Customer reviews for LG 27 cu. ft. Side-by-Side Refrigerator w/ New Bar Handle Design forMember photos
Beautiful
I, honestly, have nothing negative to say about this Big Beautiful appliance! It has exceeded my expectations so far. The ads "short changes" the awesomeness of this fridge's operations and physical specifications! Thanks for such a fine and elegant product!
Hi Michi, thank you for sharing your wonderful feedback on the LG LS27T3230S. We’re delighted to hear this refrigerator has exceeded your expectations and that its design and performance feel even better than advertised. It’s great to know you’re enjoying both the elegance and functionality it brings to your home. For any further assistance, feel free to DM us at @LGUSSupport. #LifesGood ❤️ LG Digital Care Team ^Rich
Verified Purchase
LG 27CF SIDE BY SIDE REFRIGERATOR
So far, we like the LG 27cf side by side refrigerator. We miss a butter keeper and a shallow drawer we used for small items like cold cuts, cheese, taco shells etc. The refrigerator side is larger than the previous 25cf GE side by side we had. However, the freezer size is the same. Less door shelves because the ice maker is in the door. One thing we don't like is the light for the ice and water dispenser which is ridiculously low as to be non-existent. We never liked the GE ice maker because it would freeze up and the entire heavy drawer needed to be removed, and ice broke up manually. We have had the LG side by side refrigerator for 3 days and hope to like it better.
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the larger refrigerator space and overall design so far. We appreciate your detailed comments and hope the refrigerator continues to meet your needs—thank you for choosing LG!
Overall a good refrigerator - after 1 week
I've had this refrigerator for exactly one week. It's beautiful and bright inside and offers plenty of room for food and drinks. I haven't noticed any loud noises except for occasional dropping of new ice cubes-and that doesn't last long. After having my own refrigerators in homes for over 50 years, I have 2 concerns: First, There is no humidifier drawer that allows me to adjust temperatures for fruits and vegetables. I put a fresh carrot in one of the drawers yesterday and it was shriveled by today. Disappointing. I haven't tried fruits or other vegetables yet, but I am concerned about how to keep those items fresh. I see in the online manual that owners are to store fruit or leafy vegetables in the original container "in the crisper." But only certain models have a controller to keep fruits and veggies fresh. I find this so disappointing, both that not all models have a controller and there is no way to realize this unless one reads the manual which is not readily available in the store - only online!! The second, less concerning difference, is there is no covered drawer for butter. I will be keeping mine in a covered dish but we are told to keep butter in a "closed compartment." LG does not offer this. Again, disappointing. I will be buying extra containers for more items than usual for this refrigerator. I was not expecting extra expenses. Overall, I think I'm going to enjoy this refrigerator, but having owned a variety of manufacturers' models, there are a couple important standard items that this one does not have.
Hi! We appreciate you sharing such a thoughtful review of your LG refrigerator. We’re glad to hear the bright interior and spacious layout are already making a great first impression. Your notes about the crisper setup, produce storage, and the butter compartment are truly helpful—features like humidity controls and covered sections can make a difference depending on how you organize your food, and feedback like yours helps highlight what matters most in everyday use. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Good
water dispenser does not dispense cold water they're asking me for a review of my new refrigerator that I got cold water feature sucks I don't like it hold some voice calling
Hi, William. Thanks for sharing your experience with your LG Refrigerator. We appreciate you letting us know that the cold‑water dispensing on your new LG unit isn’t meeting your expectations. We want to take a closer look at your specific LG model so we can determine the best way to assist and review the options available for your situation. To allow us to properly investigate the details of your specific product model and to see how we can assist with your water‑dispenser‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-dispenser-issues--20150177934291 ^James
Frustrating product
This product cools very unevenly, sometimes freezing and other times not cooling enough. Plus, while the space is large, it's very pool organized and there are almost no options to purchase accessories that might make it more functional. It was reasonably priced, but if I had the choice to make again, I would definitely choose a different product.
