNj. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Terrible experience
Arrived damaged and Sam’s Club would not pick the fridge up unless I paid someone else to have it uninstalled even though installation was paid for and included with my delivery. The delivery team RXO lied and said it wasn’t dented, took days to get back to me, and then Sam’s Club customer service wouldn’t send someone out to uninstall it and pick it up. I don’t recommend buying this unless you want to be stuck with a damaged fridge or do what customer service recommends and have to pay a handyman to uninstall it before the delivery company can pick it up for the return.
DO NOT PURCHASE
This was the worst appliance I have ever owned. If I could have returned the whole package I would have. I had to call repair 3 times just to get the Icemaker to work. I will never purchase another LG appliance again. Don't buy it. I give them a (F).
Hi there! Thank you for sharing your experience with your LG refrigerator. We understand how challenging it can feel when you’ve had to schedule multiple repair visits just to get your icemaker working the way it should. Your feedback is truly appreciated, and we want to help ensure your unit gets the proper attention. If you'd like to explore helpful resources for your refrigerator, you can visit our Support page here: https://www.lg.com/us/support/help-library For further assistance, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com so our team can take a closer look and support you directly. -Junel