Hello. Thank you for sharing your experience with your LG Refrigerator. The way you described the uneven cooling, occasional freezing, and the limited accessory options really highlights how the layout and performance of the LG unit are affecting your day‑to‑day use. Feedback like yours is valuable because it shows where storage design and cooling behavior could better support real‑world needs. You may find this LG support article helpful for understanding cooling performance and optimizing temperature settings: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-showing-the-incorrect-compartment-temperature--1337884341387 To allow us to properly investigate the details of your specific product model and to see how we can assist with your cooling‑ and organization‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to the link above for reference on the specific issue you're encountering. ^James
DO NOT PURCHASE
This was the worst appliance I have ever owned. If I could have returned the whole package I would have. I had to call repair 3 times just to get the Icemaker to work. I will never purchase another LG appliance again. Don't buy it. I give them a (F).
Hi there! Thank you for sharing your experience with your LG refrigerator. We understand how challenging it can feel when you’ve had to schedule multiple repair visits just to get your icemaker working the way it should. Your feedback is truly appreciated, and we want to help ensure your unit gets the proper attention. If you'd like to explore helpful resources for your refrigerator, you can visit our Support page here: https://www.lg.com/us/support/help-library For further assistance, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com so our team can take a closer look and support you directly. -Junel
DO NOT PURCHASE
[This review was collected as part of a promotion.] The Ice Maker never worked. Had to call out a repairman 3 times, and still the Ice maker on the outside of the door will not work properly. Had to buy ice for a full year.
Hello. Thank you for sharing what’s been happening with your LG Refrigerator. We appreciate you outlining the experience with the ice maker and the repeated service visits, as well as the length of time you’ve had to rely on bagged ice. We’d like to take a closer look at your specific model and service history so we can see how we can assist moving forward. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG refrigerator ice maker issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181 ^James
DO NOT BUY! Set Codes an hour after arrival!!!!!
Terrible fridge. Started setting codes E 1F an hour after it arrived. DO NOT BUY!!!!!!!!!!!!!!! Now ice code tray has contorted by itself.
Hi, Shafic. Thank you for bringing this to our attention. We understand the importance of having a reliable LG Refrigerator (LS27T3230S) model that operates perfectly right from the start.<br /><br />For this model, one helpful step you can try is resetting the ice maker and fan system, since the E 1F code typically relates to the freezer fan or ice maker not operating correctly:<br /><br />✔ Ice Maker / Fan Reset.<br /><br />> Unplug the refrigerator for 5 minutes.<br /><br />> Plug it back in and allow the unit to restart.<br /><br />> Press and hold the Ice Plus or Ice Maker button (depending on your panel) for 3 seconds to reset the ice system. This can help clear the error and reinitialize the ice maker if the tray or fan became stuck during initial operation. More guidance here: https://www.lg.com/us/support/help-library/lg-refrigerator-error-code-list--1441392048805. We’d be glad to take a closer look at what you’re experiencing. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your model number and a brief overview of the issue so our team can assist further. ^Juvy
This unit does not produce ice!
If you use ice at all, do not purchase this refrigerator/freezer. The ice dispenser is super small and never fills back up even after several days of not using any of the ice. I wish I had known this before we bought it because we need ice daily and are severly displeased with this refrigerator/freezer because of the lack of ice it does not produce.
Thank you so much for sharing your experience with the LS27T3230S—we truly appreciate your feedback and understand how important daily ice is for your household. ❤️ If your ice dispenser is producing small cubes or the bin isn’t refilling, try these tips to help: ensure your freezer is set to -4°F (-20°C) or colder, activate Express Freeze or Ice Plus to boost production, and check if your water filter needs replacing (especially if it’s been over 6 months). Flushing the water line, inspecting for kinks, and minimizing freezer door openings can also make a big difference. We’re here to help you get the performance you deserve, just email us at lgdigitalcare@lg.sprinklrsupport.com —thanks again for being part of the LG family! ^Anthony
Defective freezer
Freezer doesn't close seal tight resulting in condensation ice everywhere. I am hoping that this is just a defective unit.
Hi, Mia. Thank you for sharing your experience with us. We understand how important it is for your LG Refrigerator (LS27T3230S) model to seal properly so the freezer can maintain the right temperature without excess condensation or ice buildup.<br /><br />One helpful step is to inspect and clean the door gasket with warm, soapy water to remove any debris or residue that may prevent a tight seal. After cleaning, check that the gasket is not twisted or damaged and that the door is aligned evenly with the cabinet. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-frost-buildup-freezer-only--20150484264777. If the issue continues after these steps, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy